SWBC is seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling incoming phone calls and assisting customers with password resets and account recovery. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for helping others.
Why you’ll love this role:
In this role, you will create positive experiences for our client companies and their employees. You'll have the opportunity to help customers solve their problems and improve their experience using our services. You will work alongside a supportive and friendly team. We value teamwork and collaboration, and you'll have the chance to build strong relationships with your colleagues.
Essential duties include the following:
Serious candidates will possess the minimum qualifications:
SWBC offers*:
*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
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