Enterprise Sales Representative, East

The Enterprise Sales Representative at Smartsheet is responsible for engaging with customers and partnering with Account Executives to execute territory sales strategies. This involves conducting full sales cycles on opportunities, qualifying inbound inquiries, proactively engaging users to identify new opportunities, and maintaining accurate records. You’ll be instrumental in driving growth within our largest accounts.

To excel as an Enterprise Sales Representative at Smartsheet, you should possess a BA/BS degree or relevant experience, experience selling technology solutions, and a strong ability to discover customer pain points while aligning business value to solutions. Additionally, excellent communication skills and the ability to manage multiple priorities are essential qualities for the role.

At Smartsheet, we are committed to your professional growth and development. As an Enterprise Sales Representative, you’ll have access to numerous resources, including opportunities for attending Udemy online courses and participating in mentorship programs. This commitment ensures that our employees can advance their careers and keep pace with industry developments.

In the role of an Enterprise Sales Representative at Smartsheet, you’ll navigate a range of core sales tools such as Outreach, Leadership Connect, Zoominfo, Salesforce, and LinkedIn. These tools will empower you to effectively engage with prospects and manage your sales activities efficiently.

The work environment for an Enterprise Sales Representative at Smartsheet is collaborative, dynamic, and innovative. With a remote-eligible position, you can work from various locations, making it easier to balance your professional and personal life while contributing to a company culture that values diversity and inclusivity.

When answering this question, focus on specific examples from your previous roles where you successfully sold technology solutions. Discuss the tools you used, the strategies you implemented, and the results you achieved to demonstrate your capability in the enterprise sales landscape.

In your response, emphasize your ability to listen to the client's concerns, validate their feelings, and provide tailored solutions. Highlight a specific instance where you successfully turned an objection into an opportunity, showcasing your problem-solving skills.

Explain your approach to researching potential customers, understanding market trends, and leveraging existing clients for referrals. Share any specific techniques you employ, such as data analysis or networking, to demonstrate your proactive attitude.

Emphasize the importance of communication and follow-ups. Discuss how regularly checking in with clients, understanding their evolving needs, and offering solutions to potential challenges contributes to strong relationships and long-term partnerships.

Discuss your personal strategies for time management, such as using tools or apps to prioritize tasks and set reminders. Mention how you balance multiple accounts and projects while ensuring quality customer interaction.

Provide a specific example where you navigated the sales process successfully. Highlight your strategies for engaging the client, identifying their needs, and how you aligned the solution to meet those requirements for a successful closure.

Describe how you analyze data related to customer interactions, market trends, and performance metrics to refine your sales strategies. Share examples of how data-driven decisions have led to improved outcomes in your previous roles.

Articulate that while various qualities are significant, having a deep understanding of customer needs and the ability to provide tailor-made solutions is paramount. Share how you embody this trait and provide examples.

Discuss your approach to understanding the client's specific context and needs, and how you would frame Smartsheet’s solutions in a way that clearly highlights the benefits that align with their pain points.

Share a specific situation where cross-functional collaboration led to success. Detail your role in the team dynamics and how effective communication facilitated achieving the goal, ensuring you illustrate teamwork as a core value.