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Portuguese Speaking Customer Support for Online Marketplace Platform Department image - Rise Careers
Job details

Portuguese Speaking Customer Support for Online Marketplace Platform Department

Patrique Mercier Recruitment is thrilled to offer a great opportunity for a Portuguese Speaking Customer Support representative to join our Online Marketplace Platform Department. In this dynamic role, you will assist customers in navigating our marketplace, addressing queries, and ensuring a seamless shopping experience. If you are passionate about customer service and fluent in Portuguese, we invite you to apply and become a part of our dedicated team!


Responsibilities

  • Provide exceptional customer support via phone, email, and chat in Portuguese.
  • Assist users with inquiries about the online marketplace platform.
  • Resolve customer complaints and provide effective solutions in a timely manner.
  • Guide customers through processes, ensuring they have a positive experience.
  • Maintain accurate records of customer interactions for follow-up and quality assurance.
  • Collaborate with other team members to improve service delivery and customer satisfaction.
  • Fluency in Portuguese (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities and a focus on customer satisfaction.
  • A willingness to work in a fast-paced online environment.
  • Ability to work effectively as part of a team.
  • Familiarity with online marketplace platforms is a plus.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 16, 2025

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