Care.ai is a cutting-edge healthcare technology company that is revolutionizing patient care with the power of artificial intelligence. We are committed to enhancing the quality of life for patients, healthcare providers, and families through innovative solutions..
Overview:
The Technical Installation Engineer at care.ai will be responsible for installing and configuring our healthcare technology products at customer sites. The successful candidate will have previous experience in commercial installations, excellent technical skills, and the ability to work independently and as part of a team.
Job Responsibilities:
● Manage technical aspects of the device implementation, including preparation, installation, configuration, troubleshooting, and clean-up.
● Proactively identify and manage installation risks and issues and develop contingency plans to minimize delays.
● Work closely with the client's IT team to ensure that installation requirements are met.
● Monitor installation progress and performance and adjust as necessary to ensure successful completion.
● Communicate status and progress to both team members and clients.
● Manage vendor relationships and coordinate third-party resources as needed.
● Ensure that all documentation is completed accurately and on time.
Qualifications and Skills:
● Strong knowledge of project management methodologies, tools, and techniques.
● Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
● Strong technical skills in the installation and configuration of electronic equipment.
● Ability to work independently and as part of a team.
● Ability to lift heavy equipment and work in confined spaces.
● Experience in a commercial installation environment is preferred.
Working Conditions:
● This role will require working at customer sites, manufacturing facilities, and trade shows.
● The candidate must be willing to work in confined spaces, lift heavy equipment, and work with power tools.
● The role will require 100% travel.
We offer:
● Competitive salary
● Comprehensive healthcare and dental coverage
● 401(k) retirement plan
● Professional development opportunities
● Collaborative and innovative work environment
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Together with our customers, we are driven to make healthcare better.
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