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Brand Ambassador (Bilingual Korean)

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

Who we’re looking for:

Starry is seeking a Brand Ambassador on a per-diem basis who will act as the face of Starry at various marketing events around the city. Our ideal candidate is a positive, self-starter who is confident, outgoing, personable and well-spoken. You’ll enjoy being in front of potential customers and sharing our brand mission while in the field. You’ll understand and effectively communicate Starry’s offering and value proposition. Our Brand Ambassadors are needed at various times including weekday mornings, evenings, and weekends. Actual work schedules are flexible and can accommodate class schedules or other commitments. This position reports to the Field Marketing Manager.

What you’ll do:

  • Set up and take down multiple events a week
  • Staff events and engage with potential customers about all things Starry
  • Deliver, assemble and stock permanent placements at Starry properties
  • Assist the Field Marketing Manager with event logistics
  • Hang posters and distribute marketing materials to resident doors at Starry properties to generate awareness
  • Assemble event handouts/giveaways for potential customers
  • Track event activities using reporting tools as needed
  • Other duties as assigned
  • High School Diploma or equivalent
  • 0-6 months experience in events, or customer facing role (internship acceptable)
  • Exceptional organizational skills and attention to detail
  • Ability to communicate effectively to potential customers, business stakeholders and team
  • Ability to lift up to 30lbs and stand for extended periods of time
  • Bilingual (English and Korean), fluent in both languages
  • This position requires a form of reliable transportation to get to and from different work locations. If you plan to drive your personal vehicle on behalf of Starry, you'll need to have a valid driver's license in the state of your residence and a safe driving record.

Bonus Points for:

  • Previous experience as a Brand Ambassador
  • Enthusiasm for new technology and the internet space
  • Political canvassing and sales experience a plus

Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance.

Pay range: $20.00 hourly with an opportunity for commission. Final hourly pay rate will be based on a variety of factors, including experience, education, and training.

Happy Interneting!

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

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Average salary estimate

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$41600K
$41600K

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What You Should Know About Brand Ambassador (Bilingual Korean), Starry

At Starry, we're on the lookout for a vibrant and enthusiastic Brand Ambassador who is bilingual in Korean to represent us at various marketing events. We pride ourselves on creating an inclusive workplace where everyone can thrive, and we want you to help us connect with different communities. In this role, you will serve as the friendly face of Starry, engaging potential customers about our mission to make internet access superbly simple and delightful. If you’re the kind of person who enjoys chatting with people and sharing groundbreaking technology perks, this gig is perfect for you! Expect to set up and take down exciting events throughout the week, engage with attendees, and assist with event logistics. Your communication skills will help you effectively share why Starry is the go-to internet provider, especially for underserved communities. The schedule is flexible, allowing you to balance this role with classes or other commitments. Ideally, you’re someone who loves teamwork and can thrive in various environments. Plus, if you have a passion for technology and previous experience as a Brand Ambassador, you’ll definitely be a great fit! Join us in making a significant impact as we reshape how communities connect over the internet, one conversation at a time.

Frequently Asked Questions (FAQs) for Brand Ambassador (Bilingual Korean) Role at Starry
What are the main responsibilities of a Brand Ambassador at Starry?

As a Brand Ambassador at Starry, your key responsibilities include setting up and taking down marketing events, engaging potential customers about our services, assisting with event logistics, and distributing promotional materials. You will play a crucial role in sharing Starry’s value proposition and helping to create awareness in underserved communities.

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What qualifications do I need to become a Brand Ambassador at Starry?

To qualify for the Brand Ambassador position at Starry, you should have a High School Diploma or equivalent and ideally have 0-6 months of experience in events or customer-facing roles. Being bilingual in English and Korean is essential, and having strong communication skills and attention to detail will help you succeed in this role.

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What kind of experience is preferred for a Brand Ambassador role at Starry?

While prior experience as a Brand Ambassador is a bonus, all candidates with a passion for technology and customer engagement are encouraged to apply. Experience in political canvassing or sales is also a plus, as these skills will help you connect effectively with various audiences.

Join Rise to see the full answer
What are the working conditions like for a Brand Ambassador at Starry?

As a Brand Ambassador at Starry, you'll have a flexible schedule that can accommodate your classes or other commitments. The role requires reliable transportation to different event locations, and you should be prepared to lift up to 30lbs and stand for extended periods while engaging with potential customers.

Join Rise to see the full answer
What is the pay structure for the Brand Ambassador position at Starry?

The hourly pay for the Brand Ambassador position at Starry starts at $20.00, with opportunities for commission based on performance. Your final pay rate will depend on factors such as experience and education, ensuring that your compensation reflects your qualifications.

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Common Interview Questions for Brand Ambassador (Bilingual Korean)
How would you explain Starry's mission to a potential customer?

When asked this question, focus on Starry’s commitment to making internet access simple and delightful for underserved communities. Highlight our dedication to innovative technology and customer service. Use relatable examples to convey how Starry's offerings can enhance everyday life.

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Can you describe a time you effectively engaged with a customer?

In your response, share a specific example that showcases your communication skills and ability to connect with customers. Discuss how you identified their needs and provided relevant information or solutions, which emphasizes your customer-centric approach as a Brand Ambassador.

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What strategies would you use to attract potential customers at an event?

Discuss how you would leverage your personality, effective communication, and persuasive skills to engage potential customers. Mention creative ideas for incentives, giveaways, or demonstrations that align with Starry’s offerings, ensuring customers feel welcomed and informed.

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Why is being bilingual in English and Korean important for the Brand Ambassador role?

Being bilingual in English and Korean allows you to communicate effectively with a diverse audience, representing Starry in a culturally respectful manner. This can significantly enhance customer engagement and help bridge any communication gaps, making potential customers feel more included and understood.

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What do you think is the most important quality for a Brand Ambassador at Starry?

The most important quality for a Brand Ambassador at Starry is the ability to engage and connect with a wide range of people. This role requires someone who is not only personable and confident but also genuinely passionate about the mission of making internet access accessible for all.

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How would you handle a difficult customer at an event?

In this situation, emphasize your ability to remain calm and composed. Explain the importance of listening actively to the customer's concerns and providing clear and informative responses. Highlight how you would seek a resolution that aligns with Starry’s mission and values.

Join Rise to see the full answer
What motivates you to represent a tech company like Starry?

Share a personal connection or passion for technology and its potential to change lives. Discuss your excitement about sharing those benefits with others and how you see yourself contributing to Starry’s mission of connecting underserved communities to the internet.

Join Rise to see the full answer
How do you prioritize tasks when handling multiple events?

Explain your approach to time management and organization, such as creating checklists or setting deadlines for yourself. Discuss how you remain flexible and adaptable to changing circumstances and the importance of teamwork when juggling various tasks.

Join Rise to see the full answer
What is your experience working in marketing or events?

If you have relevant experience, detail it with specific examples. If not, emphasize transferable skills gained from customer service or teamwork that would strengthen your ability to succeed as a Brand Ambassador at Starry.

Join Rise to see the full answer
How do you feel about working flexible hours, including weekends and evenings?

Express your willingness to work flexible hours as a positive. Highlight your adaptability and commitment to fulfilling the role's responsibilities, which shows that you are dedicated and understand the importance of being available when potential customers are engaged.

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Starry’s mission is to connect as many people as possible to affordable, high-quality home broadband. We believe that connectivity is a social good and therefore should be both affordable and ubiquitous. Our goal is to provide competitive, high-qu...

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Per-Diem, on-site
DATE POSTED
April 9, 2025

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