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Solutions Specialist, WeTrack

Company Description

Who We Are:

Interested in joining our team? Momentus Technologies provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events.  In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events.  Our client list includes ExCel London, Manchester United, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Momentus:

We are driven by our core values of Passion, Speed, Focus, Innovation, & Humility and are seeking individuals who find inspiration in these principles. Surround yourself with highly motivated co-workers that push you to be your best each day. 

Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

Job Description

We’re looking for a strategic and customer-facing Solutions Specialist to serve as a non-quota carrying global SME for our WeTrack Solutions—with a focus on helping venues adopt our industry-leading risk management and carbon footprint tools. This role is the perfect blend of solutions engineering, product specialization, and sales enablement, and is ideal for someone who understands the unique challenges of venues and can translate our product value with clarity and confidence.

You’ll work alongside AMs/AEs on sales call, providing subject matter expertise and helping shape the story of how WeTrack fits into our clients' operational, sustainability, and risk goals.

You’ll be part of a mission-driven, collaborative team focused on helping some of the most well-known venues in the world improve how they plan, operate, and measure success. This is a high-impact, high-visibility role with room to grow—without a sales quota but with meaningful goals tied to enabling team success.

Job Responsibilities

  • Act as the product and solutions expert in the sales process for WeTrack, specifically for venue customers.
  • Join global AM/AE sales calls as a trusted partner, helping to position and articulate the value of WeTrack's solutions.
  • Translate customer needs into tailored product narratives and demonstrations focused on risk and sustainability outcomes.
  • Partner with product and marketing teams to refine messaging, use cases, and market positioning for venues.
  • Support the pipeline by driving coverage, penetration, and solution clarity
  • Stay close to venue operations and industry trends to ensure ongoing relevancy and thought leadership in sales conversations.

Qualifications

 

  • BS/BA degree or equivalent work experience.
  • 2+ years of experience in sales at a SaaS company, ideally in a customer-facing or solutions-oriented role.
  • Venue or event industry knowledge is highly desirable – direct experience working in or with venues (e.g., sports, events, attractions) is a strong plus.
  • Strong solutions mindset – background in solutions engineering, product specialization, presales, or sales strategy is a plus.
  • Proven customer-facing expertise – confident presenting in sales conversations and serving as a trusted advisor to internal teams and external clients.
  • Excellent interpersonal skills – able to build relationships at all levels and communicate effectively across functions and geographies.
  • Ability to translate technical capabilities into real-world value, particularly around risk management and sustainability tools.
  • Collaborative team player – experience working cross-functionally with sales, product, and marketing to support GTM strategy.
  • Metric-driven and impact-focused – comfortable aligning work to pipeline coverage, penetration, and growth KPIs.
  • Highly organized and adaptable, with the ability to manage multiple engagements in a fast-paced, global environment.
  • Passion for mission-driven technology, especially solutions that improve safety, efficiency, and environmental outcomes in venue operations.

Additional Information

🏥 Insurance: Gain peace of mind with comprehensive medical, dental, & vision.

🌟 Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral up to 8K.

🌞 Unlimited Time Off: Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well-being matters.

👪 Paid Parental Leave: Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments.

👚 No Dress Code: Smart, independent people like you choose what they wear.

🌐 Flexible Career: We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job.

🎟️ Two tickets valued up to $500 to attend events hosted by our valued customers, fostering strong relationships and industry connections.

🎉 Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.

📚 Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.

At Momentus, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Momentus is an equal opportunity employer and does not discriminate based on race, religion, national origin, age, sex, gender identity, disability, sexual orientation, marital status, or any other basis protected by law

At Momentus, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Momentus is an equal opportunity employer and does not discriminate based on race, religion, national origin, age, sex, gender identity, disability, sexual orientation, marital status, or any other basis protected by law

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Solutions Specialist, WeTrack, Momentus Technologies

Are you ready to make a significant impact in the event management industry? Momentus Technologies is thrilled to invite applications for the Solutions Specialist position for our WeTrack Solutions team based in St. Louis, MO. In this role, you’ll become the go-to subject matter expert, helping venues implement cutting-edge risk management and carbon footprint tools. Your expertise and communication skills will shine as you assist Account Managers and Account Executives during sales calls, showcasing how our solutions can enhance operational efficiency and sustainability for our esteemed clients, which include iconic venues around the world. Your knack for translating complex technical details into relatable value propositions will play a significant part in guiding our existing and prospective customers in their journey. You’ll collaborate closely with product and marketing teams, refining our market strategies and ensuring our messaging resonates well with the venue space. This crucial position is tailored for someone who thrives in a fast-paced environment and is passionate about enhancing operational outcomes through technology. Plus, our culture at Momentus fosters innovation and collaboration, allowing you to grow your career while being a crucial part of our mission to empower venues. If you're eager to contribute and learn with a vibrant and committed team, we would love to hear from you!

Frequently Asked Questions (FAQs) for Solutions Specialist, WeTrack Role at Momentus Technologies
What are the main responsibilities of a Solutions Specialist at Momentus Technologies?

As a Solutions Specialist at Momentus Technologies, you'll play a vital role in assisting venues with the adoption of our WeTrack Solutions. Your key responsibilities include acting as the product expert during sales processes, supporting Account Managers and Executives on sales calls, translating customer needs into tailored product narratives, and helping shape the strategic direction for risk management and sustainability tools.

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What qualifications are required for the Solutions Specialist position at WeTrack?

Candidates for the Solutions Specialist role at WeTrack should hold a BS/BA degree or possess equivalent experience. Ideally, you should have 2+ years of experience in a sales or customer-facing role within a SaaS company, along with knowledge of the venue or event industry. Strong interpersonal skills and the capacity to communicate complex concepts in an accessible manner are essential.

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How does Momentus Technologies support the career development of its Solutions Specialists?

Momentus Technologies is committed to the professional growth of its Solutions Specialists by offering unlimited training opportunities through platforms like LinkedIn Learning. This ensures that you’re constantly updating your skills and knowledge to keep pace with industry trends and enhances your career trajectory within the company.

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What type of work environment can a Solutions Specialist expect at Momentus Technologies?

At Momentus Technologies, Solutions Specialists can expect a dynamic and collaborative work environment. You will be surrounded by passionate colleagues in a culture that encourages inclusivity and innovation where everyone’s unique strengths contribute to shared success.

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What benefits are offered to Solutions Specialists at Momentus Technologies?

Momentus Technologies provides a range of comprehensive benefits to its Solutions Specialists, including medical, dental, and vision insurance, an exceptional 401k match, unlimited time off, paid parental leave, a flexible work environment, and opportunities for professional development. We prioritize our team’s well-being and career paths.

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Common Interview Questions for Solutions Specialist, WeTrack
Can you explain how you would articulate the value of WeTrack's solutions to a potential client?

When presenting WeTrack's solutions to a potential client, focus on identifying their specific challenges and needs. Tailor your presentation to showcase how our solutions address their operational and sustainability goals, providing case studies or examples of success from similar venues to enhance credibility.

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What experience do you have in the event or venue industry, and how can that contribute to your role as Solutions Specialist?

During the interview, highlight any direct experience you have working with venues or in event management. Discuss specific instances where you solved problems or contributed to event success, linking these experiences back to how they would enhance your effectiveness in understanding and addressing clients' needs at Momentus Technologies.

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Describe a time you worked collaboratively with a team to achieve a goal. How would you apply this to your role at Momentus?

Select a meaningful project where teamwork was essential. Detail your role in facilitating collaboration across functions or departments, and emphasize how you built relationships. Connect this experience to the Solutions Specialist role, explaining how teamwork will be pivotal in supporting Account Managers and Executives.

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How do you stay informed about industry trends and best practices that can help venues succeed?

Demonstrate your commitment to continuous learning by discussing your strategies for staying updated on industry trends. Mention subscribing to industry journals, attending conferences, or participating in webinars as ways to ensure your knowledge remains current, which in turn benefits clients at Momentus Technologies.

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What strategies would you use to manage multiple engagements in a fast-paced environment?

Share your approach to prioritization and time management, perhaps by utilizing organizational tools or methods like the Eisenhower Matrix. Highlight how you plan workloads based on deadlines and impact, ensuring you maintain high-quality interactions with clients while meeting team targets.

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How would you handle a situation where a client is dissatisfied with a service or solution?

Emphasize your conflict resolution skills by outlining a systematic approach: listen to the client, empathize with their concerns, articulate a solution, and follow up to ensure satisfaction. Stress that maintaining lasting relationships is key and your role at Momentus is to drive client success.

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What motivates you about working in the SaaS and technology space?

Discuss your passion for technology and innovation, and how it impacts efficiency and effectiveness in business operations. Mention that the fast-paced nature of the SaaS industry excites you, particularly how solutions like WeTrack empower clients to achieve their operational goals sustainably.

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Describe your experience with solutions engineering or product specialization.

Share your experience interfacing with clients to tailor solutions, perhaps illustrating how you gathered requirements and translated them into product features. Relate this experience back to the Solutions Specialist role, reinforcing how it prepares you to convey WeTrack's value effectively.

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How can you ensure that your communication resonates with both technical and non-technical audiences?

Emphasize the importance of adapting your communication style based on the audience. Discuss strategies like avoiding jargon, using analogies, or focusing on benefits rather than features. This adaptability is crucial in your role at Momentus Technologies to ensure clarity in conveying WeTrack's advantages.

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What do you see as the future of risk management in the event industry, and how can Momentus position itself as a leader?

Articulate your insights into trends like increased regulatory scrutiny and the growing importance of sustainability. Discuss how solutions like WeTrack are providing necessary tools for venues to navigate these challenges effectively, positioning Momentus at the forefront of innovative risk management.

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Founded in 2017, Momentus is a commercial space company developing in-space infrastructure services, including in-space transportation, hosted payloads and in-orbit services. The company is based Venice, California.

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Full-time, remote
DATE POSTED
April 12, 2025

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