Quality Control Associate

REEDS Jewelers is excited to post this important position to join our team.

REEDS Jewelers proudly celebrates its 79th Anniversary in 2025, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between.

Purpose of the Position:

Maintain the highest level of quality assurance to ensure merchandise meets or exceeds all purchase order requirements in a timely and efficient manner that assures the highest level of customer service exceeding customer expectations. Exemplify ability to multi-task in support of Merchandising Team.

Primary Responsibilities:

• Exemplify the REEDS’ Mission and Core Business Values.
• Schedule and process all diamond, color, and gold merchandise in a timely and efficient manner ensuring that all merchandise is ordered, meets the spec sheets standards, and meets or exceeds the QC master sample.
• Maintain QC master items and sample merchandise inventory.
• Process trade-in, breakout, and scrap merchandise from the MRE department in a timely manner.
• Responsible for merchandise inspections to ensure accuracy of merchandise that meets or exceeds the parameters of the Quality Assurance Master or in the absence of a Quality Assurance Master, the purchase order.
• Responsible for the continual reduction of non-planned merchandise.
• Follow through on the Quality Assurance Rejection Procedure not limited to but including keying, updating, and requesting RA’s for rejected merchandise.
• Responsible for inventory in locations; 843, 845, 846, 847, 848, and 851.
• Process all products through Yehuda testing, verification, and vendor notification.
• Support the Merchandising Team with return of vendor samples as needed.
• Support the Merchandising Team with data entry, clerical support and servicing store needs as needed.
• Support Distribution, Ecommerce Fulfillment and/or other Reeds’ Departments on special projects, as needed.
• Conduct business affairs in a legal and ethical manner, building a socially conscious environment.

With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application!

Position Requirements:

• High School diploma or Equivalent
• Four Year College Degree Preferred
• Two years’ experience in Retail Jewelry/Quality Control Preferred
• Computer Proficient; Microsoft Office
• Ability to prioritize and organize tasks within a fast paced work environment.
• Exceptional and proven written, verbal, negotiating and communication skills.
• GIA AJP Certification required or completion required within six months of being placed in the position.
• GIA Diamond Grading Lab required or completion required within twelve months of being placed in the position.

REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.