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Dutch Speaking Customer Support for Dating & Social Networking Apps Department image - Rise Careers
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Dutch Speaking Customer Support for Dating & Social Networking Apps Department

Mercier Consultancy is looking for a Dutch Speaking Customer Support Agent to join our Dating & Social Networking Apps Department. In this engaging role, you will be the primary support for users of our dating and networking applications, addressing their inquiries, providing assistance, and ensuring they have a positive experience. Your fluency in Dutch will allow you to connect with users effectively, guiding them through their questions about app features, accounts, and various functionalities. If you are enthusiastic about technology and possess a knack for customer service, we would love to welcome you to our team!

Responsibilities

  • Handle user inquiries through phone, email, and chat in Dutch regarding our dating and social networking apps.
  • Assist users with account setup, profile management, and app functionalities.
  • Address user concerns related to safety, privacy, and content moderation.
  • Troubleshoot technical issues and provide effective solutions promptly.
  • Document customer interactions and feedback for quality assurance and service improvements.
  • Collaborate with product teams to relay user feedback and suggest improvements.
  • Stay updated on trends within the dating app industry to offer relevant support and insights.
  • Fluency in Dutch and English, both written and spoken, is essential.
  • Experience in customer support, particularly within the dating or social networking sector, is preferred.
  • Strong verbal and written communication skills with a focus on user satisfaction.
  • Ability to manage multiple conversations while maintaining a high level of service.
  • Familiarity with customer service platforms and mobile applications.
  • Team-oriented attitude with a proactive, positive mindset.
  • Willingness to work flexible hours, including evenings and weekends when required.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And 4 Weeks Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

Average salary estimate

$40000 / YEARLY (est.)
min
max
$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 7, 2025

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