Senior Customer Success Manager
Skills
- Customer success experience
- Understanding of digital marketing ecosystem
- Excellent communication skills
- Problem-solving
- Time management
Responsibilities
- Deliver world-class support to our top clients
- Maintain proactive/reactive relationship with assigned accounts
- Conduct account monitoring and regular check-ins
- Understand clients' goals and provide strategic growth guidance
- Drive product adoption and usage among clients
Education
- Bachelor's Degree or equivalent experience in Business, Marketing, or related field
Benefits
- Medical, Dental, and Vision insurance
- Unlimited responsible PTO
- Flexible work hours
- Parental Leave
- Technology Stipend
- Catered lunch every Thursday
- Flexible spending accounts and 401(k)
Average salary estimate
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At impact.com, we believe in the power of science and technology to create transformational growth: in our customers, in our company, and in ourselves. And we are in business to create impact through partnerships. Our mission is to deliver disrupt...
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