French Speaking Customer Service for Fashion & Apparel Department
Patrique Mercier Recruitment FR is thrilled to introduce a captivating opportunity for a French Speaking Customer Service Representative within the Fashion & Apparel Department. This position is ideal for those who are passionate about fashion and committed to providing exceptional support to customers.
Responsibilities
- Provide outstanding customer service to French-speaking clients through various channels, including phone, email, and chat.
- Assist customers with inquiries regarding fashion products, orders, and exchanges.
- Guide customers with styling advice, product recommendations, and inventory questions.
- Handle customer complaints and provide resolutions in a timely and professional manner.
- Maintain a thorough understanding of the brand and its offerings to effectively assist customers.
- Document customer interactions accurately and contribute to service improvement initiatives.
- Collaborate with sales and logistics teams to ensure customer satisfaction throughout the buying process.
- Fluency in French and English, both written and spoken.
- Experience in customer service, preferably in the fashion or retail industry.
- Strong communication skills and a customer-oriented attitude.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A passion for fashion and an understanding of current market trends.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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