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Managed SOC Analyst Tier 1

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

 

As a Managed SOC Analyst Tier 1, you will be responsible for monitoring, analyzing, and triaging systems and events across Windows, macOS, and Linux in a 24x7 operations environment. You will identify suspicious or malicious activity spanning Windows Environments, Microsoft 365 & Entra, and Firewalls. Your role will involve performing incident detection, response, and remediation, addressing and resolving Managed SOC tickets, and conducting deep-dive incident analysis by correlating data from various sources to determine if critical systems are affected. You will perform tasks independently without supervision and escalate issues to the Tier II Analyst as needed.

Requirements:

  • Bachelor's degree in Cybersecurity, Management and Information Systems, Information Technology, Computer Science, or related fields.
  • Minimum certification of Security+, with SSCP and CEH being a plus.
  • Familiarity with static and dynamic malware analysis techniques, 0-day vulnerabilities, phishing attacks, and ransomware attack groups.
  • Knowledge of MITRE ATT&CK, NIST frameworks, and common networking components such as IP subnetting, private vs. public IP, and LAN components.
  • Proficiency in various firewalls, syslog, JSON, and other network log formats.
  • Experience with PowerShell, Python, CMD, etc.
  • Excellent written and verbal communication skills.
  • Ability to work in 24x7 environments, including nights and weekends.
  • Must be authorized to work within the US and pass a background check.

 

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Average salary estimate

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$70000K

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What You Should Know About Managed SOC Analyst Tier 1, Kaseya Careers

Join Kaseya as a Managed SOC Analyst Tier 1 in beautiful Miami, Florida, where you'll play a critical role in safeguarding our clients' IT environments. As part of Kaseya, a recognized leader in IT infrastructure and security management, you’ll work in a dynamic 24x7 operations environment, monitoring and analyzing systems across Windows, macOS, and Linux. Your keen eye for detail will help you triage events, identify suspicious activities within Microsoft 365 and Entra, and manage firewalls to ensure top-notch security. You’ll dive deep into incident detection and response, tackling Managed SOC tickets and analyzing events to accurately assess any threats to critical systems. Independence is key in this position, with the freedom to operate autonomously while knowing that there’s support from Tier II Analysts whenever necessary. To succeed in this exhilarating role, a Bachelor's degree in Cybersecurity or related fields is a must, along with a Security+ certification. Familiarity with malware analysis techniques and knowledge of networking components is essential for facing the challenges this position brings. You should be ready to embrace a flexible schedule as this role entails working nights and weekends. At Kaseya, we pride ourselves on being bold, gritty, and accountable—values that have driven our success and created thousands of opportunities across over 20 countries. Now’s your chance to join our mission of 'Changing Lives' and be part of something remarkable.

Frequently Asked Questions (FAQs) for Managed SOC Analyst Tier 1 Role at Kaseya Careers
What are the key responsibilities of a Managed SOC Analyst Tier 1 at Kaseya?

As a Managed SOC Analyst Tier 1 at Kaseya, your main responsibilities include monitoring and analyzing systems and events across multiple platforms such as Windows, macOS, and Linux. You will identify suspicious or malicious activities, perform incident detection and response, and handle Managed SOC tickets. Additionally, you will conduct deep-dive analyses by correlating data from different sources to determine the impact on critical systems.

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What educational qualifications are needed for the Managed SOC Analyst Tier 1 position at Kaseya?

To qualify for the Managed SOC Analyst Tier 1 position at Kaseya, you should have a Bachelor's degree in Cybersecurity, Management and Information Systems, Information Technology, Computer Science, or a related field. This educational foundation will equip you with the necessary skills to analyze and respond to security incidents effectively.

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What certifications are preferred for a Managed SOC Analyst Tier 1 at Kaseya?

For the Managed SOC Analyst Tier 1 role at Kaseya, a minimum certification of Security+ is required. Additional certifications like SSCP and CEH are desirable as they demonstrate a higher level of expertise in cybersecurity, which will help you excel in this position.

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What technical skills are necessary for the Managed SOC Analyst Tier 1 role at Kaseya?

Technical skills necessary for the Managed SOC Analyst Tier 1 role at Kaseya include proficiency in various firewalls, familiarity with syslog formats, knowledge of malware analysis techniques, and experience with scripting languages like PowerShell and Python. Additionally, understanding networking components such as IP subnetting and familiarity with MITRE ATT&CK and NIST frameworks are highly beneficial.

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What qualities do successful Managed SOC Analyst Tier 1 candidates at Kaseya possess?

Successful candidates for the Managed SOC Analyst Tier 1 position at Kaseya often exhibit qualities like strong analytical skills, attention to detail, excellent communication abilities, and a readiness to work in a fast-paced, 24x7 environment. Being proactive, adaptable, and willing to continually learn in this ever-changing field also contributes to achieving success in this role.

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Common Interview Questions for Managed SOC Analyst Tier 1
What experience do you have in monitoring and analyzing security events?

When answering this question, detail specific tools and technologies you have used, such as SIEM systems, and provide examples of incidents you have handled. Highlight the importance of a methodical approach in triaging events to ensure that potential threats are handled promptly.

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How do you approach incident detection and response?

Discuss your systematic approach to incident detection and response, explaining key steps such as identifying threats, analyzing the impact, and determining remediation strategies. Include instances where you swiftly addressed incidents, showcasing your ability to act decisively.

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Can you explain your familiarity with networking components?

In your response, explain your knowledge of key networking concepts like IP subnetting, differences between public and private IP addresses, and essential LAN components. Give examples of how this knowledge has helped you troubleshoot or prevent security incidents.

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What strategies do you use for continuous learning in cybersecurity?

Emphasize the importance of staying updated in the cybersecurity field by following current events, participating in forums, taking additional courses, or obtaining certifications. Share how these strategies enhance your skill set and better prepare you for challenges.

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Describe a challenging security incident you managed and how you resolved it.

Choose a specific incident and describe the situation, what made it challenging, and the steps you took to resolve it. Highlight your analytical skills, response time, and collaboration with team members or other departments to reinforce your teamwork capabilities.

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What tools do you feel are essential for a Managed SOC Analyst?

Discuss the tools you find critical for a Managed SOC Analyst role, such as SIEM solutions, firewalls, malware analysis tools, and log management systems. Explain how each tool aids in your analysis and response processes.

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How do you prioritize tasks during a security incident?

Explain your method for prioritizing incidents based on severity and potential impact. Use examples to illustrate how you assess threats and collaborate with team members to ensure the most critical issues are addressed first.

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What do you understand about MITRE ATT&CK framework, and how do you apply it?

Share your understanding of the MITRE ATT&CK framework and its relevance in identifying and responding to cyber threats. Discuss how you apply this framework in analyzing incidents and improving your overall security posture.

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How do you ensure clear communication during an active incident?

Highlight the importance of clear communication in a team setting during incidents. Discuss the tools and methods you use, such as incident communication logs or updates in collaboration platforms, to keep stakeholders informed on the status of ongoing incidents.

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Why do you want to work as a Managed SOC Analyst at Kaseya?

Articulate your alignment with Kaseya's mission and values, expressing a genuine interest in cybersecurity and a passion for protecting organizations. Mention Kaseya's commitment to innovation and culture, and how they resonate with your career goals.

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Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.

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Full-time, on-site
DATE POSTED
April 17, 2025

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