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Vice President of Up-Market Sales

Company Description

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.  

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide! Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.  

Job Description

The Vice President of Account Management (East) is a senior sales leadership role responsible for driving growth and customer retention through the leadership of a high-performing sales organization. Reporting to an Area Vice President of Sales, this leader will directly manage a team of Regional Vice Presidents (RVPs), each overseeing teams of individual quota-carrying Account Managers. 

The ideal candidate will bring deep expertise in pipeline management, sales forecasting, renewal strategy, and coaching high-level sales leaders. They will partner cross-functionally with Customer Success and other sales verticals to ensure a cohesive and organized approach across the East region.

This role requires significant in-field presence to support team development and strategic deal execution (travel of up to 30%).

Crucial Functions & Responsibilities 

  • Leads a high-performing team of Regional Vice Presidents (RVPs), providing regular coaching, setting clear performance expectations, and delivering actionable feedback to drive team growth and accountability. 

  • Drives pipeline management across the territory with a focus on both net-new business and renewal revenue; ensures accurate forecasting of opportunity value, win probability, and renewal likelihood through coaching of RVPS to deliver rigorous opportunity inspection and coaching to sellers. 

  • Partners with Customer Success leadership to develop and implement a cohesive renewal strategy that maximizes retention and expansion opportunities; aligns sales motions with account health indicators and customer lifecycle insights. 

  • Holds responsibility for the consistent, proactive management of team opportunity pipelines, identifying risk and acceleration points, and equipping RVPs with strategies to increase deal value and reduce cycle time. 

  • Serves as a connector and strategic partner to VPs of other sales verticals, ensuring a unified and organized go-to-market approach across the Area; shares best practices and coordinates cross-functional efforts to eliminate silos and optimize outcomes. 

  • Develops and executes sales strategies aligned to Area goals and corporate priorities, ensuring alignment between field execution and strategic direction. 

  • Models effective use of CRM and other sales technologies, reinforcing the adoption of sales processes that support data-driven decision making, pipeline hygiene, and forecast accuracy. 

  • Maintains deep expertise in education industry trends, policy shifts, funding dynamics, and competitive landscape to inform strategy and support RVPs in navigating complex sales environments. 

  • Invests time in the field, observing leader and team performance, building customer relationships, and supporting key deals to ensure market alignment and real-time coaching. 

Qualifications

For this role as an Vice President of Up-Market Sales, you must have:

  • 10+ years of progressive success in a field sales role, with consistent achievement of revenue targets and strategic growth objectives in a complex B2B environment. 

  • 5+ years of proven leadership managing high-performing sales teams with preferred experience leading leaders (e.g., RVPs), with demonstrated success in coaching for performance, setting high expectations, and managing accountability in a distributed team environment. 

  • Proven track record of strategic pipeline management, including forecasting accuracy, deal inspection, opportunity progression, and risk mitigation—especially in enterprise-level or renewal-driven sales models. 

  • Experience leading or partnering on renewal and retention strategies in collaboration with Customer Success, with a strong understanding of how customer health, usage data, and lifecycle management impact revenue predictability. 

  • Cross-functional leadership experience, effectively collaborating with peers across sales verticals, product, marketing, and customer success to drive organizational alignment and cohesive regional strategies. 

  • Exceptional CRM and sales tool fluency, with the ability to leverage data and systems for opportunity management, performance insights, and pipeline transparency. 

  • Demonstrated success navigating change, leading teams through ambiguity, and applying change management practices to maintain morale and drive adoption. 

  • Deep knowledge of K–12 education markets, buyer personas, instructional practices, assessment software, and funding sources relevant to enterprise-scale deals. 

  • Strong command of education policy and the ability to anticipate and respond to market shifts based on emerging legislation, trends, or stakeholder needs. 

  • Executive presence and superior communication skills, with the ability to influence, inspire, and communicate clearly across all levels of an organization, both internally and externally. 

  • Creative problem-solver with a bias for action, capable of operating without a playbook and generating innovative approaches in a dynamic market. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range: The base range for this position is $160,300 - $205,000 may vary by experience and location. This is not inclusive of a variable component.

Benefits for eligible employees include:

  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

 

For information about Renaissance, visit: https://www.renaissance.com/

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Average salary estimate

$182650 / YEARLY (est.)
min
max
$160300K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Vice President of Up-Market Sales, Renaissance

Are you an inspiring sales leader with a passion for education technology? Renaissance is looking for you to join our team as the Vice President of Up-Market Sales! This pivotal role is designed for a visionary who can cultivate high-performing teams while driving growth and customer retention. Based remotely but connected to our vibrant Charlotte, North Carolina office, you’ll have the unique opportunity to lead a robust team of Regional Vice Presidents (RVPs) and individual Account Managers. You'll leverage your expertise in pipeline management and sales forecasting to ensure our strategies resonate in the education sector. Collaborating with Customer Success leads, your contribution will directly shape how we retain and expand our clientele. You’ll dig deep into data, analyze market trends, and navigate complex sales environments, all while maintaining a hands-on approach in the field. As part of the Renaissance family, you’ll embody our values by fostering a culture of accountability, support, and continuous growth. We believe in the power of passionate individuals who strive to create energizing learning experiences for students. So, are you ready to make a real difference in pre-K–12 education technology? Join Renaissance, where your leadership could change the classroom experience for future learners!

Frequently Asked Questions (FAQs) for Vice President of Up-Market Sales Role at Renaissance
What are the key responsibilities of the Vice President of Up-Market Sales at Renaissance?

As the Vice President of Up-Market Sales at Renaissance, you will lead a talented team of Regional Vice Presidents, ensuring they meet their sales targets and deliver results. You'll manage pipeline strategies, focusing on both new business and renewals while fostering strong partnerships with Customer Success leadership to enhance retention. Additionally, you’ll be responsible for forecasting, overseeing opportunity management, and providing insightful coaching to your team. This role emphasizes collaboration across sales verticals to unify our go-to-market strategy.

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What qualifications are required for the Vice President of Up-Market Sales position at Renaissance?

Candidates for the Vice President of Up-Market Sales at Renaissance should possess over 10 years of progressive field sales experience, demonstrating substantial success in achieving revenue targets within B2B environments. A minimum of 5 years leading high-performing sales teams is essential, alongside a proven track record in pipeline management, strategic renewal strategies, and cross-functional leadership. A deep understanding of K-12 education markets, coupled with strong leadership skills and superior communication abilities, is highly desirable.

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How does Renaissance support professional development for the Vice President of Up-Market Sales?

At Renaissance, we believe in empowering our leaders to continuously evolve. As the Vice President of Up-Market Sales, you will have the opportunity for ongoing professional development through training programs, leadership workshops, and collaborative cross-department initiatives. This organization not only values your contributions but also invests in your growth, ensuring you stay at the forefront of industry trends and best practices.

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What is Renaissance's approach to work-life balance for the Vice President of Up-Market Sales role?

Renaissance emphasizes a healthy work-life balance for its employees, including the Vice President of Up-Market Sales. With a remote work option and flexible scheduling, we promote an environment where you can excel professionally while maintaining personal well-being. Employees benefit from generous vacation policies, parental leave, and other wellness programs designed to support both personal and professional fulfillment.

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What sales technologies will be utilized by the Vice President of Up-Market Sales at Renaissance?

Renaissance employs cutting-edge sales technologies to enhance effectiveness and efficiency. As the Vice President of Up-Market Sales, you’ll effectively navigate our CRM and sales tools, utilizing data to drive decision-making, pipeline management, and forecast accuracy. Mastery of these systems will not only streamline your team's processes but will also provide valuable insights into performance and customer interactions.

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Common Interview Questions for Vice President of Up-Market Sales
How do you approach leadership and coaching in a remote sales environment?

When leading in a remote sales environment, I prioritize clear communication and regular check-ins with my team. I strive to create an open atmosphere where individuals feel comfortable sharing their challenges and achievements. I believe in tailoring coaching strategies to fit each team member's strengths, focusing on actionable feedback to foster growth. Providing support while holding my team accountable for their goals is crucial to driving performance.

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Can you provide an example of how you've successfully managed a sales pipeline?

In my previous role, I established a structured process for pipeline management that involved regular reviews of opportunity progression and deal health. I implemented a metric-driven approach, utilizing CRM data to identify potential risks and opportunities. By coaching my team on effective deal inspection techniques and maintaining close communication with key stakeholders, we maximized our pipeline's accuracy and significantly improved our win rates.

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What strategies do you use to promote collaboration between sales and customer success teams?

Promoting collaboration between sales and customer success teams involves establishing shared goals and fostering open lines of communication. I hold joint meetings to align on customer health metrics, discuss renewal strategies, and share insights from both sides. By creating a unified approach and demonstrating how each function contributes to overall success, we ensure a seamless customer experience and drive revenue growth effectively.

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How do you stay informed about trends in the K–12 education market?

I invest time in continuous learning by attending industry conferences, participating in professional associations, and reading relevant publications. Engaging with educators and staying connected with organizations focused on educational technology also provides invaluable insights. This knowledge not only guides strategic decision-making at Renaissance but also enables me to position our solutions effectively within the rapidly changing education landscape.

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Describe a challenging sales situation you faced and how you overcame it.

One significant challenge I faced was negotiating a deal with a hesitant client on a large renewal. I took the time to understand their concerns thoroughly and involved our Customer Success team to present data demonstrating the positive impact our solution had on their outcomes. By addressing their specific pain points and showcasing tailored solutions, we turned their hesitation into a successful renewal, thus reinforcing our partnership.

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What is your experience with sales forecasting, and how do you ensure its accuracy?

Accurate sales forecasting relies on a combination of data analysis and insightful coaching. I have utilized historical sales data, market trends, and team input to create robust forecasts. By regularly reviewing and updating these forecasts as opportunities progress, I ensure we account for changes. Additionally, I encourage open discussions with my team about their pipelines, which aids in identifying gaps and refining our forecasting processes.

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How do you motivate a distributed sales team?

Motivating a distributed sales team requires a tailored approach that connects with each individual. I promote a culture of recognition and celebrate wins, no matter how small. Regular team meetings and one-on-one check-ins create an opportunity to connect, provide support, and share best practices. Offering flexible incentives and developmental opportunities also plays a key role in keeping team members engaged and dedicated.

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What skills do you believe are essential for a Vice President of Up-Market Sales?

Essential skills for a Vice President of Up-Market Sales include strong leadership and communication abilities, strategic thinking, and deep knowledge of the education market. Proficiency in pipeline management and CRM tools is critical to track performance and forecast effectively. Additionally, adaptability and a strong problem-solving mindset are crucial as the education technology landscape continuously evolves, enabling the leader to navigate challenges successfully.

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Can you explain how you handle conflicts within your team?

Handling conflicts involves addressing the issue promptly and facilitating open communication between the parties involved. I encourage team members to express their concerns while maintaining a respectful dialogue. By guiding a productive discussion aimed at finding common ground and solutions, I aim to resolve conflicts amicably and utilize the experience to promote a more cohesive team dynamic.

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What performance metrics do you prioritize as a Vice President of Up-Market Sales?

As a Vice President of Up-Market Sales, I prioritize metrics like revenue growth, deal velocity, and forecast accuracy. It’s crucial to monitor both new business acquisition and renewal rates to ensure comprehensive performance insights. Additionally, I focus on team-specific KPIs, such as individual quota attainment and pipeline health, which help identify areas for coaching and strategic improvement.

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DATE POSTED
April 10, 2025

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