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Area Facility Maintenance Technician - job 1 of 2

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

Are you a jack of all trades? Do you enjoy working at multiple facilities across a large area? Do you have flexibility to travel to different areas weekly? This is the position for you!

  • Inspect multiple facilities following a comprehensive facility maintenance assessments; perform preventative maintenance repairs
  • Complete maintenance work orders; perform minor electrical, carpentry, and plumbing services
  • Collaborate with general managers to review and resolve open maintenance issues
  • Maintain communication with dispatch; report steps taken for work order resolution
  • Respond to corporate project requests and surveys; resolve issues and report findings to supervisors
  • Communicate with multiple teams and management on a weekly or monthly basis to ensure compliance and consistency regarding maintenance projects
  • Advise managers of maintenance concerns and ensure creation of work order requests
  • Utilize various computer systems to track and report maintenance requests
  • Participate in company sponsored safety training classes
  • Maintain technical and product knowledge on all equipment within the technician’s area of responsibility
  • Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures

Qualifications

  • High school diploma or equivalent certificate required
  • Valid state driver’s license required
  • Minimum five years’ preventive maintenance experience required
  • Trade or vocational school preferred
  • Prior experience with electrical, plumbing, and HVAC systems
  • Basic understanding of construction practices
  • Intermediate mathematical skills
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to collaborate and work both on a team or independently with minimal supervision
  • Strong attention to detail
  • Climb ladders
  • Lift up to 50 pounds
  • Work with electric and fuel systems
  • Exposure to inclement weather
  • Ability to bend, stoop, twist, crawl
  • Travel required up to 85%; varies by region

Additional Information

  • Weekly pay
  • Medical, dental, vision, life
  • 401K match
  • Tuition Assistance
  • Adoption Assistance
  • PTO
  • Fuel Discount
Pilot Company Glassdoor Company Review
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CEO of Pilot Company
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Adam Wright
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Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Area Facility Maintenance Technician, Pilot Company

Join Pilot Company as an Area Facility Maintenance Technician and become part of an industry leader in travel center operations! With over 30,000 team members, we pride ourselves on providing exceptional service across our extensive network of retail and fueling locations. As an Area Facility Maintenance Technician, you'll showcase your diverse skills by inspecting multiple facilities throughout the beautiful state of Arizona. If you enjoy tackling various challenges each day, this role is perfect for you! Your day-to-day responsibilities will include performing preventative maintenance, completing work orders, and collaborating with management to ensure everything runs smoothly. Communication is key; you'll work closely with general managers and dispatch to resolve maintenance concerns and keep operations compliant and efficient. Whether it's minor repairs like electrical and plumbing services or routine inspections, your contributions will directly impact the satisfaction of our guests and team members. Additionally, you'll participate in safety training and stay updated on equipment knowledge, all while experiencing the dynamic environment that makes Pilot Company a fantastic place to work. If you have at least five years of preventive maintenance experience, a valid driver's license, and a passion for problem-solving, we want to hear from you! With a generous benefits package, including weekly pay, health insurance, and even fuel discounts, join us as we continue to fuel North America and drive progress together!

Frequently Asked Questions (FAQs) for Area Facility Maintenance Technician Role at Pilot Company
What are the primary responsibilities of an Area Facility Maintenance Technician at Pilot Company?

As an Area Facility Maintenance Technician at Pilot Company, your key responsibilities will include inspecting multiple facilities, performing preventative maintenance repairs, completing maintenance work orders, and collaborating with general managers to address open maintenance issues. You'll also maintain communication with dispatch, respond to corporate project requests, and ensure compliance with the company’s maintenance standards.

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What qualifications are needed to become an Area Facility Maintenance Technician at Pilot Company?

To qualify for the Area Facility Maintenance Technician position at Pilot Company, you need a high school diploma or equivalent. Furthermore, a minimum of five years’ experience in preventive maintenance is required, along with familiarity in electrical, plumbing, and HVAC systems. A trade or vocational school background is preferred, and strong analytical and communication skills are essential for success in this role.

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How often will an Area Facility Maintenance Technician travel for work at Pilot Company?

An Area Facility Maintenance Technician at Pilot Company can expect to travel up to 85% of the time. This travel will vary by region as you move between different facilities to complete inspections, perform maintenance tasks, and assist with compliance efforts across the vast network of locations.

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What type of training will an Area Facility Maintenance Technician receive at Pilot Company?

Pilot Company offers comprehensive training programs for Area Facility Maintenance Technicians, including safety training classes and opportunities to develop technical and product knowledge concerning all relevant equipment. This ongoing training ensures that you remain well-equipped to solve any maintenance challenges you face.

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What benefits can an Area Facility Maintenance Technician expect at Pilot Company?

As an Area Facility Maintenance Technician at Pilot Company, you will enjoy a competitive benefits package that includes weekly pay, medical, dental, and vision insurance, a 401K match, tuition assistance, adoption assistance, paid time off, and even fuel discounts. These benefits reflect Pilot Company’s commitment to supporting their team members.

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Common Interview Questions for Area Facility Maintenance Technician
Can you describe your experience with preventative maintenance?

When answering this question, highlight specific examples from your past roles where you successfully conducted preventative maintenance. Discuss the types of systems you worked on and any tools or technologies you used to track maintenance schedules or repairs.

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How do you prioritize multiple maintenance requests?

A strong response would outline your approach to assessing urgency and potential impact on operations. Mention how you communicate with management and teams to determine which requests to tackle first based on safety issues, guest experience, and facility requirements.

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How do you ensure compliance with safety regulations in your work?

Discuss your familiarity with safety standards and protocols. Provide examples of how you have implemented these in previous roles, including any safety training you've taken and how you keep abreast of changing regulations in the industry.

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What tools are you proficient with for facility maintenance?

Mention the specific tools and technologies you are comfortable using, such as electrical testers, plumbing tools, and maintenance software. Highlight any relevant certifications that affirm your competency with these tools.

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How do you handle working independently versus as part of a team?

Express your adaptability, giving examples from past experiences where you've successfully worked both independently and collaboratively. Discuss how each approach has its benefits and how you balance responsibilities depending on the task at hand.

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Can you discuss a time you resolved a challenging maintenance issue?

Provide a narrative of a specific situation where you identified a complex problem, the steps you took to resolve it, and the outcome. Emphasize your analytical skills and any innovative solutions you employed.

Join Rise to see the full answer
What is your knowledge about HVAC systems and their maintenance?

Share your technical background with HVAC systems, including any courses or hands-on experience you've had. Explain the common issues you can troubleshoot and the preventative measures you believe are critical in HVAC maintenance.

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How do you maintain communication with your team and management during maintenance projects?

Talk about various communication tools you've used in past positions to keep everyone informed. Emphasize the importance of regular updates and standardized reporting methods to ensure clarity and prevent misunderstandings.

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What safety protocols do you follow when performing facility maintenance?

Indicate your understanding of the importance of safety in maintenance work. Outline the steps you take, such as wearing protective gear, following lock-out/tag-out procedures, and conducting risk assessments before starting any job.

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Why do you want to work as an Area Facility Maintenance Technician at Pilot Company?

Share your passion for the role and alignment with Pilot Company’s values. Discuss what you find appealing about the company, its culture, and how your skills make you an ideal fit for this position.

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Friends Outside of Work
Passion for Exploration
Customer-Centric
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Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
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Pet Friendly
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Dental Insurance
Life insurance
Health Savings Account (HSA)

We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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Full-time, on-site
DATE POSTED
April 15, 2025

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