Information Technology Analyst (Sr) (Cleared)

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring for an IT Analyst to support the National Geospatial-Intelligence Agency. Prioritize user requirements, initiate and oversee system upgrades, evaluate existing and research new tools. Work with management to make recommendations and identify the goals necessary to improve customer productivity, security, and output. Set up and configure various servers and workstations. Support and manage cloud-based services. Troubleshoot and fix computer problems. Conduct and maintain IT test environments. Prepare training materials and conduct training sessions for end users and customers.

Responsibilities:

• Prioritize user requirements, initiate and oversee system upgrades, evaluate existing and research new tools.
• Work with management to make recommendations and identify the goals necessary to improve customer productivity, security, and output.
• Set up and configure various servers and workstations.
• Support and manage cloud-based services. Troubleshoot and fix computer problems.
• Design, analyze, and implement efficient IT systems within clear environments.
• Prepare training materials and conduct training sessions for end users and customers.
• Understand business and technology needs. Leverage technical solutions to meet organizational needs. Implement functional and cost-efficient IT systems.
• Gather feedback from end users about system performance.
• Develop and analyze functional specifications.
• Plan and oversee projects (e.g., upgrades, hardware/software installations).
• Coordinate developers to build and implement technology solutions.
• Integrate multiple systems and reconcile needs of different teams.

8-10 years experience in the following technical and soft skills:

Technical Skills & Experience:

1. System Administration – Experience in setting up, configuring, and managing servers and workstations.
2. Cloud Computing – Proficiency in supporting and managing cloud-based services.
3. IT Troubleshooting – Strong ability to diagnose and resolve computer hardware, software, and network issues.
4. System Integration – Experience in integrating multiple IT systems and aligning them with business needs.
5. Project Management – Ability to plan, oversee, and execute IT projects, such as system upgrades and software installations.
6. Business Analysis – Understanding of business and technology needs to align IT solutions with organizational goals.
7. Functional Specifications – Ability to develop and analyze IT functional requirements and specifications.
8. Security Awareness – Knowledge of security best practices and compliance measures in IT environments.

Soft Skills & Other Requirements:

1. Communication & Collaboration – Ability to work with management, developers, and end users to improve IT systems.
2. Training & Documentation – Experience in preparing training materials and conducting training sessions for users.
3. Problem-Solving – Strong analytical skills to evaluate existing tools and research new solutions.
4. User-Centered Approach – Ability to gather feedback and continuously improve system performance.
5. Cost Efficiency – Experience in implementing functional and cost-effective IT solutions.

Clearance: Active DoD TS/SCI with ability to take and pass CI Polygraph

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.  

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