Initial Posting Date:
04/15/2025Application Deadline:
04/27/2025Agency:
Department of CorrectionsSalary Range:
$4,537 - $6,048Position Type:
EmployeePosition Title:
Office Manager 1, Health Services (Pendleton) Job Rotation for ODOC, BOPPPS or OCE employees onlyJob Description:
Eastern Oregon Correctional Institution – Pendleton, Oregon
Oregon Department of Corrections
This position is a job rotation anticipated to last 12 months, though may be decreased due to business need. This rotation available for current regular status employees of the Oregon Department of Corrections, Oregon Corrections Enterprises, or Oregon Board of Parole, Probation, and Post-Prison Supervision with their current manger's approval.
About the Job – Your Role
As an Office Manager, you will supervise the office support personal, including Health Information staff, and participates in the administrative and business support activities of the Medical Service Department within an institution. In this position you will also assist the Medical Service Manager in compiling and preparing reports and documents. Develops and maintains an efficient record keeping and filing system of confidential and non-confidential material for the administrative office of the institution Medical Services department. You will coordinate workflow by analyzing, developing, revising, and reviewing clerical functions and procedures. You will also train and assist staff in performing a variety of supportive duties. You will also assist your manager by researching data which includes billing codes and providing statistical reports needed for review and program evaluation.
You will analyze, evaluate, and interpret division rules, policies and procedure statements, institution rules and regulations, departmental policies, and procedures, including Department of Corrections rule regarding confidentiality of medical records, and develops and maintains office procedures. You will prepare and present agenda items at medical staff meetings. You will also recruit, interview, select, and orient, in conjunction with the Medical Services Manager, office support personnel, including Medical Records Technicians, to assist and facilitate health care delivery. You will supervise office support personnel, so work is performed consistently with assignments. You will assist in facilitating the interpretation of provider orders with licensed health care staff. You will facilitate the coordination of security staff’s needs for the purpose of transportation and security supervision. You will be familiar with CPT (Current Procedural Terminology) and ICD-10 (International Classification of Disease).
You will receive and place telephone calls on a multi-line system, assuring pertinent information is transferred immediately and efficiently to appropriate staff. Prepare and maintain records, financial, statistical, inventory, and assuring distribution to appropriate parties. You will oversee the payroll process of all staff within Medical Services. Schedule subordinate employees for all required training and assist in facilitating continuing professional education requirements.
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Minimum Qualifications
Three years of administrative support experience. Two years of which must be at a full-performance level and include monitoring or auditing a program or operation, preparing narrative and statistical reports, establishing, and maintaining procedures, and the evaluation of projects, processes, and operations. One of the two years must include lead work responsibility over office support staff (i.e., assigning and reviewing work of others).
Requested Skills
Experience with confidentiality protocols and the ability to maintain strict confidentiality in all matters
Ability to manage multiple high-priority tasks with a heavy workload and competing deadlines and ensure timely completions
Ability to compose and formulate high level correspondence, reports and other written documents
Strong written and verbal communication skills
Advanced in Microsoft Word, Excel, and computerized information database experience (ex. DOC400)
Interpret and apply statutes, rules, regulations, policies, procedures, and guidelines
Front/back medical office work experience
Knowledge of medical terminology and coding
Coordinating duties
ICD-9/10 and CPT coding
Experience maintaining supervisors' calendars, including accepting/declining and scheduling meetings and travel arrangements
Knowledge working with budget activities and reports
Recruiting and managing interviews
Knowledge of payroll process
Collect, analyze, and report data
Application Information
In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Applicants must meet the minimum qualifications on or before the job posting close date.
The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submittal. These questions are necessary to complete the application process.
Please monitor both your email and Workday account for updates regarding this recruitment.
As part of our selection process, we may require additional assessment stages, such as written exercises, to further evaluate candidates’ qualifications. Meaningful participation in these exercises is required for all applicants moving forward in the process. Failure to complete the required exercise(s) within the specified timeframe will result in disqualification from consideration. All candidates who successfully complete these screening stages and meet the necessary requirements will advance to the next stage in the selection process.
Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline.
Working Conditions
This position is located at the Eastern Oregon Correctional Institution and works with adults in custody (AIC). The AICs have the potential for becoming angry, hostile, abusive, and aggressive increasing the risk to employees for physical injury, death, and/or being taken hostage. You will work as a member of an office team where conversations and paperwork of a sensitive nature are generated and will be required to keep this information confidential.
About the Department
The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives.
The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation.
The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices.
Benefits
The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%.
The State of Oregon provides a generous benefit package, which includes:
Vacation, sick leave, and 11 paid holidays
21 days paid military leave for national guard and reserve components
Optional short and long-term disability
Term life insurance
Flexible spending accounts for health and childcare
About the Process – What to Expect
After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills.
Top candidates will be referred to the hiring manager.
The hiring manager will review your application and schedule interviews.
Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews.
Final candidates will have a background check, PREA check, and reference checks.
A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay.
A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team!
Requirements for Employment
The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information.
Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights.
The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA.
Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility. Please note – if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. You will have up until 24 hours after the posted application deadline to submit the appropriate documentation.
Questions
If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number.
Recruiter: Kelli Ketchum, Kelli.L.Ketchum@doc.oregon.gov
Reference Number: Req-178873
Workday will timeout after 15 minutes of inactivity. You may lose progress on your application.
Workday performs weekly maintenance Friday evenings, and the system may be down for several hours.
ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice.
This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.
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