Orthodontic Assistant

As an Orthodontic Assistant at Preferred Search Group's partner practice, your primary role will involve assisting the orthodontist with patient care, preparing treatment rooms, and taking radiographs and impressions. You'll also manage patient records and schedules while ensuring a welcoming atmosphere, making this role essential for the smooth operation of the clinic.

Candidates for the Orthodontic Assistant role at Preferred Search Group should ideally have previous assisting experience in an orthodontic or dental practice, or hold an EFDA certification. Familiarity with dental software such as Eaglesoft or Epic is preferred, alongside a strong understanding of medical terminology and dental techniques.

The work schedule for the Orthodontic Assistant at the Kansas City practice is Monday through Thursday from 8 AM to 5 PM. The role includes rotating half-days on Fridays, providing a convenient work-life balance for busy professionals.

Orthodontic Assistants at Preferred Search Group enjoy a range of benefits. These include health insurance, free orthodontic treatment for employees and their families, paid time off, and a 401K plan with matching contributions, making this position an attractive opportunity within the industry.

The pay for the Orthodontic Assistant role at Preferred Search Group varies from $22 to $30 per hour, depending on experience and qualifications. This competitive pay reflects the appreciation for skilled professionals in the orthodontic field.

In answering this question, be specific about your past roles in orthodontic or dental settings. Highlight any relevant certifications, particularly your EFDA if applicable, and emphasize skills or tasks you're comfortable with, such as taking impressions or managing patient records.

Demonstrate your approach by discussing a specific instance where you successfully de-escalated a tense situation with a patient. Focus on your communication skills, empathy, and the steps taken to resolve their concerns.

Discuss the significance of a welcoming environment, clear communication about treatment procedures, and monitoring patient comfort as key aspects of providing excellent orthodontic care. Sharing examples from your experience can strengthen your answer.

If you have experience with specific software like Eaglesoft or Epic, mention that and describe how you've used it for scheduling appointments or managing patient records. If not, express your willingness to quickly learn new systems.

Articulate your strategy for managing time effectively by mentioning specific methods like creating task lists or utilizing scheduling software. Highlight your ability to adapt and shift priorities when emergencies arise.

Share your passion for orthodontics, the role of patient interaction in your career, and how the values of the practice resonate with your own. Mention any positive experiences you have heard about the team or the environment from others.

Discuss your understanding of HIPAA regulations and your commitment to maintaining patient confidentiality. Provide examples of practices you followed in the past to ensure compliance.

Highlight your experience with children, discussing techniques such as using calming language, providing comfort items, and engaging them through explanation of what to expect during procedures, creating a reassuring atmosphere.

Emphasize that you would remain calm and confident, assuring the patient that you'll find the answer or refer them to the appropriate person in the clinic. This shows that you prioritize patient care while upholding a team approach.

Share a specific instance where you identified a inefficiency in a task or process. Describe the steps you took to improve it and the positive outcome, showcasing your initiative and problem-solving skills.