Spanish Speaking Technical Support Associate
Mercier Consultancy BG is seeking a Spanish Speaking Technical Support Associate to provide outstanding support to our Spanish-speaking clients. In this customer-centric role, you will engage with customers to troubleshoot technical issues, provide guidance on our services, and ensure a seamless user experience. If you are passionate about technology and delivering exceptional customer service, we would love to have you on our team!
Key Responsibilities
- Deliver technical assistance to Spanish-speaking clients through various communication channels including phone, email, and chat.
- Diagnose and resolve a variety of technical problems, focusing on quick and effective solutions.
- Offer detailed product knowledge and assistance to enhance customer understanding and usage.
- Keep accurate records of customer inquiries and solutions delivered within our support system.
- Coordinate with team members to resolve complex issues through effective escalation.
- Stay informed on product updates, features, and best practices to provide the most accurate support.
- Foster positive relationships with customers by providing personalized support and assistance.
- Fluent in Spanish and English, both spoken and written, is a must.
- Prior experience in a technical support or customer service role is highly desirable.
- Adept at problem-solving and analytical thinking to assist customers effectively.
- Strong communication skills with a commitment to providing excellent service.
- Familiarity with customer support platforms and ticketing systems is advantageous.
- Self-motivated and organized with strong time management skills.
- Eagerness to learn about new technologies and apply them in real-world scenarios.
- Ability to work flexible hours to accommodate customer support needs.
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
Join Mercier Consultancy BG as a Customer Success Advisor to support Dutch-speaking clients in maximizing their experience with cutting-edge technology.
Engage with clients worldwide in a remote role as a German Speaking Customer Support representative at Mercier Consultancy.
Join a multi-state law firm as an Email Support Specialist, where you'll leverage your communication skills to provide top-tier support to clients.
Join Sam's Club as a Member Specialist to enhance customer experiences while ensuring store operations run smoothly.
We're seeking a compassionate and skilled Primary Care Medical Assistant to join Fast Pace Health's mission of improving healthcare delivery in rural areas.
Join Allied Universal as a Security Professional to safeguard retail sites while ensuring excellent customer service.
Join Enhabit Home Health & Hospice as a full-time LVN, delivering compassionate in-home nursing care while advancing your career.
As a Senior Service and Sales Representative at CLEAR, you'll create seamless experiences while driving membership growth in a dynamic team environment.
Become an integral part of GoHenry's mission to empower young people with money skills as a Member Services Agent/Supervisor.
Become a key player in our operations as a Customer Support Specialist, ensuring exceptional support and customer satisfaction.
Exciting opportunity to join GameStop as an Assistant Store Manager and play a key role in delivering outstanding guest experiences.
Crosby's is looking for an Assistant Store Manager to enhance the customer experience and drive store operations in Sardinia, NY.
Join FPI Management as a Leasing Consultant to provide exceptional service in the affordable housing sector.
ServiceNow is looking for an experienced Principal Customer Success Executive to guide enterprise customers through their digital transformation journey.
Join Mercy Medical Center Redding as a Wound Care RN, where you will provide vital patient care in a comprehensive and supportive environment.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
