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Senior Director Technical Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Director Technical Architect in San Francisco, CA

Job Duties: Serve as a Certified Salesforce Expert, that can drive conversations with Customer Enterprise Architects and Business Stakeholders armed with best practices for Force.com enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Apply deep Salesforce expertise to recommend the optimal application, sharing, integration, and mobile design patterns while contributing to solution and enterprise architecture strategies. Lead the evaluation of business and technical requirements; drive early solution consideration around gaps/risks. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure. Collaborate with Salesforce Product and Engineering to explain customer roadblocks and drive solutions based on customer requirements and product asks. Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies. Telecommuting is permitted.

Minimum Requirements: Bachelor’s degree (or its foreign degree equivalent) in Information Technology or Textile Technology, Engineering, or a related technical discipline, and five (5) years of experience in the job offered or in any occupation in related field.  

Special Skill Requirements: (1) Executive Relationship management; (2) Analysis, design, and optimization of business processes via technology and integration; (3) Object-oriented programming; (4) relational databases; (5) SQL; (6) Enterprise Architecture; (7) Customer Relationship Management (CRM) business processes; (8) Resource Management; (9) Tracking project plans; (10) managing vendor resources. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is permitted.

Salary: $273,915.00 - $343,400.00 per annum.

Certain roles may be eligible for incentive compensation, equity, and benefits. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 15-3362. Salesforce is an Equal Opportunity & Affirmative Action Employer.

#LI-DNI

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Colorado-based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Washington-based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Washington D.C based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Maryland based roles, the base salary hiring range for this position is $273,915 to $343,400.

For California-based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Hawaii-based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Illinois based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Minnesota based roles, the base salary hiring range for this position is $273,915 to $343,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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What You Should Know About Senior Director Technical Architect, Salesforce

Are you ready to take your career to the next level as a Senior Director Technical Architect at Salesforce? Based in the vibrant city of San Francisco, CA, you'll have the incredible opportunity to guide the architectural landscape of our cutting-edge solutions. At Salesforce, we believe that business, driven by technology, can create positive change, and with your expertise, we'll continue to inspire the future of business through AI, Data, and CRM. In this role, you'll leverage your deep knowledge of Salesforce and work closely with Customer Enterprise Architects and Business Stakeholders. Your mission will involve recommending best practices for application architecture, security, and performance, ensuring our solutions are robust and optimized. You'll lead teams in evaluating business requirements while mentoring diverse groups on technical delivery, all contributing to an innovative program vision. With responsibilities ranging from guiding development processes to collaborating with Product and Engineering teams, your leadership will pave the way for empowering solutions that improve the customer experience. If you're passionate about shaping the future of technology and driving success in the business landscape, Salesforce is the perfect place for you. Join us and become a Trailblazer, creating a remarkable impact not only on your career but also on the world around you.

Frequently Asked Questions (FAQs) for Senior Director Technical Architect Role at Salesforce
What responsibilities does the Senior Director Technical Architect have at Salesforce?

The Senior Director Technical Architect at Salesforce is responsible for driving conversations focused on enterprise architecture. This role includes evaluating business and technical requirements, providing guidance on application development practices, and developing architectural design documents that align with Salesforce best practices. Additionally, you’ll mentor teams and collaborate with product and engineering divisions to solve customer challenges, ensuring project direction remains aligned with strategic goals.

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What qualifications are required for the Senior Director Technical Architect position at Salesforce?

To qualify for the Senior Director Technical Architect role at Salesforce, candidates need a Bachelor’s degree in Information Technology, Engineering, or a related field. Five years of experience in similar positions is necessary, with expertise in executive relationship management, business process optimization, and various technical skills like object-oriented programming and SQL. Strong leadership and communication skills are crucial for success in this role.

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How does Salesforce support the ongoing development of a Senior Director Technical Architect?

At Salesforce, ongoing development for Senior Director Technical Architects is supported through continuous training and access to industry-leading resources. The company encourages employees to stay current with the latest technologies and best practices, and offers mentorship opportunities. Moreover, collaborative projects often allow architects to engage with cross-functional teams, fostering professional growth and innovation.

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What is the salary range for a Senior Director Technical Architect at Salesforce in San Francisco?

The salary range for the Senior Director Technical Architect role at Salesforce in San Francisco is between $273,915 and $343,400 per annum. This compensation reflects the expertise and experience required for such a pivotal position within the company, and certain roles may also qualify for additional incentives, equity, and benefits, making it a competitive package.

Join Rise to see the full answer
Can the Senior Director Technical Architect position at Salesforce be done remotely?

Yes, the Senior Director Technical Architect position at Salesforce offers telecommuting options. This flexibility allows for a balanced work-life environment while providing the opportunity to work effectively with teams and projects remotely. Salesforce emphasizes adaptability and trusts employees to manage their professional responsibilities efficiently.

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Common Interview Questions for Senior Director Technical Architect
Can you describe your experience with enterprise architecture at Salesforce?

When answering this question, showcase specific projects where you implemented enterprise architecture solutions at Salesforce. Discuss the challenges faced, the strategies you applied, and the successful outcomes. Be sure to mention your collaboration with cross-functional teams and how your architectural decisions impacted business goals.

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What strategies do you use for managing risks in technical projects?

To effectively respond, outline your risk management strategies, such as performing thorough risk assessments at the onset of projects and maintaining proactive communication with stakeholders. Illustrate how you rapidly devise contingency plans when risks materialize, ensuring that project timelines and objectives remain on track.

Join Rise to see the full answer
How do you ensure all architectural solutions align with business objectives?

In your answer, emphasize your approach to aligning technical solutions with business goals by conducting thorough requirements analyses. Discuss how you collaborate with stakeholders to understand their needs and how you incorporate their insights into your architectural decisions, ensuring a cohesive business-technology alignment.

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What experience do you have in mentoring or leading diverse teams?

Explain your experience in mentoring teams, highlighting your leadership style and communication methods. Share specific examples of how you've successfully guided diverse groups in delivering complex technical solutions and facilitating professional growth among team members.

Join Rise to see the full answer
Describe a challenging project you led and how you addressed obstacles.

For this question, provide a detailed example of a challenging project. Discuss the obstacles encountered, the innovative solutions you implemented, and the roles you played in advocating for change to overcome those challenges. This showcases not only your problem-solving ability but also your leadership skills.

Join Rise to see the full answer
How do you keep yourself updated with the latest Salesforce developments?

Discuss your proactive approach to professional development, such as attending industry conferences, completing relevant certifications, and participating in online communities. Share how you apply new findings to enhance your work and team's knowledge base, which demonstrates your commitment to staying current.

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What role does collaboration play in your architectural design process?

Emphasize the importance of collaboration in your design process by detailing how you involve stakeholders, product teams, and engineering staff throughout the design phases. Explain how fostering open communication enhances the quality of solutions and leads to more innovative architectural outcomes.

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How do you handle conflicts within your team or with partners?

Illustrate your conflict resolution skills by explaining your approach to addressing misunderstandings. Describe a relevant experience where you successfully mediated a disagreement to ensure collaboration and project continuity, emphasizing your ability to maintain a positive working environment.

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What key metrics do you consider when evaluating project success?

Share the key performance indicators you utilize to measure project success, such as user adoption rates, time-to-market, and customer satisfaction. Explain how these metrics guide your decision-making and adjustments during the project lifecycle to ensure desired outcomes.

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How do you prioritize tasks and responsibilities in a complex project environment?

Convey your strategic approach to task prioritization, utilizing frameworks like the Eisenhower Matrix or agile methodologies. Discuss your experience balancing multiple priorities while ensuring critical deliverables are met without compromising quality, highlighting your organizational skills.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee Resource Groups
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Full-time, remote
DATE POSTED
April 8, 2025

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