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Azure Cloud Operations and SRE Engineer

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative,  you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Join our team and play a pivotal role in ensuring the reliability, security, and scalability of our Azure cloud infrastructure. As an Azure Cloud Operations and SRE Engineer, you'll be at the forefront of automating processes, resolving incidents, and collaborating with cross-functional teams to deliver exceptional performance.

Key Responsibilities: 

  • Architect, deploy, and manage secure, scalable Azure cloud solutions. 

  • Automate operational tasks, incident response workflows, and Salesforce/Jira integrations. 

  • Streamline CI/CD processes using Jenkins. 

  • Proactively identify and resolve production incidents. 

  • Implement and maintain OS patch management for Windows and SUSE systems. 

  • Perform application, AKS, Kubernetes, and OpenShift upgrades. 

  • Uphold security protocols and ensure compliance with industry regulations. 

  • Collaborate with development, operations, and security teams to optimize system performance. 

  • Participate in an on-call rotation to provide 24/7 support for critical infrastructure. 

Required Qualifications: 

  • 5+ years of experience in Site Reliability Engineering, DevOps, or Cloud Engineering  

  • Proven expertise in incident management, troubleshooting, and root cause analysis. 

  • In-depth knowledge of Azure services, AKS, Kubernetes, and Infrastructure as Code (Terraform, ARM, Bicep). 

  • Proficiency in automation tools and scripting languages (Ansible, Python). 

  • Hands-on experience with containerization and monitoring solutions. 

  • Solid understanding of High Availability/Fault Tolerant systems, security best practices, and Salesforce/Jira automation. 

Preferred Qualifications: 

  • Azure certification (AZ-104 or AZ-400). 

  • Familiarity with various deployment strategies. 

  • Experience with AWS and/or GCP environments.

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Azure Cloud Operations and SRE Engineer, Merative

At Merative, we're on a mission to improve health outcomes globally, and we need a passionate Azure Cloud Operations and SRE Engineer to join our dynamic team. In this fully remote position, you'll have the exciting opportunity to leverage your extensive experience in Azure cloud infrastructure while collaborating with experts in health and technology. Your role will involve architecting, deploying, and managing robust Azure cloud solutions that prioritize security and scalability. With your knack for automation, you'll streamline operational tasks, optimize CI/CD processes, and resolve incidents effectively, ensuring our systems are always performing at their best. We value forward-thinking individuals who can proactively identify potential production issues and implement solutions to enhance system performance. Collaborating with cross-functional teams will be crucial, as you work together to implement best practices in incident management and compliance with industry regulations. If you are an engineer who thrives in a challenging environment and loves to improve processes and workflows, then this is the perfect opportunity to grow your skills in health tech while making a real difference in the world. Dive in and explore how your expertise can contribute to transformative innovations at Merative, where together we drive progress in health.

Frequently Asked Questions (FAQs) for Azure Cloud Operations and SRE Engineer Role at Merative
What are the core responsibilities of the Azure Cloud Operations and SRE Engineer at Merative?

As an Azure Cloud Operations and SRE Engineer at Merative, you will be responsible for architecting, deploying, and maintaining secure and scalable Azure cloud solutions. Your key duties will include automating operational tasks, managing incident response workflows, streamlining CI/CD processes using Jenkins, and ensuring compliance with security protocols. You'll also work closely with development and operations teams to enhance system performance and participate in on-call rotations for 24/7 support.

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What qualifications do I need to become an Azure Cloud Operations and SRE Engineer at Merative?

To be considered for the Azure Cloud Operations and SRE Engineer position at Merative, you should have at least 5 years of experience in Site Reliability Engineering, DevOps, or Cloud Engineering. Essential qualifications include expertise in incident management, a solid understanding of Azure services, proficiency in automation tools like Ansible or Python, and experience with containerization technologies such as Kubernetes. Additionally, having relevant Azure certifications like AZ-104 or AZ-400 is preferred.

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What experience is preferred for the Azure Cloud Operations and SRE Engineer role at Merative?

For the Azure Cloud Operations and SRE Engineer role at Merative, preferred qualifications include familiarity with various deployment strategies and experience working with AWS and/or GCP environments. Candidates who have expertise in Infrastructure as Code (Terraform, ARM, Bicep) and are knowledgeable about High Availability and Fault Tolerant systems will stand out. Having a background in leading automation projects will also be advantageous.

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What is the work environment like for the Azure Cloud Operations and SRE Engineer at Merative?

The work environment for the Azure Cloud Operations and SRE Engineer role at Merative is fully remote, allowing for flexibility and a healthy work-life balance. You'll be part of a diverse team that emphasizes collaboration and innovation in technology for health. At Merative, we foster a positive atmosphere where your contributions are valued, and you have the opportunity to grow your skills while making a real impact on health outcomes.

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What tools and technologies should I be familiar with as an Azure Cloud Operations and SRE Engineer at Merative?

As an Azure Cloud Operations and SRE Engineer at Merative, you should be well-versed in Azure services and tools, specifically AKS and Kubernetes for container orchestration. Proficiency in automation tools like Ansible, as well as scripting languages such as Python, is essential. Familiarity with CI/CD processes using Jenkins, monitoring solutions, and Salesforce/Jira automation will greatly benefit your performance in this role.

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Common Interview Questions for Azure Cloud Operations and SRE Engineer
How do you approach incident management as an Azure Cloud Operations and SRE Engineer?

In approaching incident management, I focus on a systematic process that includes identifying the issue, gathering insights, and resolving it efficiently. I believe in thorough documentation to analyze root causes and implement preventative measures. Using automation can also help streamline incident response workflows and improve overall system reliability.

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What experience do you have with Azure services and their management?

I have over five years of hands-on experience with various Azure services, including deploying and managing applications with Azure Kubernetes Service (AKS). I understand the importance of security and scalability, and I am adept at using Infrastructure as Code tools like Terraform to automate deployments, ensuring a consistent environment.

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Can you explain your experience with CI/CD processes?

Certainly! I have worked extensively on CI/CD pipelines, primarily using Jenkins to automate build and deployment processes. My focus has been on streamlining workflows to reduce time-to-market and minimize human errors. I believe in continuous integration and regular monitoring to enhance system performance and ensure smooth deployments.

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How do you ensure compliance with industry regulations in cloud operations?

Ensuring compliance begins with understanding the relevant regulations and best practices. I conduct regular audits of our cloud infrastructure, implement security protocols, and maintain updated documentation. Collaboration with security teams is also vital to enforce compliance while integrating security measures into the development lifecycle.

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What steps do you take to improve system reliability and performance?

To improve system reliability and performance, I prioritize proactive monitoring, implement redundancy measures, and regularly review system configurations. Additionally, conducting performance testing and analyzing usage patterns helps me identify bottlenecks, and I use automation to optimize resource allocation to ensure high availability.

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Can you describe your experience with automation tools and scripting languages?

I have a solid background in automation, primarily using tools like Ansible for configuration management and Python for scripting automated processes. I focus on reducing manual tasks and enhancing operational efficiency, which has led to improved response times and a more agile deployment process in my previous roles.

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How do you handle on-call duty and high-pressure situations?

Handling on-call duties requires a calm and systematic approach. I prioritize understanding the urgency and impact of incidents quickly, and I follow a structured troubleshooting process. I also communicate transparently with team members to seek input while ensuring that stakeholders are kept updated about the situation.

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What strategies do you use for managing containerized applications?

In managing containerized applications, I rely on orchestration tools like Kubernetes to automate deployment and scaling. I ensure proper resource allocation and usage monitoring to maintain efficiency. Following best practices for container security and regularly updating images also plays a significant role in my container management strategy.

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How do you stay current with emerging technologies in cloud operations?

Staying updated with emerging technologies involves continuous learning through online courses, webinars, and attending industry conferences. I also engage with online communities and follow tech blogs related to cloud operations and SRE practices to keep my skills sharp and gain insights into new tools and methodologies.

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What is your approach to mentoring junior team members?

I find mentoring junior team members rewarding, focusing on knowledge sharing and providing support for their professional growth. I encourage open communication, offer them opportunities to take on challenging tasks, and provide constructive feedback to build confidence and competence in their roles.

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Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
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Merative is a data, software and technology partner for the health and government social services industries, working with providers, health plans, employers, life sciences companies and governments. With trusted technology and human expertise,...

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Full-time, remote
DATE POSTED
April 16, 2025

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