Behavioral Health Technician (Guam)

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

This position is contingent on contract award.

International SOS is looking for an individual who is an experienced Behavorial Health Technician to provide direct support to individuals with mental health and emotional challenges by assisting in therapeutic activities, monitoring patient behavior, and ensuring a safe and conducive environment for recovery. They collaborate with healthcare professionals to implement treatment plans and promote the overall well-being of patients. 

Key Responsibilities:

• Conduct or assist in treatment and rehabilitation of patients. Perform initial basic assessment procedures including standardized psychological testing, clinical interviewing, mental status examinations, substance abuse evaluations, and psychological and nursing assessment. 
• Identify mental health and nursing diagnoses and provide patient education. 
• Observe, monitor, record, and report patient's progress. 
• Conduct or assist in conducting group and individual counseling, therapeutic community, and other related milieu activities. 
• Institute precautionary measures to prevent patient injury or suicide. 
• Assist patients with nutritional, hygiene, and comfort measures. 
• Obtain and record vital signs. 
• Coordinate with other agencies regarding specified care, treatment, prevention, rehabilitation, and administrative functions. Contact military and community agencies to 
• obtain collateral information. Explain and interpret mental health services to patients or others. 
• Assist in, or arrange patient referral to public, private, and military community agencies. 
• Prepare and maintain records and reports pertaining to specialty services. 
• Assist with care of individuals experiencing acute and post-traumatic stress reactions. 
• Prepare and maintain treatment records.   
• Assess each patient and perform triage duties as assigned. 
• Formulate and carry out a goal directed plan of care which based on determined Licensed Independent Practitioner diagnoses and patient outcomes, and which are prioritized according to patient needs and available resources including time, personnel, equipment, and supplies. 
• Evaluate effectiveness of patient self-care and ensure all aspects of clinical care support the progression of patient toward set outcomes. 
• Provide treatment and discharge instructions upon patient release. 
• Perform assessment/data collection in an ongoing and systematic manner, focusing on physiological, and cognitive status. 
• Provide a safe and clean environment for each patient. 
• Identify patient/significant other learning needs and implement appropriate measures to meet identified needs. 
• Assist in planning to ancillary personnel and staff personnel. 
• Demonstrate sound knowledge base and action in the care and decision making for designated patient situations.  
• Perform documentation (manually and/or by use of computer) duties in patient record that are timely, accurate, and concise. 
• Participate actively in staff development for unit and Directorate personnel. 
• Seek validation of knowledge base, skill level, and decision making as necessary and assertively seek guidance in areas of question. 
• Implement care in a knowledgeable, skillful, consistent, and continuous manner. 
• Establish priorities of patient care based on essential patient needs and available unit, MTF, and community resources including time, personnel, equipment, and supplies. 
• Demonstrate competency in medication administration to include intramuscular (IM), administer LAIs, oral medications and subcutaneous (SQ) administration. 
• Safely administers prescribed medications. 
• Demonstrate self-directed learning. 
• Demonstrate effective and professional communication methods, and skills, using lines of authority appropriately. 
• Formulate and use effective working relationships with all health care team members, patients, and significant others.  
• Practice effective problem identification and resolution skills as a method of sound decision making. 
• Remain flexible in staffing patterns and resolution of staffing conflicts; participate in temporary assignment measures. 
• Provide individual, group, and family/significant other counseling and health teaching in relation to the patient’s condition and his/her ability for self-care.  
• Provide accessibility to various literature resources dealing with subjects related to specific patient health problems.  
• Provide physical and psychological support to patients and significant others, explain procedures and treatments, and promote cooperation among staff, patients, and significant others. 
• Participate in the orientation of newly assigned unit personnel. Participate in cross-training initiatives. 
• Provide input into competency assessments of newly assigned unit personnel. 
• Collaborate in the review of unit standing operating procedures. 
• Perform triage based on protocols and assist as needed in accessing appropriate ambulatory/emergency care for beneficiaries. 
• Assist during the performance of clinical procedures. Such direction and interaction will adhere to Government and professional clinical standards and clinical protocols.   
•  Maintain a level of productivity comparable with that of other individuals performing similar services. 
• Participate in peer review and performance improvement activities. 
• Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection. 
• Function with an awareness and application of safety procedures. 
• Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events.  
• Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner. 
• Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting. 
• Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF. 
• Maintain an awareness of responsibility and accountability for own professional practice. 
• Participate in continuing education to meet own professional growth. 
• Attend and/or comply with all annual training classes required by the MTF.  
• Actively participate in the MTF’s Performance Improvement Program.  
• Participate in the provision of in-service training to clinic staff members.  
• Attend and participate in various meetings as directed. 
• Perform timely, accurate, and concise documentation of patient care. 
• Operate and manipulate automated systems such as ADS, MHS GENESIS, ScriptPro or Nexia, Q Flow, Pyxis, and Clinical Information System (CIS). 
• Be responsive to all email and voicemail communications. 
• Exercise appropriate clinical delegation of tasks and duties in the direction and coordination of health care team members, patient care, and clinic activities. 
• Maintain documentation of all treatment provided in accordance with clinic directives and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions. 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Basic Requirements/Certifications:  

• Possess a minimum of one year experience within the last three years as a Behavioral Health Technician working in an out/inpatient setting.  
• Ability to acquire and use basic computer skills with such programs as Microsoft Office, and general data entry functions to enter patient data, and extract patient information via the electronic health record. 

Education: 

• Graduation from an accredited Psychiatric Technician Program; or completion of an equivalent education and experience that meets the requirement of the American Association of Psychiatric Technicians or completion of education and experience as a behavioral science specialist/technician in the United States military and proof of having completed an Armed Forces course involving psychiatric technician training or civilian course from an accredited school in the care of behavioral health patients.  

Physical Requirements: 

• Work is normally performed in a typical interior/office work environment. 
• Work involves sitting and standing for prolonged periods of time. 
• May require bending, stooping and lifting up to 15 lbs. 

Other Special Qualifications: 

• US Citizen. 
• Subject to national security background investigation and Childcare National Agency Check and Inquires (CNACI). 
• Required medical screening and/or documentation is required. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Compensation:  Min: $53,745   Max:  $59,120

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.