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Digital Logistics Sr. Specialist

Digital Logistics Sr. Specialist

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

Summary:

This incumbent for this role will be the process owner for the supply chain processes such as Electronic Data Interchange (EDI) and Direct Vendor Ship (DVS) and Open Text.

  In this role, you will:

  • Drive continuous improvement of assigned primary processes 
  • Use of Automation tools to provide efficiencies in reporting, etc. 
  • Lead upgrades associated with those processes you are the owner for 
  • Develop strategy for specific processes owned  
  • Develop and maintain documentation for process owned 
  • Lead and/or participate in the design and testing for system projects  
  • Manage the enhancement request process using the prioritization process 
  • Work with customers to develop business case for enhancement request 
  • Define detailed requirements  
  • Work with ITAS during development of programs 
  • Act as testing coordinator for assigned process  
  • Write (or direct development of) test cases 
  • Identify trends in user issues and work with appropriate teams to develop lasting solutions to prevent issue recurrence 
  • Respond to user inquires and issues by providing a high level of collaboration and responsiveness, attaining the desired service level as specified in the team’s Service Level Agreement (SLA) 
  • Develop and maintain deep expertise related to business process and technical knowledge  
  • Consult as subject matter expert (SME)  
  • Develop and maintain documentation  
  • Quick Reference Cards (QRC)  
  • Process maps (per KC audit standards) 

General Accountabilities:

  • Ability to precisely and proficiently conduct strategic business and data analyses and data driven recommendations for improvements and advancements  
  • Ability to communicate orally clearly and precisely and in writing to individuals and groups.   
  • Ability to assess business views strategically  
  • Ability to build strong sustainable business relationships at various levels throughout organization and with key customers 
  • Ability to adapt and support the organization through times of change  
  • Ability to operate and use Microsoft Teams, Zoom, computers/laptops and other technological devices/software programs to communicate with other people. 
  • Ability to proficiently use and perform key functions of Microsoft Office Suite software program 
  • Ability to travel via aircraft(s) and operate and drive motor vehicle(s) for business travel(s) with valid driver license. 
  •  Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations    
  • Create respectful environment among team members, and motivate improvement of individuals and team performances to achieve desired business results 
  • Maintain effectiveness of varying environments with different tasks, responsibilities and people. Set priorities and strategically identify issues, underlying problems and potential solutions to develop plan of action.  
  • Render judgments and make timely decisions in alignment with business objectives, strategies and tactics. Promptly reconcile and communicate changes in plans and programs, conditions, requirements of marketplace, competitive activities, issues and accomplishments that may affect results to various levels of staff. 

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

  • Minimum of bachelor’s degree in supply chain, Logistics or business/other technical field. 
  • 3+ years of Supply Chain experience. Experience in SAP R3 Order Management systems and processes are preferred. 
  • Preferred Experience/Qualifications: 
  • Ability to apply LEAN principles to business situations. Proficient in data access tools and PC based applications (Windows, Word, and PowerPoint).   Advanced Excel skills (i.e. macros, pivot tables, and data connections). 
  • Skills/Competencies: 
  • Results and strategy oriented, business intuition, strong oral and written communication, analytical, trouble shooting, change management, project and risk management and building relationships. 
  • Knowledge of/or willingness/ability to learn analytical tools such as: Power BI, Tableau and Analysis for Office (A4O). 
  • Other Skills: 
  • Prioritization and time management, resources and team management, active listening, adaptability and interpersonal  
  • Electronic Data Interchange (EDI) preferred

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print…. 

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

  

Salary Range: $85,600 - $105,600 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit-Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only. 

  

Veterans and members of the Reserve and Guard are highly encouraged to apply. 

Grade 10: Grade level and/or compensation may vary based on location

#LI-Hybrid

Salary Range: 85,540 – 105,620 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location

Knoxville Office

Additional Locations

USA-GA-Atlanta-Roswell, USA-WI-Neenah

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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Average salary estimate

$95600 / YEARLY (est.)
min
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$85600K
$105600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Logistics Sr. Specialist, Kimberly-Clark

As a Digital Logistics Sr. Specialist at Kimberly-Clark, you won't just fill a role; you'll drive a mission. Your expertise will be pivotal in enhancing and managing essential supply chain processes like EDI and DVS. Imagine guiding continuous improvements that directly impact how we deliver better care around the globe, making a tangible difference each day. In this position, you’ll collaborate with IT and various business units to streamline operations, develop robust documentation, and implement strategies that align with our overarching goals. Your knack for building strong relationships will be key, as you will engage with customers to outline business cases for enhancements and keep user issues at bay. You’ll get your hands on exciting technologies, utilize automation tools for efficiency, and provide enlightening reports to stake your claim as a valuable resource within our team. Additionally, your role will demand adaptability and strategic prioritization to navigate changes and keep all trains running on time. If you're passionate about operational excellence and ready to make your mark in the world of consumer products, Kimberly-Clark invites you to bring your career journey to life with us. We're not just looking for talent; we're searching for passionate individuals who appreciate a culture of performance and caring. Whether you're analyzing data to drive improvements or collaborating with team members to foster a positive work environment, your contributions will play a significant role in propelling our organization forward. Join us, and together, let’s create amazing products enjoyed by millions every day.

Frequently Asked Questions (FAQs) for Digital Logistics Sr. Specialist Role at Kimberly-Clark
What are the primary responsibilities of a Digital Logistics Sr. Specialist at Kimberly-Clark?

The Digital Logistics Sr. Specialist at Kimberly-Clark is responsible for owning key supply chain processes, including EDI and DVS. This includes driving continuous improvements, utilizing automation for efficiency, managing enhancement requests, and developing comprehensive documentation. You will collaborate with various teams to design and test projects while addressing user inquiries, ensuring a high level of service, and fostering strong business relationships.

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What qualifications are needed for the Digital Logistics Sr. Specialist role at Kimberly-Clark?

To qualify for the Digital Logistics Sr. Specialist position at Kimberly-Clark, candidates should possess a bachelor's degree in supply chain, logistics, or a related field, along with at least 3 years of supply chain experience. Familiarity with SAP R3 Order Management systems, proficiency in data tools like Excel, and knowledge of LEAN principles are preferred. Strong analytical, communication, and project management skills are essential.

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How does a Digital Logistics Sr. Specialist contribute to Kimberly-Clark’s goals?

The Digital Logistics Sr. Specialist plays a critical role in advancing Kimberly-Clark’s mission to create Better Care for a Better World. By enhancing supply chain processes, analyzing data for informed decision-making, and ensuring that enhancements align with business objectives, you directly impact the efficiency and effectiveness of our operations. Your contributions enable us to deliver high-quality products to consumers swiftly and efficiently.

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What soft skills are important for success as a Digital Logistics Sr. Specialist at Kimberly-Clark?

Success in the Digital Logistics Sr. Specialist role at Kimberly-Clark requires strong communication, analytical skills, and the ability to build relationships across various levels of the organization. Adaptability, teamwork, and problem-solving abilities are also crucial, as the role involves navigating changes and collaborating with diverse teams to implement innovative solutions.

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What opportunities for professional development does Kimberly-Clark offer to Digital Logistics Sr. Specialists?

At Kimberly-Clark, employees in the Digital Logistics Sr. Specialist role can expect numerous opportunities for professional growth. The company emphasizes continuous learning and offers programs for further education, skill development in analytical tools, and workshops focusing on leadership and management skills. Additionally, team members receive support in their career progression to help them reach their full potential.

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Common Interview Questions for Digital Logistics Sr. Specialist
Can you explain the role of Electronic Data Interchange (EDI) in supply chain management?

Certainly! In your response, highlight that EDI streamlines the exchange of business documents between organizations by enabling real-time, automated processing of orders and invoices. Explain how EDI reduces errors, saves time, and improves communication, ultimately leading to enhanced supply chain efficiency.

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How do you approach process improvement in your logistics roles?

When answering, discuss your commitment to continuous improvement methodologies, such as LEAN or Six Sigma. Provide examples of how you've identified inefficiencies in previous roles, analyzed data to support your observations, and successfully implemented strategies that led to measurable enhancements in logistics processes.

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Describe a time when you managed a challenging project in your supply chain career.

Think of a project challenge you faced, outlining the situation clearly. Discuss the goals, your strategic plan to tackle the challenges, the steps you took to collaborate with teams, and the positive outcomes you achieved. This demonstrates your effective project management and problem-solving capabilities.

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How do you handle conflicts in a team setting?

Share your approach to conflict resolution, emphasizing active listening, empathy, and open communication. Discuss a specific instance where you managed a conflict among team members and how you ensured that all voices were heard while working towards a collaborative solution.

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What tools do you leverage for data analysis in logistics?

Focus on your familiarity with data analysis tools like Excel, Power BI, or Tableau. Explain how you use these tools to analyze supply chain data, generate reports, and inform decision-making. Providing examples of how your analyses directly contributed to enhancing efficiency or reducing costs can illustrate your capabilities.

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Explain the significance of vendor relationships in logistics.

Discuss how strong vendor relationships can enhance supply chain performance, contribute to better pricing, and improve service levels. Emphasize the importance of communication, collaboration, and trust-building in maintaining productive partnerships to ensure timely delivery and quality service.

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What do you know about Kimberly-Clark’s approach to sustainability?

Research Kimberly-Clark’s sustainability initiatives and be ready to discuss them. Highlight their commitment to responsible sourcing, product innovation, and community well-being. Connect your own values with the company's mission to demonstrate your alignment with their corporate responsibility goals.

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How would you prioritize multiple tasks in a fast-paced logistics environment?

Explain your organizational strategies, such as creating task lists, assessing urgency versus importance, or using project management tools. Provide an example where you successfully prioritized tasks during a busy period, showcasing your time management skills while ensuring that critical deadlines were met.

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How do you ensure compliance with policies and regulations in logistics?

Discuss your multitask to keep abreast of industry regulations and company policies. Talk about auditing procedures, training team members, and utilizing checklists to ensure compliance. Emphasize your commitment to transparency and accountability in all logistics operations.

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What does operational excellence mean to you?

Your answer should reflect your understanding of operational excellence as a continuous improvement mindset fostering efficiency, quality, customer satisfaction, and employee engagement. Relate how this philosophy has driven your work and initiatives to enhance supply chain operations effectively.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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