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Sr. Director, Quality Assurance Engineering

Job Title

Sr. Director, Quality Assurance Engineering

Job Description

About the Position:

DDM is seeking a highly experienced, capable Director of Quality Assurance Engineering to join its Digital Product & Technology team. This role will define and enforce high standards of excellence for our burgeoning Quality Assurance Engineering department, and will ensure an optimal experience for the consumers of our iconic media brands, including People, AllRecipes, InStyle, Martha Stewart Living, Better Homes & Gardens, and dozens more.

At DDM, quality assurance plays an integral part in our software-development life cycle. We have multiple teams of committed QA engineers who test a variety of products and services. As a seasoned veteran with more than a decade's experience with automated and manual testing methodologies, you will galvanize our QA resources and oversee Meredith Digital's first-ever centralized QA Engineering department. Extending the Consumer Engineering group, you will collaborate with directors and managers from Engineering, Product, and Project Management teams to gauge and fulfill testing needs, employing leading-edge techniques and technologies, and you will promote QA as a first-class citizen in the creation and deployment of Meredith Digital products.

This Senior Director will develop a global vision for QA at Meredith Digital while plotting strategies tailored to individual product types, which include highly trafficked Web sites, native mobile applications, Web-based internal tools, and back-end APIs. You will establish and document best practices, and you will train and motivate our excellent staff of QA managers and testing engineers, building a trusted, centralized QA culture within Meredith Digital.

You are passionate about quality-assurance, particularly in the areas of Web, mobile, and other consumer-facing experiences. You have extensive experience with automated testing frameworks, and you are continuously monitoring trends and developments in the QA engineering community for new insights. You are cognizant of business goals, and you understand and can articulate QA's contributions to Meredith's bottom line.

You are a leader and a seasoned manager who will coax the best performance from your team of QA managers and engineers. You desire and enjoy the responsibilities of a supervisory role, but your career was built on a foundation of quality-assurance testing, and you are still capable of being hands-on, should circumstances require your skills and experience.

Furthermore, you are:

  • A communicator: Whether written or oral, your communication skills are outstanding in any context. Your interactions with stakeholders and coworkers move business forward in a dynamic, exciting, entrepreneurial working environment. You are as good – maybe better – at listening as you are at talking and writing.
  • A problem-solver: You’re a results-oriented multi-tasker who runs toward a challenge. You’re able to work on multiple projects simultaneously and think independently. You are personally committed to completing a project with a conscientious attitude and good follow-through. You see to it that all assignments are completed correctly and uphold department and company standards.
  • A leader: As a member of the technical leadership team, you are respected, and your counsel is sought by both technical and nontechnical partners. You advise senior management and help socialize business and technical strategic decisions to your direct reports and the individual contributors in your organization. You are an evangelist for QA as a discipline, and you are a passionate enforcer of best practices. You are an effective manager of people and embrace all responsibilities – pleasant and otherwise – associated with performance management and ensuring your team has what it needs to succeed.
  • You are the greatest critic of what you deliver. You are proud of your work, and you stand by it. You are humbled but not defeated by failure and accept it as a critical part of learning. You are honest and never blame or project frustrations onto others.

Hybrid 3x a week- (list out city) 

In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week. We will focus on the tri-state area. 

About The Team: | The Team and/or Brand.

As a member of the Home brands team you will have a direct and immediate impact on improving the user experience for Better Homes & Gardens, The Spruce, Martha Stewart, Southern Living and Real Simple, among others.

 

About The Positions  Contributions:

Weight % Accountabilities, Actions and Expected Measurable Results

70%

Leadership

30%

Engineering Automation/QA Processes.

30%

Define Quality Assurance standards and practices: Document QA department guidelines and processes. Develop strategies for deploying automated and manual testing solutions for Web sites, Web tools, mobile applications, and APIs. Collaborate with engineering, product, and project-management leaders to assign QA resources and embed them in the software life cycle.

30%

Monitoring and feedback reporting: Keep track of output from automated and manual testing efforts. Develop systems for delivering test results back into the software-development pipeline. Determine metrics and continuously evaluate efficacy of QA department's efforts.

25%

Staff management: Regularly meet with direct reports to discuss job performance and goals. Effectively prioritize and delegate tasks. Conduct annual performance reviews.

15%

Strategy and Innovation: Keep abreast of technology trends and tools. Encourage and foster a climate of innovation within the QA team. Be future-focused, and devise and execute short- and long-term plans to continuously improve quality assurance throughout the Meredith organization.


About Your Qualifications:

Education:

Bachelor's Degree in Computer Science or Masters in Engineering.

Experience:

10 years

12+ years of professional experience in digital quality assurance

7+ years of managing direct reports

7+ years of hands-on experience with automated and manual Web and mobile testing

Specific Knowledge, Skills, Certifications and Abilities:

Web Application Automation;Java and Javascript Programming language

  • Ability to clearly articulate the strategies to Engineering leadership and Other stakeholders in direction of the QA organization.
  • Develop and implement strategic quality management system processes that support the company’s growth objectives.
  • Responsible for development of key high-level processes to ensure products meet expected strict quality expectations.
  • Develop and execute a robust quality assurance strategy aligned with organizational goals and industry best practices.
  • Manage multiple QA leaders, providing leadership and guidance to ensure effective team management and alignment.
  • Extensive knowledge on CI/CD pipelines and DevOps practices to better Test Orchestration platforms.
  • Drive the multiple initiatives in implementation of cutting-edge automated testing frameworks and tools to enhance efficiency, increase test coverage, and reduce manual efforts.
  • Identify potential quality risks and proactively develop comprehensive risk mitigation plans, preventing issues before they impact timelines across various initiatives.
  • Deliver clear and transparent communication on the status of QA efforts, risks, and recommendations to leadership.
  • Lead, mentor, and empower a high-performing QA team, fostering a culture of excellence, collaboration, and continuous growth.
  • Ability to clearly articulate the strategies to Engineering leadership and Other stakeholders in direction of the QA organization.

III. Minimum Qualifications and Job Requirements | All must be met to be considered.

Specific Knowledge, Skills and Abilities:

  • Thorough knowledge of and experience with all testing types, e.g. functional, regression, etc.
  • Thorough knowledge and experience with automated testing solutions, e.g. Selenium. Particular experience with Katalon Studio is a major plus.
  • Familiarity with software-development and continuous-integration conventions and tooling, including Git, Github, CircleCI, and Jenkins.
  • Experience integrating QA into an agile development methodology, using JIRA or similar management tools.
  • Experience with testing APIs is a plus.
  • Knowledge of and experience with Amazon Web Services is a plus.
  • Intermediate to advanced grasp of Web technologies (HTML, CSS, javascript, HTTP) , and comfort using and teaching others to use Web debugging strategies, like browser developer tools and consoles.
  • Outstanding management skills and natural leadership qualities
  • Outstanding communication, analytical and problem-solving skills
  • Ability to parse input efficiently, make good decisions quickly, and have courage of convictions
  • Ability to be flexible, negotiate in good faith, compromise where needed, and find paths forward
  • Sharp focus on leveraging technology to improve business’ bottom line

It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing ddm.hr@dotdashmdp.com.

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Pay Range

Salary: New York: $190,000 - $210,000 Remote US: $185,000 - $205,000

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith’s total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.

#NMG#

Average salary estimate

$200000 / YEARLY (est.)
min
max
$190000K
$210000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Director, Quality Assurance Engineering, Meredith

At Dotdash Meredith, we’re looking for an inspiring Sr. Director of Quality Assurance Engineering to join our vibrant Digital Product & Technology team right in the heart of New York! This pivotal role is all about taking our Quality Assurance Engineering department to new heights. You'll be defining and enforcing high standards for our quality assurance processes, ensuring that our iconic media brands, including People and Better Homes & Gardens, maintain the exceptional experience our consumers expect. With a solid background of over a decade in automated and manual testing methodologies, you’ll lead our first-ever centralized QA Engineering department. Collaborating with talented minds from Engineering, Product, and Project Management teams, you'll help deploy cutting-edge testing techniques tailored to various product types—be it our highly trafficked websites or intuitive mobile apps. Your responsibilities will include documenting best practices and providing mentorship to our skilled team of QA engineers and managers, all while fostering a culture that prioritizes quality. We know you have a thorough grasp of testing types and automated solutions like Selenium, and we’re excited for you to leverage this expertise as you oversee our ambitious QA strategy. Communication is key in this role, as you'll be liaising with stakeholders and energizing your team to meet our ambitious goals. If you're ready to take charge of our quality assurance vision and innovate alongside a dynamic team, we’d love to have you on board!

Frequently Asked Questions (FAQs) for Sr. Director, Quality Assurance Engineering Role at Meredith
What are the main responsibilities of the Sr. Director of Quality Assurance Engineering at Dotdash Meredith?

The Sr. Director of Quality Assurance Engineering at Dotdash Meredith will oversee the newly centralized QA department, setting high standards for testing practices and ensuring quality across various digital products. This role includes collaborating closely with various teams, documenting QA processes, and guiding a talented team of QA professionals to innovate and enhance quality assurance efforts.

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What qualifications are required for the Sr. Director, Quality Assurance Engineering position at Dotdash Meredith?

Qualified candidates for the Sr. Director, Quality Assurance Engineering role at Dotdash Meredith should have a Bachelor's Degree in Computer Science or a related field, along with 10-12 years of experience in digital quality assurance. At least 7 years of management experience and hands-on expertise with both automated and manual testing are essential for successfully leading the QA department.

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How does the Sr. Director of Quality Assurance Engineering contribute to Dotdash Meredith's media brands?

The Sr. Director of Quality Assurance Engineering contributes significantly to Dotdash Meredith's media brands by ensuring that all digital products meet the highest quality standards. By implementing effective testing strategies and fostering collaboration among departments, this role directly impacts user satisfaction and the overall success of popular brands like InStyle and Southern Living.

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Is remote work an option for the Sr. Director of Quality Assurance Engineering role at Dotdash Meredith?

Yes! The Sr. Director of Quality Assurance Engineering position at Dotdash Meredith features a hybrid work model, allowing for remote work up to two days a week. This flexibility empowers employees to maintain a work-life balance while engaging with the vibrant New York office.

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What is the role of the Sr. Director of Quality Assurance Engineering in mentoring staff at Dotdash Meredith?

In the role of Sr. Director of Quality Assurance Engineering at Dotdash Meredith, mentoring staff is a key responsibility. You will guide QA managers and testing engineers, conduct performance reviews, and promote an environment of continuous learning and growth, enhancing the overall effectiveness and morale of the QA team.

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Common Interview Questions for Sr. Director, Quality Assurance Engineering
Can you explain your experience with automated testing frameworks relevant to the Sr. Director of Quality Assurance Engineering?

In preparing your answer, focus on specific frameworks you've utilized, such as Selenium or Katalon Studio. Discuss how you've implemented these tools to streamline testing processes and improve efficiency within your previous projects, particularly emphasizing your strategic contributions and the outcomes achieved.

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How do you prioritize testing tasks in a fast-paced environment like Dotdash Meredith?

When answering this question, highlight your process for assessing the urgency and impact of various testing tasks. Discuss how you communicate with stakeholders to understand business priorities and how you adjust your strategy to meet deadlines without compromising quality, showcasing your leadership skills.

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What strategies have you employed to foster a quality-focused culture within your QA team?

To answer this question, share specific examples of initiatives you've introduced or participated in that promote quality, such as training programs, collaboration sessions, or recognition of outstanding QA efforts. This reflects your commitment to quality assurance as a discipline and illustrates your leadership style.

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How do you measure the effectiveness of your quality assurance processes?

Discuss various metrics and tools you've used to evaluate QA effectiveness, like bug rates, test coverage, or stakeholder feedback. Emphasize your analytical approach and how you've used these insights to refine QA processes and foster continuous improvement.

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Describe a challenging situation you've encountered in quality assurance and how you resolved it.

Choose a specific challenge, explain the context, and detail the steps you took to resolve it. This demonstrates problem-solving skills and your ability to lead under pressure, as well as your dedication to achieving high standards in QA.

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How do you stay updated with the latest trends and technologies in quality assurance?

Discuss the various resources you rely on to stay informed, such as industry publications, networking, or online courses. This showcases your passion for continuous learning and aligns with Dotdash Meredith's innovative culture.

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What is your experience in integrating QA into agile development methodologies?

Share specific examples of how you've successfully integrated QA processes into agile cycles, demonstrating your familiarity with SCRUM or Kanban. Highlight your collaboration with cross-functional teams and how it led to improved product delivery timelines.

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Can you explain the importance of communication in your role as a Sr. Director of Quality Assurance Engineering?

Expound on how effective communication fosters collaboration among teams, prevents misunderstandings, and promotes a shared vision. Use examples from your past roles to illustrate how your communication skills have facilitated smooth processes and strong team dynamics.

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How have you motivated your team to embrace quality assurance best practices?

Discuss specific strategies you’ve used, such as recognition programs or engaging team discussions. This demonstrates your leadership style and your commitment to cultivating an environment that encourages adherence to best practices in QA.

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In your opinion, what are the current challenges facing quality assurance professionals today?

Provide a thoughtful analysis of challenges such as the rapid evolution of technologies or the increasing complexity of software systems. This shows your awareness of the industry landscape and your proactive mindset in addressing these challenges.

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