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Clinical Pharmacist - Specialty Pharmacy

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job maintains and ensures complete and appropriate drug therapy in a multidisciplinary pharmaceutical care environment. Assumes responsibility for the management of pharmacy services with the goal of ensuring the patient receives complete and appropriate drug therapy and improving patient outcomes. Provides drug information to patients and healthcare providers. Works to resolve prior authorizations and all insurance billing on behalf of the patient and provider. Oversees the Patient Advocate team. Performs drug utilization review and checks for appropriateness. Works with Specialty Fulfillment team to ensure complete and timely receipt of medications and compliance with drug therapy.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.

Education

Required – Bachelor of Science in Pharmacy

Preferred – Doctor of Pharmacy (PharmD)

Completion of a PGY1 or PGY2 Pharmacy Practice Residency

Work Experience

Required – None

Preferred – 2 years experience as pharmacist

Experience in specialty pharmacy

Certification

Required – License to practice Pharmacy by the Louisiana Board of Pharmacy

Preferred – Multi-state licensure

Knowledge Skills and Abilities (KSAs)

  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Strong interpersonal skills.
  • Proficient in Microsoft Office.

Job Duties

  • Performs patient assessment and care.
  • Performs prior authorization and insurance resolution services.
  • Oversees the Patient Advocate team.
  • Communicates with patients, providers, and caregivers.
  • Assumes responsibility for professional development and continued education.
  • Participates in special projects/ committees as needed.
  • Maintains documentation relative to job.
  • Maintains and fosters an environment of teamwork and engagement.
  • Performs all job duties in accordance with Ochsner Specialty Pharmacy policies and accrediting bodies.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Pharmacist - Specialty Pharmacy, Ochsner

Join Ochsner Health as a Clinical Pharmacist - Specialty Pharmacy in vibrant New Orleans! Since 1942, we've been dedicated to serving and innovating in healthcare, and we're looking for someone special to help us continue that legacy. In this role, you will manage pharmacy services, ensuring patients receive the optimal drug therapy needed to enhance their health outcomes. You’ll be the go-to person for patients and healthcare providers, offering valuable drug information and working tirelessly to resolve prior authorizations and insurance billing issues. Oversight of the Patient Advocate team and the Specialty Fulfillment team will also be part of your day-to-day, ensuring smooth operations and timely access to medications. To thrive here, excellent communication skills and a client-focused approach are essential. We value teamwork, so if you have a collaborative spirit and a passion for patient care, you’ll fit right in! A Bachelor's degree in Pharmacy is required, but if you have a Doctor of Pharmacy and some experience, that’s even better. Get ready to embark on a fulfilling career where every day brings new opportunities to make a real difference. If you're eager to elevate healthcare and have fun while doing it, apply today and discover your future with us at Ochsner Health. We're excited to welcome you aboard!

Frequently Asked Questions (FAQs) for Clinical Pharmacist - Specialty Pharmacy Role at Ochsner
What are the key responsibilities of a Clinical Pharmacist at Ochsner Health?

As a Clinical Pharmacist at Ochsner Health, your primary responsibilities include managing pharmacy services to ensure patients receive appropriate drug therapy. You will perform patient assessments, oversee the Patient Advocate team, manage insurance resolutions, and maintain clear communication with patients and healthcare providers. Your role is pivotal in enhancing patient outcomes and ensuring compliance with pharmacy protocols.

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What qualifications are required for a Clinical Pharmacist at Ochsner Health?

To qualify for the Clinical Pharmacist position at Ochsner Health, candidates must possess a Bachelor of Science in Pharmacy, with a Doctor of Pharmacy (PharmD) preferred. Certification by the Louisiana Board of Pharmacy is also required. While no prior experience is necessary, having at least 2 years of experience in specialty pharmacy is advantageous for candidates looking to stand out.

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What skills are important for a Clinical Pharmacist at Ochsner Health?

Important skills for a Clinical Pharmacist at Ochsner Health include effective verbal and written communication skills, strong interpersonal skills, and proficiency in various software applications, including Microsoft Office. Demonstrating a team-oriented approach and the ability to adapt communication styles for different audiences will greatly enhance your effectiveness in this role.

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How does the Clinical Pharmacist role impact patient care at Ochsner Health?

The Clinical Pharmacist role is vital at Ochsner Health, as it directly impacts patient care. By providing drug information, managing medication therapy, and resolving insurance issues, you'll play a crucial part in ensuring patients receive the best possible care and improving their health outcomes. Your expertise will also enhance collaboration with the healthcare team, guaranteeing a comprehensive approach to patient wellness.

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What is the work environment like for a Clinical Pharmacist at Ochsner Health?

The work environment for a Clinical Pharmacist at Ochsner Health is dynamic and supportive. You will be part of a multidisciplinary team that prioritizes patient care and innovation. Continuous professional development is encouraged, and Ochsner fosters an atmosphere of teamwork where all contributions are valued. Expect to be actively involved in projects and initiatives that enhance pharmacy services.

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Common Interview Questions for Clinical Pharmacist - Specialty Pharmacy
Can you describe your experience with pharmaceutical care?

In responding to this question, highlight any relevant experiences you have had in managing patient drug therapies, providing drug consultations, or working with healthcare teams. Emphasize your ability to evaluate patient needs and your commitment to improving patient outcomes through effective pharmaceutical care.

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How do you approach resolving prior authorizations and insurance issues?

When discussing your approach to resolving prior authorizations, illustrate your problem-solving skills and knowledge of insurance processes. Share specific examples of situations where you successfully navigated these challenges and your effective communication strategies when dealing with patients and insurance providers.

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What strategies do you employ to ensure effective communication with patients?

Effective communication is key in this role. Share your strategies such as active listening, empathy, and tailoring your explanations to patient understanding. You might describe how you’ve successfully explained complex medication regimens to a patient or collaborated with other healthcare professionals to ensure coherent messaging.

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What experience do you have with specialty medications?

In your response, provide details about any specific experience you have with specialty medications and therapy management. Describe your understanding of the unique challenges these medications present and how you’ve addressed them in a clinical setting, ensuring diligent medication management and patient education.

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How can you contribute to the Patient Advocate team's effectiveness?

To contribute effectively to the Patient Advocate team, highlight your teamwork skills and your understanding of the challenges patients face in accessing medications. Share examples of how you’ve previously collaborated with healthcare teams to advocate for patient needs and improve service delivery.

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How do you keep up with the latest developments in pharmacy practice?

Staying current in the field is essential. Discuss your methods for ongoing education, such as attending workshops, reading pharmacy journals, or participating in professional organizations. Highlight specific trainings or certifications you’ve pursued to improve your knowledge and skills.

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Can you share an experience where you improved a pharmacy service?

When asked this question, be specific about an initiative or project that you were involved with that led to an improvement in pharmacy services. Describe the challenges you faced, the steps you took to implement changes, and the positive outcomes that resulted.

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How do you handle stressful situations, especially when dealing with patients?

Mention your techniques for managing stress, such as maintaining professionalism, keeping a calm demeanor, and focusing on problem-solving. Provide an example of a high-pressure situation and how you handled it effectively to ensure patient satisfaction.

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What qualities do you think are essential for a Clinical Pharmacist at Ochsner Health?

Discuss qualities such as empathy, effective communication, adaptability, and strong clinical knowledge as paramount for a Clinical Pharmacist. Provide reasoning for each quality, perhaps sharing examples of how these have played a critical role in your work.

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Why do you want to work at Ochsner Health?

In answering this, connect your personal values and professional aspirations with Ochsner Health’s mission of serving and innovating in healthcare. Mention specific aspects of their work culture or initiatives that resonate with you, including their commitment to patient care and professional development opportunities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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