Manager - Vulnerability Management Governance

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

McDonald’s Global Cyber Security is looking for a highly motivated, diligent, and skilled Manager to join the Vulnerability Management team.  The Manager - Vulnerability Management Governance is a key member of the Vulnerability Management team and works with internal and external groups globally to identify and drive remediation of information security risks.  In this role, you will develop new Cybersecurity services and enhancing existing services to meet the increasing needs for protecting our users, devices, networks, applications, and data through vulnerability management.  The ideal candidate will have prior experience analyzing vulnerabilities to determine applicability and impact, reporting vulnerability and risk information to senior leadership, and leading prioritization and remediation strategies in an enterprise environment.

Responsibilities:

• Maintain awareness of critical vulnerabilities and emerging threats that may impact McDonald’s and take appropriate action when necessary to incorporate these into the Vulnerability Management program.
• Develop processes and business relationships for the effective and timely remediation of vulnerabilities in McDonald’s environment to include the identification, assessment and prioritization, remediation and mitigation, verification, monitoring, reporting and escalation of vulnerabilities.
• Develop a program that will establish and maintain key stakeholder relationships and communications to ensure agreed to SLA’s are understood and exceptions escalated as required.
• Utilize vulnerability management infrastructure that includes scanners, sensors, and agent configurations, to help drive the program. (Tenable/Nessus, Security Center, Wiz, ServiceNow and RBVM for vulnerability management.)
• Serve as a Vulnerability Management Program Subject Matter Expert (SME)
• Develop and manage a prioritization algorithm that will focus McDonald’s remediation efforts on what matters most using McDonald’s business (eg. asset criticality), external industry context (eg. CVSS, EPSS), and asset context (eg. Internet accessible)
• Measure and monitor remediation performance to help identify opportunities to enhance remediation efforts, support our remediation stakeholders, and bring visibility to senior leadership to communicate risk to the business.
• Create, modify, and mature vulnerability management reports and metrics to drive remediation efforts throughout McDonald’s environments.
• Continuously improve metrics in the effort to identify coverage gaps, remediation performance issues, and other metrics that demonstrate the health and effectiveness of vulnerability management program using tools such as Tableau, Power BI, ServiceNow or Microsoft Office 365 tooling.
• Continuously work to develop insights that lead to short- term and long-term improvements across the various phases of an Enterprise Vulnerability Management Program Framework.
• Review and create technical and/or process documentation, reports, and policies used to identify good baseline security controls.
• Partner with other security practitioners, and technology leaders to share best practices and insights.
• Assist with cybersecurity risk assessments, IT audits and/or vulnerability assessments
• Ensure timely communication and project updates through designated remote productivity platforms.
• Participate in virtual meetings and contribute to discussions using video conferencing software.
• Ability to support 24 x 7 x 365 stakeholders

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129800 – $165490 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

• Bachelor’s degree in Cybersecurity, Information Security, or a related field
• 5+ years of experience in information security technologies, such as vulnerability management, security operations, regulatory compliance or audit, security engineering or similar experience. (Required)
• 3+ years of experience with vulnerability management technology, process, and programs. (Required)
• Experience with vulnerability management tools, such as Tenable, Wiz, Avalor, Nucleus, etc. (Required)
• Experience with analyzing output from vulnerability management tools and security penetration tests for the purposes of prioritizing remediation efforts. (Required)
• Familiarity with security standards and frameworks such as: NIST, PCI DSS, ISO, etc. (Required)
• Information security certifications such as Security+, Network+, CCNA Security, GSEC, GCIA, GCFA, GPEN, CEH.

Skills/Abilities:

• Demonstrate exemplary leadership, and interpersonal verbal and written communication skills
• Ability to work and act as part of a cohesive team
• Proficiency in using remote productivity tools (e.g., Slack, Microsoft Teams, WebEx) for communication and project management.
• Ability to manage people and vendors to deliver a successful Vulnerability Management program
• Expert knowledge of cybersecurity Vulnerability Management techniques, as applied to infrastructure, cloud, data, applications, platforms, operating systems and networks
• Ability to understand Common Vulnerability and Exposure (CVE) information and determine significance to McDonald’s
• Organized, process-oriented and able to manage multiple concurrent work streams
• Ability to work within tight timeframes and a fast-paced environment with changing priorities 
• Knowledge of laws, regulations, and standards relevant to the Cybersecurity / privacy.

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.