Director of Health and Wellness - job 3 of 4

The Director of Health and Wellness at Senior Lifestyle is responsible for overseeing the delivery of care to Assisted Living residents, ensuring that their emotional, physical, psychological, and safety needs are met. This involves managing staff, ensuring compliance with state regulations, conducting assessments for potential residents, and maintaining the clinical budget. A key part of the role also includes coordinating family care conferences and leading staff training programs.

To qualify for the Director of Health and Wellness position at Senior Lifestyle, candidates must hold a valid LPN/LVN or RN license and have experience managing a clinical team in a senior living or hospital setting. Additionally, candidates should possess strong organizational skills, experience with EMR/EHR systems, and a passion for serving seniors and developing teams.

Senior Lifestyle ensures compliance with regulatory requirements by requiring the Director of Health and Wellness to monitor documentation systems and ensure that all assessments and service plans are reviewed within regulatory timeframes. The director is also responsible for filing incident reports and conducting mock surveys, ensuring that all staff are trained effectively in compliance with state mandates.

The Director of Health and Wellness at Senior Lifestyle can expect a comprehensive training program, including ongoing education sessions required to maintain CEUs and other relevant certifications. The company emphasizes a culture of collaboration and support, and the director will also have access to professional development resources to nurture their skills in clinical management and leadership.

Senior Lifestyle provides a robust benefits package for the Director of Health and Wellness, which includes health, dental, and vision coverage, retirement plans, short-term and long-term disability, and paid time off. Additionally, all positions are eligible for DailyPay, allowing employees to access earned wages before the next payday.

I prioritize tasks by assessing the urgency and impact of each responsibility. I use a combination of digital tools for scheduling and tracking tasks, and I maintain open communication with my team to ensure we collectively focus on what’s most critical for resident care first. This approach helps me manage time effectively while minimizing stress.

In my previous role, I managed a clinical team by fostering a collaborative atmosphere where each member felt valued. I held regular team meetings to discuss challenges and solutions, encouraged professional development, and implemented a feedback system that promoted open communication and teamwork, all of which improved our residents' care.

To ensure regulatory compliance, I regularly review state guidelines and involve the entire team in compliance training. I also oversee documentation processes to ensure assessments and care plans are up to date, conduct mock surveys to identify potential compliance issues, and foster a culture where staff understand the importance of these regulations.

I approach evaluations holistically, considering emotional, psychological, and physical needs. I conduct in-depth interviews with potential residents and their families, review medical histories, and collaborate with healthcare professionals to determine appropriate care levels. Building rapport is essential to gather accurate information and ensure comfort during the assessment.

My philosophy centers on continuous improvement through education. I believe that investing in staff development not only enhances the quality of care but also boosts morale. I prioritize mandatory training while also encouraging team members to pursue additional certifications and skills workshops to better serve our residents.

My approach to managing clinical budgets involves close monitoring of expenditures and proactive planning. I analyze past budget reports to identify trends, forecast future needs, and engage staff in cost-saving initiatives without compromising the quality of care. Transparency with the team also helps everyone understand the financial landscape.

I maintain a positive culture by recognizing individual achievements, promoting teamwork, and fostering open communication. I host regular team-building activities and ensure everyone’s voices are heard during meetings. Celebrating small wins creates a more supportive and cohesive working environment.

I address conflicts by first listening to both parties involved to fully understand their perspectives. After that, I mediate discussions to find common ground while emphasizing our shared goal of resident care. I also encourage open discussions to prevent issues from escalating and build a culture of respect and understanding.

In a previous role, I identified a gap in care delivery due to inconsistent documentation practices. I implemented an enhanced training program focused on best practices for documenting resident care swiftly and accurately, which significantly improved care plans' effectiveness and overall resident satisfaction.

Technology plays a crucial role in my management style. I leverage EMR/EHR systems to streamline documentation processes, enhancing communication among staff and improving access to resident information. Additionally, I use scheduling software to manage staff assignments efficiently and keep everything organized.