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Associate, Process Improvement

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Hi, we're Oscar. We're hiring an Associate, Process Improvement to join our Provider Data team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Associate, Process Improvement, reviews provider data-related issues and scales solutions through impact analysis. This role requires collaboration with business and technical stakeholders to represent departmental needs in company-wide strategic initiatives and problem-solving. Key responsibilities include understanding business requirements, building and managing project plans, documenting decisions, and developing risk mitigation and change management strategies.

You will report to the Senior Manager, Project Management.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $93,600 - $122,850 per year. The base pay for this role in all other locations is: $84,240 - $110,565 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

Leads end-to-end management of cross-functional projects related to provider data issues, including issue analysis, stakeholder engagement, coordination of cross-functional relationships to drive collaboration, and participation in testing to ensure accurate and effective solutions
Collaborates with internal and external stakeholder groups to develop proactive solution plans for data issues, including communication strategies and program initiatives for successful change management and risk mitigation
Identifies trends in provider data issues and scale solutions by leveraging various analytics to assess the overall impact
Compliance with all applicable laws and regulations
Other duties as assigned

Qualifications

A bachelor’s degree or 3+ years commensurate experience
3+ years of work experience in operations, health insurance, data analysis, and/or consulting
2+ years of experience using SQL and Excel
2+ years of experience with end to end project management
2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
2+ years of experience with process improvement methodologies such as Lean, Six Sigma

Bonus Points

Bachelor’s degree in Engineering, Business Administration, or other related field
Lean Six Sigma Green Belt certification or higher

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

Oscar Health Glassdoor Company Review

3.2

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CEO of Oscar Health

Mark Bertolini

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Average salary estimate

$103545 / YEARLY (est.)

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$84240K

$122850K

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What You Should Know About Associate, Process Improvement, Oscar Health

Hey there! At Oscar, we're looking for an enthusiastic Associate, Process Improvement to join our friendly Provider Data team. Since our inception in 2012, Oscar has been reshaping the health insurance landscape with a tech-first approach and a personal touch. As an Associate in this role, you will dive into the world of provider data-related issues, analyzing impacts, and crafting scalable solutions that make a real difference. Collaboration is key here; you’ll be working closely with both business and technical stakeholders to ensure our strategic initiatives meet everyone's needs. You can expect to manage project plans, document crucial decisions, and develop strategies for risk mitigation. Reporting to our Senior Manager of Project Management, this role is set in our vibrant blended work culture, where you can work remotely or come into our offices in New York City, Tempe, or Los Angeles, depending on your preferences. If you live in one of the eligible states, you can enjoy the flexibility of working from home while still connecting with your teammates. We value your skills and insights immensely, offering competitive pay and benefits, including unlimited vacation! Ready to join us on our mission to enhance health care? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Associate, Process Improvement Role at Oscar Health

What are the responsibilities of an Associate, Process Improvement at Oscar?

The Associate, Process Improvement at Oscar is responsible for leading cross-functional projects related to provider data issues. This entails issue analysis, stakeholder engagement, and coordination of relationships to facilitate effective solutions. The role also includes identifying trends in provider data issues and developing proactive solution plans.