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Machine Wear Parts Inspector

Overview

Quinn Company, your local Caterpillar store, is hiring a Machine Wear Parts Inspector. 

 

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

 

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.

 

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

 

The Machine Wear Parts Inspector will drive profitable growth by increasing our customer touchpoints and customer experience through the excecution of wear part inspections, utilitzing Caterpillar's Wear Management System to record performance and recommended replacement intervals.

 

This position can work from Riverside or City of Industry, California.

Wages

Starting wage for the Machine Wear Parts Inspector will depend on experience and education. $50,000 - $100,000

Responsibilities

Essential duties and responsibilities for the include the following. Other duties may be assigned

 

  • Provide and Conduct Inspections and Evaluations of GET & Undercarriage products utilizing CTS Pro and Bucket Pro software to provide recommendations for repairs and maintenance of products that insure optimum product life and value for the customer.
  • Work with the Product Support Sales Team, Used Equipment Manager, Machine Sales Representatives and PSSRs to properly match undercarriage and G.E.T to soil/job conditions for enhanced machine performance.
  • Assist Quinn Company’s Inventory Control Manager, Branch Parts Managers, Machine Sales Representatives and PSSRs in maintaining proper inventory levels and mix to meet machine requirements and exceed sales objectives.
  • Provide updates to PSSRs, ISRs, MSRs and parts countermen as required.
  • Act as a liaison between all departments, customers and Caterpillar concerning product problems, trends, opportunities and customer acceptance.
  • Monitor and report all pertinent Undercarriage, G.E.T. market information relative to competitive activity, customer information and product performance.
  • Work with the PSSRs and ISRs with their recommendations to CVA Manager to develop and manage a comprehensive U/C and GET Fleet Management Program.

Qualifications

  • Candidate must be self-motivated, knowledgeable of customer operations, have strong initiative, be approachable, tolerant and a responsible team player.
  • Has knowledge of products and services we sell, and sensitive to customer/dealer relationships.
  • High school diploma or equivalent
  • Technical or Service related experience a plus.
  • Overnight travel as necessary

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

#LI-Onsite

Average salary estimate

$75000 / YEARLY (est.)
min
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$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Machine Wear Parts Inspector, Quinn Company

Hey there! Are you ready to take on an exciting role as a Machine Wear Parts Inspector with Quinn Company? Located in Riverside, Quinn Company is thriving as a top-notch Caterpillar dealership. Founded way back in 1919, this company knows the ins and outs of construction, agricultural, and material handling equipment. As part of the Quinn team, you'll leverage Caterpillar's Wear Management System to perform wear part inspections, ensuring our customers get the best out of their machines. In this role, your keen evaluations will help drive profitability and enhance customer experiences. You'll be collaborating with various teams, from Product Support Sales to Inventory Control, ensuring everything runs smoothly and efficiently. Flexibility is key, as you can work from either Riverside or City of Industry. With a salary range between $50,000 to $100,000, your experience and education will shape your earning potential. You’ll need a high school diploma or equivalent, and while technical experience is a plus, what’s really important is your motivation and ability to thrive in a team environment. If you’re knowledgeable about the industry and eager to make a difference, we’d love to hear from you at Quinn Company, where the entrepreneurial spirit meets global resources!

Frequently Asked Questions (FAQs) for Machine Wear Parts Inspector Role at Quinn Company
What are the responsibilities of a Machine Wear Parts Inspector at Quinn Company?

As a Machine Wear Parts Inspector at Quinn Company, you'll be responsible for conducting inspections and evaluations of GET & Undercarriage products. This involves using software like CTS Pro and Bucket Pro to provide recommendations for repairs and maintenance, ensuring customers get optimal value. You'll collaborate with teams across the company, monitor product performance, and act as a liaison between departments and customers to address product-related concerns.

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What qualifications do I need to apply for the Machine Wear Parts Inspector position at Quinn Company?

To qualify for the Machine Wear Parts Inspector role at Quinn Company, candidates need to have a high school diploma or equivalent. While technical or service-related experience is beneficial, what truly matters is your self-motivation, initiative, and ability to work well in a team. Understanding customer operations and building positive relationships within the dealership are also key components of success in this role.

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What is the salary range for a Machine Wear Parts Inspector at Quinn Company?

The salary for a Machine Wear Parts Inspector at Quinn Company ranges from $50,000 to $100,000, depending on your experience and education. This compensation reflects the company’s commitment to attracting and retaining top talent in the industry, especially given Quinn Company's reputation as a leading Caterpillar dealership.

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Is travel required for the Machine Wear Parts Inspector role at Quinn Company?

Yes, as a Machine Wear Parts Inspector at Quinn Company, you may need to travel overnight occasionally. This aspect of the job allows you to engage directly with customers and assess equipment in various locations, ensuring that the solutions provided are tailored to meet their unique needs.

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What software will I use as a Machine Wear Parts Inspector at Quinn Company?

In your role as a Machine Wear Parts Inspector at Quinn Company, you'll utilize Caterpillar's Wear Management System, along with CTS Pro and Bucket Pro software. These tools help you perform wear part inspections, document performance, and recommend timely replacement intervals, ultimately enhancing customer satisfaction and equipment efficiency.

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Common Interview Questions for Machine Wear Parts Inspector
What skills make you a great fit for the Machine Wear Parts Inspector position?

To excel as a Machine Wear Parts Inspector at Quinn Company, highlight your technical knowledge of equipment, attention to detail, and strong interpersonal skills. These attributes enable you to perform thorough inspections and communicate effectively with customers and team members.

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How do you conduct wear part inspections?

When conducting wear part inspections, start by carefully evaluating the condition of GET & Undercarriage products. Use software tools to track performance data, document your findings, and provide maintenance recommendations based on equipment usage and environmental conditions.

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Can you describe a time you resolved a customer issue?

Share an example that demonstrates your problem-solving abilities and customer service skills. Discuss how you effectively communicated with the customer, identified their concerns, and proposed suitable solutions, focusing on how that experience has prepared you for the Machine Wear Parts Inspector role.

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What do you know about Caterpillar's products?

A knowledgeable response should reflect your understanding of Caterpillar's extensive range of construction and agricultural equipment, engines, and other related machinery. Discuss any specific products you've worked with, and mention your familiarity with their features and operational processes.

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How do you stay current with industry trends?

To show your dedication to the field, mention various methods you use to stay updated, such as attending industry conferences, participating in training sessions, reading relevant articles, or engaging in professional networks focused on machinery and equipment.

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Explain your experience with inventory management.

Discuss any relevant experience you have with managing inventory levels, explaining how you collaborated with team members to maintain optimal stock, align product offerings with customer demand, and exceed sales objectives, which is critical for the Machine Wear Parts Inspector position.

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What strategies do you use for effective teamwork?

Emphasize your ability to communicate openly, share ideas, and provide support to your teammates. Discuss the importance of understanding team dynamics and how you adapt your approach to align with different team members' working styles for optimal collaboration.

Join Rise to see the full answer
How do you prioritize your workload?

Share your methods for assessing tasks and determining priorities based on deadlines, urgency, and overall impact. Discuss how effective prioritization is essential in the Machine Wear Parts Inspector role to meet both internal and customer needs timely.

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How would you handle a disagreement with a colleague?

Explain your approach to handling conflicts professionally. Emphasize the importance of open communication, actively listening to the other person's perspective, and working together toward a mutually beneficial solution, which contributes positively to the teamwork required at Quinn Company.

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Why do you want to work for Quinn Company?

Highlight your admiration for Quinn Company's strong reputation, its entrepreneurial spirit, and commitment to customer satisfaction. Express how your values align with the company’s mission and culture, and your eagerness to contribute to its continued success as a leading Caterpillar dealership.

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Quinn Company is a Caterpillar dealership founded in 1919. Based in the City of Industry, the company sells, services and rents a full line of new and used construction, agricultural, and material handling equipment; diesel and natural gas engines...

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Full-time, on-site
DATE POSTED
April 15, 2025

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