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Director, Consult Partner - Insurance / Cloud

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

Contribute to Profitable Growth:

  • Drive significant financial outcomes through signings and revenue targets

  • Ensure sustained growth and profitability, managing margin expectations and backlog growth

  • Support the identification, pursuit and conversion of a pipeline of business development opportunities

  • Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk


Client Engagement:

  • Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives

  • Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement

  • Demonstrate credibility and experience to advise and deliver on complex consulting engagement

  • Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references


Operational Excellence:

  • Achieve individual and team utilization targets

  • Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction

Leadership, Management, People

  • Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed


Strategic Contribution:

  • Utilize industry and technology expertise to shape and drive the company’s strategic initiatives.

  • Align with Kyndryl’s strategic vision and contribute to its execution.

  • Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.

  • Proactively develop thought leadership and intellectual capital

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

  • Prior experience leading or advising large-scale transformation programs across Insurance clients in areas such as operational excellence, claims automation, risk mitigation and technology modernization

  • In depth experience to help clients navigate digital disruption, data governance, AI adoption, cloud migration, and cybersecurity challenges.

  • In depth expertise in either Commercial or Personal Lines, and understanding of the differences between the two with respect to operations and technology transformation.

  • Extensive experience in client engagement and relationship management at the CXO level

  • Ability to grow one major account by liaising throughout the Lines Of Business, Operations, and overall C-Suite to drive technology based transformation deals.  

  • Demonstrable ability to build and commercialize relationships with senior executives

  • Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment

  • Effective financial acumen with experience in driving revenue growth and managing margins

  • Experience of managing or supporting high-value business development activities with senior stakeholders

The compensation range for the position in the U.S. is $151,560 to $272,760 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.         

There is a different applicable compensation range for the following work locations:  

California:               $166,680 to $327,240                                                                                

Colorado:                $151,560 to $272,760                                                                                

New York City:     $181,800 to $327,240                                                                                

Washington:          $166,680 to $300,120                                                                                

Washington DC: $166,680 to $300,120                                                                                

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.   

Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
 

Average salary estimate

$212160 / YEARLY (est.)
min
max
$151560K
$272760K

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What You Should Know About Director, Consult Partner - Insurance / Cloud, Kyndryl

At Kyndryl, we’re more than just a tech company; we’re a team dedicated to designing, building, and managing the critical technology that powers the world. As a Director, Consult Partner - Insurance / Cloud in New York, NY, you’ll be instrumental in our growth, working across multi-disciplinary teams to drive complex consulting engagements. This role is about more than just overseeing projects; it’s about shaping the strategic change agendas within our largest accounts and making transformative impacts for our clients. You’ll engage directly with CXO-level clients, cultivating relationships that establish trust and enhance satisfaction. With your expertise in navigating digital disruption and technology modernization in the insurance sector, you’ll lead initiatives that drive significant financial performance. This includes identifying growth opportunities and ensuring that each engagement delivers on our promises of operational excellence and high performance. At Kyndryl, we foster a culture of innovation and development, encouraging you to challenge yourself while supporting your professional growth. With a focus on relationships, operational excellence, and strategic contributions, this role is perfect for those looking to make a difference at a company committed to creating a more equitable and inclusive world. Plus, we know how to take care of you; our competitive compensation and comprehensive benefits package ensures that you’re well-supported as you thrive in your career. Join us at Kyndryl, where every day brings the opportunity to innovate and impact the lives of millions across the globe.

Frequently Asked Questions (FAQs) for Director, Consult Partner - Insurance / Cloud Role at Kyndryl
What are the primary responsibilities of the Director, Consult Partner - Insurance / Cloud at Kyndryl?

The Director, Consult Partner - Insurance / Cloud at Kyndryl is responsible for guiding complex consulting engagements, cultivating relationships with CXO-level clients, and driving significant financial outcomes. This role also focuses on overseeing the delivery of services to clients, managing a team to ensure high-quality work, and strategically growing business relationships across the insurance sector.

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What qualifications are needed to become a Director, Consult Partner - Insurance / Cloud at Kyndryl?

To qualify for the Director, Consult Partner - Insurance / Cloud position at Kyndryl, candidates should have substantial experience leading large-scale transformation programs in the insurance industry, expertise in technologies relevant to digital disruption, and a solid track record of managing senior client relationships. In-depth knowledge of operational excellence and technology modernization is also crucial.

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How does the role of Director, Consult Partner - Insurance / Cloud contribute to client engagement at Kyndryl?

In the role of Director, Consult Partner - Insurance / Cloud, you will actively engage with clients by establishing partnerships at the CXO level, leading C-level discussions, and driving consulting initiatives. Your expertise will enhance client satisfaction and build strong relationships, ensuring that Kyndryl remains a trusted advisor in the competitive insurance landscape.

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What is the work environment like for a Director, Consult Partner - Insurance / Cloud at Kyndryl?

The work environment for a Director, Consult Partner - Insurance / Cloud at Kyndryl is dynamic and collaborative, emphasizing innovation and continuous improvement. You will work alongside diverse teams, contributing to strategic initiatives while being surrounded by increasing opportunities for personal and professional development.

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What kind of growth opportunities can a Director, Consult Partner - Insurance / Cloud expect at Kyndryl?

At Kyndryl, a Director, Consult Partner - Insurance / Cloud can look forward to significant growth opportunities, including leading transformative projects, collaborating with top industry experts, and fostering innovation. The company promotes a culture of inclusivity and supports continuous development through various employee learning programs.

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Common Interview Questions for Director, Consult Partner - Insurance / Cloud
Can you describe your experience with large-scale transformation programs in the insurance sector?

When answering this question, detail specific projects where you've led transformation initiatives. Focus on your role, the technology involved, and the outcomes achieved. Highlight how you navigated challenges and engaged with stakeholders at the CXO level to reach successful conclusions.

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What strategies do you utilize to build relationships with CXO-level clients?

Share strategies that include personalized engagement, understanding their business objectives, and regular follow-ups. Demonstrate how you establish trust and credibility, making yourself an invaluable resource to your clients.

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How do you handle the financial aspects of consulting engagements?

Emphasize your financial acumen and experience managing budgets. Provide examples of how you have driven profitability, identified new business opportunities, and handled fee negotiations, ensuring that engagements deliver both value and revenue.

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What methods do you use to measure client satisfaction?

Discuss metrics like the Net Promoter Score (NPS) and how you solicit feedback after engagements. Explain your approach to using client insights to improve future services and enhance client relationships.

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Can you give an example of a complex consulting engagement you've led?

Prepare to discuss a specific engagement in depth. Describe the challenges involved, the stakeholders you worked with, and the results achieved. Focus on your leadership skills and how you drove the team to success.

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How do you stay updated on industry trends and technologies that impact insurance?

Mention resources like industry publications, networking events, and webinars. Discuss your active participation in relevant communities and how you use this knowledge to inform consulting strategies for clients.

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What role does innovation play in the success of consulting projects?

Articulate the importance of fostering innovation within teams. Discuss methodologies you employ to encourage creative problem-solving and how innovation can lead to successful outcomes for clients.

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How do you approach talent development within your teams?

Discuss your commitment to mentoring, coaching, and providing learning opportunities. Highlight specific initiatives you’ve undertaken to foster a culture of continuous learning and development.

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Describe a situation where you overcame resistance to change in a consulting environment.

Focus on a specific example, explaining the context and the resistance encountered. Describe the strategies you used to address concerns and how you successfully implemented change while maintaining stakeholder buy-in.

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What is your vision for leveraging cloud technology in the insurance sector?

Share insights on current trends and how cloud technology can transform operations, customer engagement, and risk management in insurance. Discuss how you would guide clients through their cloud migration journeys.

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committed to the health and continuous improvement of the vital systems at the heart of the digital economy.

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DATE POSTED
April 11, 2025

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