Nordic Speaking Customer Service for Online Retail Department
Mercier Consultancy is looking for a passionate Nordic Speaking Customer Service Representative to join our Client's Online Retail Department. In this exciting entry level role, you will deliver exceptional support to our Nordic-speaking customers, assisting them with their inquiries and ensuring a smooth online shopping experience.
Your fluency in Nordic languages will be essential as you help customers navigate our online retail platform, address queries about products, orders, and returns, and resolve any issues they may face. Your contribution will be vital in maintaining high customer satisfaction and loyalty within our retail operations.
Responsibilities
- Provide high-quality customer service in a Nordic language via phone, email, and chat regarding online retail services
- Assist customers with inquiries related to product details, order status, and return processes
- Troubleshoot customer issues and offer timely and effective solutions
- Document customer interactions accurately in our CRM system
- Collaborate with logistics and inventory teams to ensure optimal order fulfillment
- Collect and relay customer feedback to improve service quality
- Stay informed about product offerings, promotions, and trends in online retail
- Fluency in a Nordic language (Swedish, Danish, Norwegian, Finnish, or Icelandic) and English, with excellent communication skills
- Strong customer service orientation and excellent problem-solving abilities
- Prior experience in customer service, particularly in e-commerce or retail, is preferred
- Ability to handle multiple inquiries efficiently in a fast-paced environment
- Detail-oriented with strong organizational skills
- Genuine interest in online shopping and helping customers find the best solutions
- Experience with customer support software and CRM systems is advantageous
- Fully Paid Relocation Package ( Flight, Transfer and Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Monthly Performance Bonus
- Free Greek Course
- And More...
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Customer-focused Teller position at Fifth Third Bank in Chillicothe, OH specializes in delivering quality banking services and operational support.
Support and resolve escalated technical and service issues for K12 tutoring customers in a remote Customer Support Specialist role at Stride, Inc.
Lead and mentor a remote team of Mid-Market Customer Success Managers at Motus to drive customer satisfaction and growth in a dynamic SaaS environment.
Serve as the welcoming face and voice for Lutheran Social Services Riverside office, handling client inquiries, intake, and administrative tasks.
Lead Postman’s Scale Customer Success team to deliver high-impact, data-driven customer engagements and drive team performance within a hybrid work model.
Lead coordination and team coaching role at Lakeshore focused on optimizing customer service operations and project management in a hybrid work environment.
Ylopo seeks a proactive Junior Client Success Manager to support and guide real estate clients in maximizing the use of their marketing platform.
Support clinical operations as a Managed Care Coordinator at Horizon Blue Cross Blue Shield of New Jersey, facilitating communication and coordination between members, providers, and care teams.
A fully remote Caregiver Support Specialist role at HopSkipDrive to deliver empathetic, bilingual customer support ensuring smooth and safe ride experiences.
DXC Technology is hiring a Customer Service Representative to ensure the accuracy of business process transactions and drive continuous improvement within a collaborative team setting.
MCI is hiring a Licensed Life and Health Call Center Representative to remotely assist customers in selecting suitable insurance policies within a dynamic and supportive BPO environment.
Support patient intake and customer service processes at Intermountain Health as a Patient Service Representative, delivering compassionate and efficient service.
Serve as a Wealth Service Escalation Specialist at Citi, providing expert support and operational solutions for clients and associates in a fast-paced financial environment.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
