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Store Manager In-Training - job 1 of 4

- Up to $56,000/year, pay for experience

- Additional bonus and incentive programs

- Weekly Phone Stipend

- Weekdays and Weekends

- Availability 6:00am-6:00pm


Are you an experienced manager? Do you enjoy mentoring and training people? If so, the Store Manager position at Serv-U-Success may be the right job for you.


As a Store Manager, you would focus on finding the best people to represent Serv-U in-store, provide them the tools and training needed for them to be successful, coaching and mentoring them to be part of a high-performance team – and a rewarding Serv-U-Success experience. This individual will engage a people-oriented approach to enable company goals to be achieved in the areas of store revenue, service performance, quality, and within budget.


To start you will participate in a Store Manager Training program at our Flagship Store Location working side by side with our Flagship Store Manager for up to 60 days.  The training will prepare you to manage your “primary” store location without the pressure of managing a team or being responsible for the day-to-day store operations.  You will learn the unique Serv-U core processes, etc. that will help prepare you to become a successful Serv-U Store Manager.


Responsibilities:
  • Manage, and coach store teams consisting of Assistant Store Managers and Store Representatives, also effectively cross-training all employees in grocery or Direct Store Delivery (DSD) and Service functions.
  • Work with Serv-U Talent Acquisition and Development Coordinators and/or our outside staffing partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and night shifts.
  • Maintain the integrity and timeliness of data and mPlans reported in their store as it plays a critical role in decision making.
  • Schedule resources to support daily requirements and to maintain flexibility within planned budgets. Monitor & adjust as conditions warrant.
  • Maintain a clean, orderly & efficient Backroom, managing the receipt, put-away, and issue of product and service materials.
  • Support accurate Balance on Hand and inventory counts and training other employees to perform the same.
  • Communicating results to in-store management and coordinating the planning and execution of complex service projects.
  • May be assigned other responsibilities and projects.


Additional Requirements:
  • Reliable and regular attendance in the stores. Work cannot be performed remotely.
  • May be asked to travel to a different location(s), without delay.
  • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
  • Must be able to perform the essential duties of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects as necessary.


Qualifications:
  • Associate’s degree or equivalent education and related experience required.
  • 3 – 8 years in a service industry, with some supervisory or leadership experience.
  • Results-oriented.
  • Organized & methodical.
  • Demonstrated ability and desire to build and lead teams in a positive work environment.
  • Ability to communicate effectively, write legibly, follow directions.
  • Utilize technology – primarily personal devices (a weekly phone stipend is provided).


Benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


$42,588 - $57,000 a year
- Store manager bonus program in addition to base salary
- Product incentive program

At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

 

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

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CEO of Serv-U-Success
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Harold Voorhees
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Average salary estimate

$49794 / YEARLY (est.)
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$42588K
$57000K

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What You Should Know About Store Manager In-Training, Serv-U-Success

Are you ready to step into a rewarding role with Serv-U-Success as a Store Manager In-Training in Owensboro, KY? In this exciting position, you will not only receive a competitive salary of up to $56,000 per year based on your experience, but you'll also have access to additional bonus and incentive programs that truly value your hard work. Your role will center around bringing out the best in your team, mentoring and coaching them to excel as part of a high-performance group. This role is perfect for someone who enjoys helping others reach their potential while ensuring the store meets its operational and revenue goals. You'll begin with a comprehensive training program at our Flagship Store, working alongside the Store Manager for up to 60 days. This experience will give you the tools and insights needed to manage your own store effectively. Managing a team of Assistant Store Managers and Store Representatives, your job entails recruiting top talent, overseeing daily operations, and maintaining the integrity of data management. We believe in leading with passion, empowerment, and innovation, and as a Store Manager In-Training, you will embrace these values to create a positive work atmosphere. If you have a background in service industries and possess a strong leadership aptitude, this could be the perfect opportunity for you to take the next step in your career with Serv-U-Success!

Frequently Asked Questions (FAQs) for Store Manager In-Training Role at Serv-U-Success
What are the responsibilities of a Store Manager In-Training at Serv-U-Success?

As a Store Manager In-Training at Serv-U-Success, you will focus on coaching and managing store teams, participating in recruitment efforts, and ensuring the store's operational goals are met. Your role will involve training employees in various functions, maintaining data integrity, and facilitating communication with in-store management.

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What qualifications do you need to become a Store Manager In-Training at Serv-U-Success?

To qualify for the Store Manager In-Training position at Serv-U-Success, candidates should have an Associate's degree or equivalent experience along with 3 to 8 years in the service industry, including supervisory experience. Your organizational skills and results-oriented attitude are vital for this role.

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What is the training process for a Store Manager In-Training at Serv-U-Success?

The training process for a Store Manager In-Training at Serv-U-Success involves working closely with the Flagship Store Manager for up to 60 days. This hands-on experience prepares you to manage your primary store effectively without the immediate pressures of daily operations.

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What benefits does Serv-U-Success offer to Store Manager In-Training employees?

Serv-U-Success offers a robust benefits package for full-time employees, which includes 401(k) plans, health and dental insurance, paid time off, a referral program, and additional perks like a weekly phone stipend, making it a great workplace for team members.

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How important is teamwork in the Store Manager In-Training role at Serv-U-Success?

Teamwork is essential in the Store Manager In-Training role at Serv-U-Success. You will need to collaborate with your team, foster a positive work environment, and celebrate individual and team achievements, all while striving for the company's collective success.

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Common Interview Questions for Store Manager In-Training
How do you plan to motivate your team as a Store Manager In-Training?

To motivate my team as a Store Manager In-Training, I will focus on communicating openly with team members, setting clear goals, recognizing individual contributions, and providing ongoing coaching to keep everyone engaged and empowered.

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Can you describe your experience in managing a team?

Certainly! I've successfully managed teams by leveraging my ability to foster a collaborative environment, utilizing effective communication, and implementing training programs to enhance team performance and morale.

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What strategies would you use to ensure an effective recruitment process?

My strategies for an effective recruitment process would include actively engaging with the community, utilizing social media for outreach, and collaborating with our Talent Acquisition team to identify candidates who align with our values and culture.

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How would you handle a conflict among team members?

Handling conflict requires a calm and open approach. I would listen to both sides, facilitate a constructive conversation, and encourage team members to collaborate on finding a resolution that aligns with our team goals.

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What steps would you take to maintain data integrity in the store?

To maintain data integrity, I would implement structured processes for data entry, conduct regular audits, and train team members on the importance of accurate reporting to facilitate informed decision-making.

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How do you prioritize tasks in a fast-paced retail environment?

In a fast-paced retail environment, I prioritize tasks using a systematic approach. I assess urgency and importance, delegate appropriately, and remain flexible to adjust priorities as new challenges arise.

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What does excellent customer service mean to you?

Excellent customer service means going above and beyond to meet the customer's needs, actively listening, and providing solutions with a friendly attitude. It builds trust and encourages repeat business.

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How would you ensure your team is cross-trained in various functions?

I would develop a cross-training schedule, assign mentorship roles, and encourage team collaboration, ensuring that every team member has the opportunity to learn and understand different roles within the store.

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What innovations have you introduced in previous management roles?

In previous roles, I introduced employee feedback initiatives and streamlined inventory processes. These innovations not only improved efficiency but also fostered a more inclusive work culture.

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How do you maintain a work-life balance and encourage it in your team?

I maintain work-life balance by setting boundaries for work hours and prioritizing self-care. I encourage my team to do the same by promoting flexibility and emphasizing the importance of personal time for overall well-being.

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Full-time, onsite
DATE POSTED
April 15, 2025

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