Registered Nurse Utilization Management

Job Description:

Full Time

Select Health is a community health plan serving more than 1 million members. Select Health’s line of businesses (LOB) includes Medicare, Medicaid, FEHB, Marketplace Qualified Health Plans, fully funded and self-funded Commercial plans.
Utilization Review nurses at Select Health proactively oversee inpatient and outpatient utilization to assure that care related to health insurance benefits is at the right time, right place, right provider, right level of care and medically necessary.

Position Details:

• Full Time, M-F 8:00 - 5:00
• **May require weekend day coverage depending on staffing needs
• First 4-6 weeks in office, then hybrid.

Qualifications

Minimum Qualifications

• Current RN (Nurse) compact license to practice in all states that are part of the compact and may be asked to have additional state licenses as needed to practice in Select Health Regions.
• Demonstrated experience and expertise working in clinical nursing.
• Minimum 1 year experience in care management/navigation or closely related field including: Utilization Management, discharge planning, managed care, health promotion, health coaching, behavioral health, or Patient Educator job role.
• Strong written, verbal communication and conflict resolution skills
• Basic computer hardware set-up, ability to customize computer settings and use multiple monitors and capable of independent troubleshooting internet and applications.
• Utilization Management experience.
• RNs hired or promoted into this role need to have or obtain their BSN within three years of hire or promotion.

Preferred Qualifications

• Bachelor’s degree in nursing (BSN) from an accredited institution (degree will be verified).
• Case Management Certification.
• Three years of experience and expertise working in clinical nursing in an ambulatory care setting, community health or home care.
• Experience working with third party payers.
• Ability to work independently and be flexible in a rapidly changing environment.
• Demonstrated excellent written and verbal communication skills.
• Experience working successfully working in a remote environment or using Advanced Microsoft Suite, including Teams (chat, whiteboard, task tracking) & Outlook.
• Ability to work independently, be self-motivated, have a positive attitude, and be flexible in a rapidly changing environment.

Essential Functions

• Reviews and investigates medical record and applies clinical expertise to assure appropriate benefit utilization,
• Uses in-depth knowledge of medical procedures, treatments, and diagnosis to apply evidence-based guidelines (e.g. InterQual) and medical policies for prior authorization and concurrent reviews.
• Follows the applicable regulatory guidelines (NCQA, CMS, State) and ensures timely review with clear accurate communication to members and requesting providers.
• Based on medical necessity and clinical best practice proactively engages with members and providers to ensure safe and efficient medical care, appropriate length of stay, and safe transitions of care.
• Works closely with care teams, facilities, and providers to meet the complex needs of the member.
• Recognizes members unique needs and refers to Care Management, Pharmacy, Appeals, or other products, services, and/or programs.
• Collaborates with physicians, internal staff, members, and families to assist in expediting appropriate discharge, obtain authorizations, and directs toward medically necessary care.
• Resolves provider, member, family/caregiver questions regarding authorizations, approved treatment plan and length of stay.

Skills

• Utilization Management
• Clinical Expertise
• Independent and autonomous
• Investigative Acumen
• Knowledge of Medical Diagnosis and treatment
• Medical Terminology
• Prioritization & time management
• Problem Solving
• Quality Care
• Resourceful
• Verbal and Written Communication

Physical Requirements:

Physical Requirements

• Ongoing need for employees to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with colleagues and providers require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• May be expected to sit or stand in a stationary position for an extended period of time.

Location:

Nevada Central Office

Work City:

Las Vegas

Work State:

Nevada

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$39.99 - $59.18

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.