Job details

Patient Care Coordinator

Get a free resume review

Who We Are

Rebis Health is a comprehensive sleep center. We take a 360-degree approach to sleep medicine.We provide the medical expertise for our patients to be diagnosed & treated all under one roof, from evaluation to testing and treatment.

Who You Are

The Patient Care Coordinator (PCC) will serve as the primary liaison for patients, ensuring an exceptional experience through efficient and empathetic coordination of care. The PCC acts as a backup to the primary front office assistant and will manage a wide range of administrative and customer service tasks to support both patients and clinical staff. This position requires excellent communication skills, attention to detail, and the ability to navigate multiple systems with a high level of accuracy.

Longmont Position:Specifically for the Longmont office opening, this individual will support our dental office clinic and staff.

What You'll Do

Serve as the primary point of contact for patient inquiries, appointment scheduling, and follow-up communications. Support patient onboarding and education, including pre-visit instructions, forms, and follow-up care plans.
Provide backup support to the front desk and other team members as needed. Serves as the acting front office associate when the primary front office assistant is out of office sick or on planned vacation.
Provide timely and compassionate responses to patients via phone, email, and patient portal. Accurately schedule and confirm appointments across multiple locations and specialties, ensuring coordination between providers and patients.
Verify insurance coverage and obtain authorizations or referrals as needed. Coordinates and track outbound referrals and diagnostic testing.
Collaborate with providers and internal departments to ensure all necessary documentation, records, and test results are available for patient visits. Proactively communicates appointment details, preparation instructions, and necessary documentation to patients. Ensure all documentation is compliant with HIPAA regulations and internal policies.
Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system. Monitor and manage task queues and communications in multiple EMRs.
Take payments and manage card-on-file contracts in accordance with clinic policies.

What You Bring

Required Qualifications:

Education: High School diploma required; GED or equivalent.

Preferred Qualifications & Competencies:

Medical Office Experience Preferred but not required.
Customer Service Experience
Maintains professionalism in the work place and fosters a respectful & diverse work environment.
Dependable & takes initiative
Works well in a team environment.

What We Offer

Locations: Longmont, Boulder, Parker, and Frisco in ColoradoType of Employment: Full TimeSchedule: Monday-Friday 8am-5pm Compensation: $18-22 hourly

#IND1

Average salary estimate

$41600 / YEARLY (est.)

min

max

$37440K

$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Coordinator, Rebis Health LLC

At Rebis Health, we take immense pride in our 360-degree approach to sleep medicine, and as a Patient Care Coordinator, you'll be at the heart of our patient experience. Serving as the primary liaison for our patients, you’ll have the important role of ensuring their journey with us is smooth and compassionate. Your responsibilities will include managing patient inquiries, scheduling appointments, and providing essential follow-up communications, ensuring every patient feels valued and informed. In our Longmont office, you'll work closely with both the dental clinic and clinical staff, acting as a vital support system. You'll also step in as a backup to the primary front office assistant, showcasing your ability to juggle various administrative tasks with finesse. With requirements like excellent communication skills, attention to detail, and familiarity with electronic systems, you’ll find that the job not only involves organization but also delivering empathetic care. By maintaining accurate patient records and effectively handling insurance verification and referrals, you're instrumental in helping our team provide top-notch medical care. We believe in nurturing a diverse and respectful workplace, and if you're dependable, proactive, and thrive in a collaborative environment, then the Patient Care Coordinator position at Rebis Health could be your perfect fit. Join us in making a difference in the lives of those we serve while honing your skills in a supportive and dynamic setting. Apply today to become part of our dedicated team!

Frequently Asked Questions (FAQs) for Patient Care Coordinator Role at Rebis Health LLC

What are the primary responsibilities of a Patient Care Coordinator at Rebis Health?

As a Patient Care Coordinator at Rebis Health, your primary responsibilities include serving as the main point of contact for patients, managing appointment scheduling, overseeing patient onboarding and education, and providing administrative support to the clinical staff. Your role will involve ensuring seamless communication, verifying insurance, coordinating referrals, and maintaining compliance with documentation regulations. Essentially, you will be pivotal in creating a positive patient experience while supporting the healthcare team.