Field Service Technician - Digital Printing (printing and bindery: 3 years requi
- Title: Field Service Technician - Digital Printing (printing and bindery: 3 years required)
- Job Location: Placentia CA
ESSENTIAL JOB FUNCTIONS:
- Provide Customer Service based technical support during field visits, dispatches, phone calls
- Manage all aspects of on-site installation, training, repair, maintenance and test tasks
- Preventive or Periodic Maintenance of assigned accounts
- Some travel
- Accurately diagnose, resolve and follow up on errors or technical problems
- Phone support for existing customer base
- Work with sense of urgency
- Produce timely and detailed service reports
- Operate vehicle in a safe manner and use field automation systems
- Cooperate with technical team and share information across the organization
- Build positive relationships with customers
- Comprehend customer requirements and make appropriate recommendations
- Promote, market and develop future business for the company
- Follow all company policies, procedures and protocols
IDEAL CANDIDATE SHOULD POSSESS
- Proven field service experience (minimum of 5 years)
- Experience with some of the following equipment: Mimaki, Cutworx, Summa, Morgana/Intec, Summa and Valiani.
- Strong knowledge of Adobe Illustrator as it relates to printing
- Good people skills
- Willing to travel
- Organized, professional, competent, reliable
- Knowledge of computer-based technology and comfortability utilizing electronic forms of communication
- Existing book of business to potentially be transferred
- Strong listening and presentation skills
- Results oriented
- Driver’s License with clean driving record
- Ability to troubleshoot, test, repair and service technical equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
- Technical degree or certifications (desired but not required)
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced Java Backend Developer with AWS expertise needed to build and enhance backend services for impactful software solutions.
Expert ServiceNow SecOps Developer needed to drive Security Incident Response and Vulnerability Response implementations at an onsite Florida location.
Lead customer service and sales operations at Citi's Hawthorne branch, ensuring exceptional client experiences and team guidance.
Serve as the voice of American Express Small Business Services in a hybrid role, delivering expert customer care and tailored financial product recommendations to small business clients.
MCI invites energetic entry-level candidates to join as Inbound Toll Collections Agents in Tampa, supporting toll operations with customer service and payment processing.
Mount Dora Veterinary Hospital seeks a skilled Veterinary Client Communication Specialist to handle client communications and support patient care in a friendly, professional environment.
Support educational technology customers as a Customer Service Representative by managing orders and resolving inquiries with precision and care.
Become a Service Education Specialist at Massage Envy Avondale, where you'll connect clients with tailored wellness services and support their self-care goals.
Serve as a compassionate Patient Concierge at St. Luke's, delivering exceptional administrative and patient support services in an OBGYN setting.
Castle Hill Fitness is looking for friendly Client Services Associates to enhance client experience on-site in Austin, Texas.
Lead and mentor the Client Experience team at Personalis to ensure top-tier clinical diagnostic support and seamless lab operations.
Oscar Health seeks a Part-Time Customer Service Representative in Florida to support members and providers with dedicated remote service.
Support patient access operations at Intermountain Health's Platte Valley Hospital by ensuring accurate registration, insurance verification, and compassionate customer service.
Sedgwick invites motivated candidates to join their Roseville office as Workers Compensation Claims Assistants supporting claims processing and customer service with room for career growth.
Provide exceptional customer service and order problem resolution remotely as a Customer Service Representative II at Cardinal Health.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
