Commercial Account Manager

As a Commercial Account Manager at insightsoftware, your key responsibilities revolve around developing and nurturing long-term relationships with customers in your territory. You'll create and execute sales plans, maintain a healthy sales pipeline, and seek out expansion opportunities within existing accounts. This includes prospecting through various channels, coordinating product demos, consulting on value propositions, and leading negotiations with senior-level executives.

To be considered for the Commercial Account Manager position at insightsoftware, you should possess a minimum of 2 years of experience in B2B software sales, along with account management experience. Strong communication skills, a disciplined approach to sales goals, and the ability to thrive in a fast-paced environment are essential. Preferred qualifications include familiarity with Salesforce.com and analytics tools.

At insightsoftware, the work culture is dynamic and supportive, especially for the Commercial Account Manager role. You will have the opportunity to work remotely while being part of a high-energy team committed to achieving exceptional results. The company encourages professional development and collaborative teamwork, ensuring that you have the tools and training to succeed in your position.

Insightsoftware believes in empowering its employees through comprehensive training and development. As a new Commercial Account Manager, you will receive detailed onboarding that includes insights into company products, industry trends, and valuable sales techniques that are key to maintaining and growing client relationships.

Insightsoftware supports its Commercial Account Managers by providing various resources, including marketing support, product demonstrations, and professional services, to assist in the sales cycle. You'll also have access to tools like Salesforce.com for tracking progress and pipeline management, ensuring that you stay organized and focused on your sales objectives.

Focus on specific examples where you successfully managed client relationships and achieved sales targets. Discuss how your experience has equipped you with the skills required for key aspects of the job, such as consultative selling and negotiating high-stakes deals.

Outline your method for assessing customer potential, segmenting accounts, and developing strategic plans to address their unique needs. Emphasize your ability to adapt strategies based on ongoing analysis and engagement.

Share specific strategies you employ, such as leveraging marketing campaigns, maintaining a proactive outreach approach, or utilizing referrals. Highlight the importance of consistent follow-up and relationship building in your sales process.

Discuss your familiarity with CRM tools like Salesforce.com, mentioning any prior experience with sales forecasting or pipeline management. Focus on how you use these tools to streamline your workflow and ensure timely follow-up.

Share a methodical approach where you listen to client concerns, empathize, and provide clear, data-driven responses. Use examples to highlight your success in overcoming challenges and closing deals.

Tell a compelling story about a challenging sales scenario, outlining the steps you took to understand the client's needs, build rapport, and ultimately present a solution that resonated with them.

Discuss the importance of continuous learning in sales and your efforts to stay updated through resources such as webinars, industry publications, and training sessions. Mention any networks or communities you engage with for insights.

Explain how collaboration with other departments, such as marketing and product support, enhances your sales strategy. Provide examples of successful teamwork that led to favorable outcomes for your clients.

Highlight your commitment to post-sale engagement, such as regular check-ins, addressing additional needs, and soliciting feedback. Emphasize that your goal is to promote long-term relationships that benefit both parties.

Share your intrinsic motivators such as achieving goals, helping clients find solutions, and the thrill of closing sales. Connect these motivators back to your passion for working in account management and driving company success.