š What we're looking for: Humata Health Inc. is seeking a dynamic and results-driven Project Manager (PM) to join our Delivery team. As a Project Manager, you will play a pivotal role in ensuring the success and satisfaction of our healthcare clients by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving implementation efforts, adopting Humata products, retention/expansion, and overall satisfaction while promoting long-term partnerships.
šLocation: Hybrid - Orlando, Florida, US
ā Responsibilities
Lead end-to-end implementation of Humata Healthās products, from planning through go-live and post-launch support.
Demonstrate ownership of the team strategy for achieving project objectives, independently identifying and executing the steps necessary to meet milestones successfully.
Own and maintain comprehensive project plans to track customer projects, deliverables, and key milestones.
Identify and drive the necessary steps to successfully achieve project objectives, independently resolving project-impacting issues in a timely manner.
Employ effective strategies for identifying and managing project dependencies, proactively mitigating potential delays, and ensuring alignment with internal teams and customers.
Serve as the primary point of contact for clients and internal project teams during planning and implementation phases.
Actively manage deliverables across planning, building, testing, and go-live to ensure successful deployments.
Maintain accurate and current documentation related to project issues, risks, and tasks in Smartsheet or other project tracking tools.
Implement a comprehensive communication plan for each project, ensuring relevant stakeholders are informed with timely updates.
Send meeting summaries and next steps within one business day after implementation meetings.
Lead testing and training activities to prepare customers for go-live, ensuring smooth transitions into operational use.
Obtain necessary payer, portal, and EHR credentials for automation implementation.
Lead Go-Live Check-In Calls in partnership with Customer Success Managers.
Work with CSM and Support teams to ensure reporting accuracy and successful post-launch monitoring.
Ensure customer workflows align with product functionality and escalate change management needs to the Customer Success Manager when necessary.
Collaborate with cross-functional teams, including Sales, Product Development, and SMEs, to align solutions with customer needs and goals.
š Role Requirements
Bachelorās degree in Business, Healthcare Administration, or a related field.
5+ years of experience in a customer success, account management, or consulting role, preferably in healthcare or technology.
Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams.
Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences.
Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs)
Experience with PowerBI for reporting, GoogleWorkspace, Slack
Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization is highly desirable.
āPreferred Experience & Skills:
Experience with healthcare software and familiarity with HIPAA compliance and PHI handling
Proactive problem-solver who thrives in a fast-paced environment.
Skilled in conflict resolution and adept at navigating complex challenges.
Team player with a collaborative approach and a commitment to shared goals.
Willingness to travel as required (up to 25%).
Pay Transparency
Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.
Our salary ranges are based on competitive pay for our companyās size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity.
Benefits & Perks
Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.
Comprehensive benefits
401k program with employer match
New office in Winter Park, FL
Work From Home/Remote options
Inclusive culture
Employee Stock Option Plan
-
Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Be a key player in supporting the Defense Health Agency as a Product Support Analyst at GDIT, contributing to the advancement of critical medical products.
Join Relativity Space as a Staff Technical Program Manager and play a crucial role in advancing their innovative aerospace technology with the Terran R launch vehicle.
Seeking a skilled Project Manager to lead complex projects at Turner & Townsend, a leading global professional services company.
Global Dimensions is on the lookout for a skilled Program Manager/Deputy Program Manager to drive initiatives at Fort Bragg, NC, ensuring innovative solutions in intelligence operations.
Seeking a Technical Program Manager II to define and monitor quality metrics in our Data Center Operations, while collaborating with cross-functional teams.
Step into a pivotal role at AECOM as a Senior Federal Master Planner / Project Manager, shaping the future of federal planning projects.
Join the NYC Mayor's Office as a Project Manager for the Center for Youth Employment, where you'll drive programs aimed at empowering young New Yorkers towards career readiness.
Join AeroVironment as a Global Program Integrator and play a key role in optimizing PMO operations while supporting cross-functional teams.
Take on an exciting role as a Traveling Project Manager with Turner & Townsend, overseeing dynamic hotel construction projects across North America.
This role calls for an adept Program Manager to drive product innovation and management within a dynamic automotive environment.
Avery Dennison is looking for a skilled Project Manager to spearhead product innovation projects while enhancing collaboration across its global teams.
A leading company in electronics technology is looking for a proactive Project Manager to drive multiple projects to success.
Join OpenTable as a Principal Technical Program Manager to shape the future of restaurant technology through strategic project management.
Subscribe to Rise newsletter