Platform Product Manager - Restaurants - Atlanta, GA On-site

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Position Summary

The Platform Product Manager will own the product definition and delivery of core product capabilities and services that are integral to Restaurant products. NCR Voyix Commerce Platform capabilities and services become GTM products for Enterprise, Emerging and SMB customers in all markets we operate.  The ideal candidate is an experienced, energetic product manager focused on helping our customers run their restaurants through enable platform capabilities. You have strong product and technical experience providing platform based solutions that enable broad product use cases, customer segments, multiple channels and multiple end user personas.

Key Areas of Responsibilities:

• Develop and implement platform strategies consistent with platform based design
• Own and build platform services that will enable use cases for Restaurant and possibly retail industries.
• Build and maintain a competitive roadmap driven by Restaurant initiatives, customer requests and platform performance.
• Discover, define and build requirements with Restaurant Product Managers to orchestrate the right user and business interactions with our API products and services
• Work closely with engineering, design, marketing, and other stakeholders to ensure platform success
• Write product briefs, epics, features, and specifications as needed and validate solution designs
• Define platform KPIs and deliver ways to monitor performance.
• Manage product lifecycle from ideation to launch and ongoing adoption, ensuring timely delivery of high-quality products.
• Be a leader with the agile engineering team and associated sprint team
• Manage and maintain the API product information in NCR Developer portal with the engineering team
• Communicating platform strategy concisely and simply, in both written & verbal forms, internally to engineering, broader product management, sales, marketing, and executives and externally to customers

Qualifications:

• Required 5+ years of product management, preferably in platform-based environments supporting global products
• Strong understanding of technology and platform architecture.
• Have delivered API products
• Technical aptitude to pick up domain knowledge in a fast-paced engineering team
• Strong analytical and problem-solving skills
• Strong diplomacy and communication skills
• Experience gathering customer feedback, validating business problems, and gathering market data
• Demonstrated track record of driving product lifecycle through each step: initial concept, requirements gathering, development/deployment planning, implementation, launch, testing, analysis, iteration, and end-of-life planning.
• Organized with some project management experience
• Ability to get stuff done

Preferred Qualifications:

• Restaurant industry experience and a passion for dining is a plus!
• Experience with agile processes and lean methodology.
• Previous experience in cloud technologies like GCP and Azure
• Working with global teams

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”