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Head of Quality Operations

The Director of Quality Operations will lead and oversee all Quality Assurance, Quality Control, Documentation and Microbiology operations for the New Jersey GMP manufacturing sites. This individual will ensure compliance with cGMP regulations, GLP, and global regulatory requirements while ensuring that manufacturing processes meet the highest quality standards. The Director will implement and maintain robust quality systems, lead continuous improvement initiatives, and ensure that all products and processes adhere to regulatory standards and industry best practices.

Location: On-Site, New Jersey

Essential Duties & Responsibilities:

  • Formulate, implement, and maintain quality policies, procedures, and systems to ensure compliance with cGMP, GLP, and other global regulatory standards in a GMP manufacturing environment.
  • Establish and maintain an overall Quality Management System (QMS) across the manufacturing sites to ensure that all activities are compliant with internal and external regulatory requirements.
  • Oversee and direct all QA, QC, and Microbiology activities, including product testing, release, and disposition, ensuring products meet all regulatory and quality standards.
  • Supervise and manage the Quality Control laboratory and microbiological testing functions to ensure the highest standards of product testing and batch release.
  • Lead and manage preparations for regulatory inspections (FDA, EMA, etc.), ensuring all documentation and processes are inspection-ready.
  • Oversee the execution of internal and external audits, including GMP audits, vendor audits, and inspections by regulatory agencies, ensuring timely and thorough responses to audit findings.
  • Collaborate with technical operations teams to drive continuous improvement initiatives aimed at enhancing product quality, operational efficiency, and compliance.
  • Identify, investigate, and resolve any quality-related issues or deviations, ensuring corrective and preventive actions (CAPA) are implemented and tracked.
  • Lead and develop a high-performing quality team across both sites, including hiring, training, and retaining staff (including contractors). Provide mentorship and development opportunities to Quality team members to foster career growth and maintain an effective and capable team.
  • Oversee the development and management of quality-related training programs, ensuring that all personnel receive adequate training to perform their roles in compliance with cGMP and safety regulations.
  • Manage document control systems, ensuring that all documents are accurate, up to date, and compliant with regulatory requirements.
  • Establish and maintain systems for vendor qualification, including auditing and ensuring that vendors comply with GXP requirements.
  • Work closely with procurement and supply chain teams to ensure suppliers meet required quality standards and regulatory guidelines.
  • Lead risk assessments, ensuring the identification, evaluation, and mitigation of risks to product quality and regulatory compliance.
  • Provide regular updates and reports to senior management regarding quality system performance, regulatory inspections, deviations, CAPA, and overall manufacturing quality status.
  • Develop and implement long-term strategies for improving quality systems, ensuring alignment with company goals and regulatory expectations.
  • Ensure that the quality strategy supports manufacturing scale-up, process changes, and new product introductions, with a focus on maintaining compliance and operational excellence.

Experience/Qualifications:

  • Bachelor’s degree in a scientific discipline is essential. A Master’s degree or higher is a plus.
  • Minimum of 15 years of experience in the pharmaceutical or biotechnology industry, with at least 5-10 years in a quality assurance or manufacturing quality leadership role.
  • Experience in Large Molecules and Biologics is essential.
  • Extensive experience in GMP manufacturing environments, with deep knowledge of pharmaceutical regulations and regulatory inspections.
  • Proven success in leading pre-approval inspections and managing interactions with regulatory agencies.
  • Strong background in managing QA, QC, and Microbiology teams and operations across multiple sites.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Head of Quality Operations, Pharma Universe

Are you ready to take on a pivotal role at the forefront of quality assurance in the pharmaceutical industry? As the Head of Quality Operations at our dynamic company based in New Jersey, you'll be instrumental in overseeing all Quality Assurance, Quality Control, Documentation, and Microbiology operations for our GMP manufacturing sites. Your expertise will guide our adherence to cGMP regulations, GLP standards, and other global requirements, ensuring that every manufacturing process meets the highest quality benchmarks. You'll spearhead the implementation of robust quality systems and drive continuous improvement initiatives, ensuring that our products and processes are not only compliant but also industry-leading. Managing a high-performing team of quality professionals, you'll inspire excellence and innovation while preparing for inspections from regulatory bodies like the FDA and EMA. If you're passionate about leading quality operations in the pharmaceutical or biotechnology sectors and have a strong track record in GMP environments, we want to hear from you! Join us in our mission to deliver top-notch products and maintain the highest standards of quality in everything we do. This is your chance to make a significant impact in a collaborative environment while spearheading essential quality initiatives.

Frequently Asked Questions (FAQs) for Head of Quality Operations Role at Pharma Universe
What are the responsibilities of the Head of Quality Operations at our company?

The Head of Quality Operations is responsible for formulating and maintaining quality policies and systems compliant with cGMP and GLP standards, overseeing Quality Assurance, Quality Control, and Microbiology operations across manufacturing sites. This includes ensuring timely product testing, managing regulatory inspections, and leading continuous improvement initiatives. The role demands collaboration with technical teams to enhance quality and operational efficiency.

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What qualifications are required to apply for the Head of Quality Operations?

To apply for the Head of Quality Operations position, a Bachelor’s degree in a scientific discipline is essential, with a Master’s degree being advantageous. Candidates should have a minimum of 15 years of experience in the pharmaceutical or biotechnology industry, specifically 5-10 years in quality assurance or manufacturing quality leadership roles, particularly in GMP environments and large molecules.

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How does the Head of Quality Operations contribute to regulatory compliance?

The Head of Quality Operations plays a crucial role in ensuring regulatory compliance by overseeing all quality systems to meet cGMP and GLP standards. They lead preparations for inspections, manage responses to audit findings, and ensure that the quality-related training programs adequately equip team members to follow safety regulations and maintain operational excellence.

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What type of team leadership is expected from the Head of Quality Operations?

As the Head of Quality Operations, you are expected to lead and develop a high-performing quality team across multiple sites. This involves hiring skilled professionals, providing mentorship, and facilitating career growth opportunities, all while fostering a culture of excellence and accountability within the team.

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What strategies does the Head of Quality Operations employ to improve quality systems?

The Head of Quality Operations develops and implements long-term strategies that align quality systems with company goals and regulatory expectations. This includes identifying risks, conducting risk assessments, managing deviations, and ensuring that the quality strategy supports manufacturing scale-ups and new product introductions.

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Common Interview Questions for Head of Quality Operations
What is your experience in managing Quality Assurance and Quality Control teams?

When answering this question, share specific examples of your past roles where you led QA and QC teams. Highlight your approach to team development, how you managed operational challenges, and the successful improvements or initiatives you implemented.

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Can you discuss your familiarity with cGMP and GLP regulations?

Provide insights into your understanding of cGMP and GLP regulations, perhaps by sharing instances where you ensured compliance in previous roles. Discuss experiences with regulatory inspections and how you prepared teams for audits.

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What continuous improvement initiatives have you led in the past?

In your response, pinpoint specific continuous improvement projects you've spearheaded. Discuss methodologies you used, results achieved, and how these initiatives contributed to operational efficiencies or quality enhancements.

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How do you handle quality-related issues when they arise?

Discuss your systematic approach to identifying, investigating, and resolving quality issues. Share examples of how you've implemented corrective and preventive actions (CAPA) to mitigate risks and prevent future occurrences.

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Describe your experience with regulatory bodies like the FDA or EMA.

In your answer, elaborate on specific experiences with regulatory inspections, including successful outcomes of pre-approval inspections and how your interactions with these agencies have benefited your previous teams and processes.

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What do you believe is essential in developing a Quality Management System (QMS)?

Discuss the critical elements of a successful QMS, such as documentation, training, monitoring, and compliance checks. Highlight how your strategic vision can enhance adherence and efficiency within the QMS.

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How do you ensure your team stays updated on regulatory changes?

Explain your strategies for keeping your team informed about ongoing regulatory changes, such as regular training sessions, workshops, or using industry resources. Provide examples of how you've successfully integrated these updates into daily operations.

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What role does risk assessment play in your quality operations strategy?

Talk about your understanding of risk assessment processes within quality operations, detailing how you identify, evaluate, and mitigate risks that could impact product quality or operational compliance, thus ensuring robust quality protection.

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How do you approach vendor qualification and audits?

Outline your experience with vendor qualification processes, including criteria for selection and evaluation. Discuss your approach to conducting audits and ensuring that vendors comply with required GXP standards.

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What strategies would you implement for quality-related training programs?

Discuss your vision for developing quality-related training programs, including how you'd assess training needs, structure the curriculum, and implement ongoing evaluation methods to ensure all personnel remain competent in their roles.

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DATE POSTED
April 6, 2025

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