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Inside Sales Rep - SLED SMB - job 2 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

As a SLED Inside Territory Sales Rep, we are seeking a sales professional to manage and drive sales in a set of  accounts that you will work in conjunction with the overall Territory SLED account plan. You will play a key role in expanding the customer base as well as creating new campaigns in order to drive revenue within the accounts. You will be expected to achieve sales quota on a monthly and quarterly basis by building strategic campaigns & utilizing the Palo Alto Networks Next Generation Security Platform. 

Your Impact

  • Grow sales in the SLED market
  • Build and maintain a constant/future revenue pipeline
  • Present regular/accurate forecasting for review
  • Hunt for and sell to new clients by identifying cross-selling and up-selling opportunities
  • Independently run sales campaigns, product demos, and POCs
  • Analyze need, present value, negotiate and close deals with IT influencers and senior decision makers within a territory
  • Build, maintain, and execute Account plans and strategies
  • Establish and maintain effective relationships with channel partners
  • Team and collaborate effectively with other Inside Territory Sales Specialists
  • Build relationships with channel and integration partners
  • Keep up to date knowledge of the industry as well as the competitive position of the company

Qualifications

Your Experience 

  • Preferred candidates with 3+ years sales experience in the IT industry - awareness of Cybersecurity and SASE technology is preferred
  • Proven track record of exceeding sales quotas and targets
  • Able to exercise judgment within defined procedures and practices to determine appropriate action
  • Demonstrated ability to work well in a highly interactive environment
  • Achievement-oriented and passionate about their work
  • Interacts effectively with others
  • Demonstrates a professional phone manner and conduct
  • Maintains focus on daily schedule and objectives and effectively set priorities

Additional Information

The Team

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work hand-in-hand with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing sales person – you’re just looking for something more substantial and challenging as your next step.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $124000/YR - $170500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Average salary estimate

$147250 / YEARLY (est.)
min
max
$124000K
$170500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Rep - SLED SMB, Palo Alto Networks

As an Inside Sales Rep for the SLED SMB market at Palo Alto Networks, you'll embark on an exciting journey where your sales skills will play a crucial role in expanding our customer base within state and local government and education sectors. This isn't just about meeting quotas; it's about driving meaningful change in the cybersecurity landscape. In this position, you'll have the opportunity to manage specific accounts while working closely with our overall territory account plan. We value innovation and collaboration, and your ideas will be instrumental in crafting strategic campaigns that resonate with IT influencers and senior decision-makers. You'll independently lead sales campaigns, conduct product demos, and analyze client needs to present tailored solutions. Building lasting relationships with channel partners and collaborating effectively with other inside sales specialists will be key to your daily activities. We're looking for someone with at least 3 years of sales experience in the IT industry, ideally with insights into cybersecurity or SASE technology. Your proven track record of surpassing targets and engaging with clients will set you apart as a passionate, achievement-oriented team member. Join us to not only grow in your sales career but also contribute to our mission of protecting the digital life of our customers every day. At Palo Alto Networks, we celebrate diversity and believe that everyone's unique ideas can lead to incredible breakthroughs in cybersecurity.

Frequently Asked Questions (FAQs) for Inside Sales Rep - SLED SMB Role at Palo Alto Networks
What are the main responsibilities of an Inside Sales Rep at Palo Alto Networks?

As an Inside Sales Rep at Palo Alto Networks, you will manage sales in specific state and local government and education accounts. Your responsibilities will include building strategic sales campaigns, maintaining a revenue pipeline, conducting product demos, and nurturing relationships with key decision-makers and channel partners to drive revenue growth.

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What qualifications are required for the Inside Sales Rep position at Palo Alto Networks?

To be considered for the Inside Sales Rep role at Palo Alto Networks, you should have a minimum of 3 years of sales experience in the IT industry, with a focus on cybersecurity. A proven track record of exceeding sales targets, strong communication skills, and the ability to build relationships within a collaborative environment are essential for success.

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What kind of training and support does Palo Alto Networks provide to Inside Sales Representatives?

Palo Alto Networks offers comprehensive training and personal development opportunities for Inside Sales Representatives. This includes access to unmatched sales systems and tools, updated research libraries, and mentorship from experienced team members, ensuring you have all the resources you need to excel in your role.

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How does Palo Alto Networks support the wellbeing of its Inside Sales Rep employees?

Palo Alto Networks is committed to the personal wellbeing of its Inside Sales Reps. The company provides a FLEXBenefits wellbeing spending account, mental health resources, and various learning opportunities, all tailored to help employees maintain a healthy work-life balance and support their individual needs.

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What can an Inside Sales Rep expect in terms of career progression at Palo Alto Networks?

An Inside Sales Rep at Palo Alto Networks can expect significant opportunities for career progression, with pathways to advance into senior sales positions or specialized roles within the cybersecurity industry. The company encourages ongoing learning and development, fostering a culture where hard work and innovation are recognized and rewarded.

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Common Interview Questions for Inside Sales Rep - SLED SMB
How do you approach building new sales relationships as an Inside Sales Rep?

In building new sales relationships, I focus on understanding the customer's unique needs and challenges. I initiate conversations by asking insightful questions and fostering trust through consistent, open communication. This helps me position Palo Alto Networks' solutions effectively and establish long-term partnerships.

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What strategies do you use to achieve your sales quotas?

To achieve sales quotas, I implement strategic planning, which involves assessing potential leads, setting clear goals, and frequently reviewing my pipeline. I also leverage data analytics to identify fruitful opportunities and adjust my approach as necessary, ensuring I'm always on track to meet or exceed targets.

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Can you describe a time you successfully closed a deal with a challenging customer?

I once dealt with a skeptical customer regarding our cybersecurity solutions. By deeply understanding their concerns and providing detailed ROI analyses, I was able to demonstrate value and build rapport, ultimately leading to a successful closing of the deal. This experience reinforced the importance of patience and persistence.

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How do you maintain your knowledge of industry trends and competitor positioning?

I prioritize continuous learning by regularly engaging with industry publications, participating in webinars, and networking with colleagues. This allows me to stay informed about emerging trends and competitor strategies, which I utilize to tailor my sales approach and offer relevant solutions to clients.

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What role does teamwork play in your sales process?

Teamwork is crucial in my sales process as it enhances collaboration and improves overall effectiveness. I regularly engage with my colleagues and channel partners to share insights, strategies, and successes, ensuring we leverage our collective expertise to provide the best solutions to clients.

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How do you prioritize your daily tasks as an Inside Sales Rep?

I prioritize my daily tasks using a combination of urgency and strategic value. I assess my leads' potential impact on my sales goals and tackle the highest priority items first, while also allocating time for prospecting new opportunities and following up with existing clients.

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What techniques do you apply when conducting product demos?

During product demos, I focus on aligning the features of our cybersecurity solutions with the specific needs of the client. Clear storytelling and real-life use cases are key techniques I employ to demonstrate not just the functionality but also the transformative impact our solutions can have on their operations.

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How do you handle objections from potential clients?

When handling objections, I listen actively to understand the customer's concerns fully. I then address their objections with tailored responses, providing relevant data and case studies to alleviate their worries while building trust through transparent communication.

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Can you explain how you identify upselling and cross-selling opportunities?

Identifying upselling and cross-selling opportunities involves keen observation of client interactions and recognizing patterns in their needs. I analyze existing engagements while asking probing questions during conversations to uncover potential areas for additional solutions that can enhance their current setup.

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What excites you most about working for Palo Alto Networks as an Inside Sales Rep?

I am particularly excited about the opportunity to contribute to Palo Alto Networks’ mission of pioneering cybersecurity. The collaborative culture and commitment to personal growth resonate with my professional values, allowing me to thrive while making a meaningful impact in the industry.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
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Dental Insurance
Life insurance
Health Savings Account (HSA)

Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
April 15, 2025

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