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Director of Consultant Relations (WTW)

Sword Health is on a mission to free two billion people from pain. 


With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.


Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 


Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.


This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.


Introduction:

In this high-impact role, you'll take charge of managing and enhancing our relationships within the consulting and brokerage community. Collaborating closely with Partnerships and Sales leadership and internal departments, you'll ensure our strategic priorities align with market influencer insights while maintaining a strong and consistent messaging strategy. Your expertise will also play a crucial role in educating industry consultants on our cutting-edge digital MSK therapy solutions, utilizing various communication channels.



What you'll be doing:
  • Drives Sword’s relationships with key contacts in the WTW brokerage community to ensure a strong preference and comprehensive understanding about our solutions and capability 
  • Collaborates with key groups at Sword (product, marketing, sales, account management) to ensure our priorities are informed by needs and priorities expressed by market influencers 
  • Partners closely with Sales and Customer Success to ensure consistency of message across various touch-points and assist RVPs in sourcing early stage opportunities associated with owned accounts 
  • Educates WTW consultants on our digital MSK therapy solution through response to leads, direct outbound contact, social media, face-to-face/web demonstrations, lunch & learns, and email campaigns
  • Document, map, and cultivate key contacts and offices within WTW
  • Articulate Sword differentiators and value prop in general, and when appropriate, on employer-specific opportunities
  • Maximize the value of Sword participation in various WTW-specific vendor management initiatives.
  • Facilitate periodic top-to-top meetings to discuss trends, successes, and opportunities to grow together with WTW
  • Facilitate annual cycle of meetings to further relationships and build understanding of Sword solutions and capabilities
  • Coordinate Sword participation in events sponsored by WTW which further our mutual business opportunities
  • Build pipeline of qualified opportunities for designated markets
  • Provide regular, accurate forecasts and update lead status using Salesforce.com
  • Manage our Salesforce.com database for WTW


What you need to have:
  • Has 6+ years of experience interfacing with major benefits consulting firms, and specific experience working with/for WTW
  • Strong sales and prospecting prowess. This role requires creating new and perpetuating existing relationships in order to generate sales opportunities.
  • Demonstrated experience in rapport building, business development and pipeline generation.
  • Excellent presentation skillsIs a hard working, self-motivated person with an itch to be a part of an emerging AI med-tech startupIs intellectually curious with sophisticated communication skills
  • Has demonstrated the ability to learn complex enterprise software solutions and use that knowledge to sell to prospects
  • Has experience with Salesforce or similar CRM


What we would love to see:
  • Experience with AI-driven healthcare solutions.
  • Background in managing global alliances.


$129,586 - $195,586 a year
Base: $105,000 - $165,000
Variable: $10,500 - $16,500
Net equity value per year: $14,086

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

To ensure you feel good solving a big Human problem, we offer:


A stimulating, fast-paced environment with lots of room for creativity;A bright future at a promising high-tech startup company;Career development and growth, with a competitive salary;The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;A flexible environment where you can control your hours (remotely) with unlimited vacation;Access to our health and well-being program (digital therapist sessions);Remote, U.S. based .


US - Sword Benefits & Perks:


• Comprehensive health, dental and vision insurance*

• Life and AD&D Insurance*

• Financial advisory services*

• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*

• Health Savings Account*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family


*Eligibility: Full-time employees regularly working 25+ hours per week


Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.



SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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CEO of Sword Health
Sword Health CEO photo
Virgilio Bento
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Average salary estimate

$135000 / YEARLY (est.)
min
max
$105000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Consultant Relations (WTW), Sword Health

Sword Health is on the lookout for a passionate and driven Director of Consultant Relations to join our team and help us on our mission to free two billion people from pain. This role is all about connecting with key contacts within the WTW brokerage community, ensuring they have a robust understanding of our innovative digital MSK therapy solutions. As a Director of Consultant Relations at Sword Health, you will collaborate with various departments, including Sales and Partnerships, to ensure our strategic insights align perfectly with market influencers. Your expertise will shine as you create compelling messaging and engage with consultants through face-to-face meetings, webinars, and targeted outreach. With a dynamic and supportive environment, you will be crucial in expanding our network and elevating our solutions in the market. If you have a background in benefits consulting, excellent relationship management skills, and a knack for building rapport, this opportunity is perfect for you. Join us and help revolutionize healthcare with AI-powered solutions while enjoying the perks of remote work, generous benefits, and a culture that values creativity and professional growth. This isn’t just a job – it’s a chance to make a real, positive impact while being part of a fast-growing company recognized by Forbes as a Best Startup Employer in 2025! Let’s make a pain-free world together!

Frequently Asked Questions (FAQs) for Director of Consultant Relations (WTW) Role at Sword Health
What are the main responsibilities of a Director of Consultant Relations at Sword Health?

As a Director of Consultant Relations at Sword Health, your primary responsibilities will include managing relationships with key contacts in the WTW brokerage community, collaborating with internal teams to align strategic priorities, educating consultants about Sword's digital MSK therapy solutions, and maximizing our engagement in WTW-specific vendor management initiatives. Your role will be pivotal in maintaining consistent messaging and building a solid pipeline of opportunities.

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What qualifications are needed for the Director of Consultant Relations position at Sword Health?

To qualify for the Director of Consultant Relations role at Sword Health, candidates should have at least 6 years of experience interfacing with major benefits consulting firms, particularly WTW. Strong sales acumen, excellent presentation and communication skills, and experience with CRM tools like Salesforce are essential. A background in AI-driven healthcare solutions and global alliances is a plus.

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How does Sword Health support its employees in the Director of Consultant Relations role?

Sword Health offers a supportive environment for its employees, especially someone in the Director of Consultant Relations role, through career development opportunities, flexible working hours, and access to a comprehensive health and well-being program. Employees benefit from a remote-first culture, generous discretionary PTO, and the chance to work alongside a talented team making a significant impact in healthcare.

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What type of experience is valued for the Director of Consultant Relations role at Sword Health?

Sword Health values candidates with experience in business development, rapport building, and pipeline generation, especially within the consulting and brokerage community. Familiarity with AI-driven healthcare solutions and a keen interest in emerging technologies are also highly regarded in the Director of Consultant Relations role, helping to position Sword Health as a leader in healthcare innovation.

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What can I expect in terms of compensation as a Director of Consultant Relations at Sword Health?

The compensation for a Director of Consultant Relations at Sword Health ranges between $129,586 and $195,586 annually, based on your experience and qualifications. This includes a competitive base salary along with variable pay and stock options. The company is committed to adjusting compensation based on performance, ensuring that it aligns with your impact and contributions to the organization.

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Common Interview Questions for Director of Consultant Relations (WTW)
Can you describe your experience with developing relationships in the benefits consulting sector?

In answering this question, highlight your relevant experience and specific strategies you’ve employed to build relationships, particularly with WTW or similar organizations. Provide examples of successful partnerships and the outcomes achieved to showcase your proficiency in this area.

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How do you stay updated on industry trends within the healthcare consulting field?

Demonstrating your commitment to continuous learning is crucial here. Explain how you utilize industry publications, networking events, webinars, and online courses to stay informed about trends affecting the healthcare landscape and how that knowledge influences your work as a Director of Consultant Relations.

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What strategies would you use to educate consultants about Sword's digital MSK therapy solutions?

Crafting a strong answer involves discussing the various channels you’d employ, such as conducting webinars, attending industry events, and utilizing digital marketing strategies. Highlight the importance of engagement and tailoring your approach to potential client needs to ensure the consultants fully understand the value of Sword's solutions.

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Can you give an example of how you've contributed to sales growth in a similar role?

Provide a concrete example where your actions directly influenced sales growth, such as forming strategic partnerships or leading initiatives that brought in new business. Emphasize measurable outcomes to demonstrate your impact effectively.

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How do you prioritize your tasks when managing multiple relationships and projects?

Describe your prioritization framework, possibly involving tools like CRMs for managing contacts and projects, and how you assess urgency and importance in your workload. Mention any strategies you've used to remain organized and efficient in your past roles.

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Why did you choose to apply for the Director of Consultant Relations position at Sword Health?

This is a chance to align your personal values with those of Sword Health. Discuss your passion for healthcare innovation, commitment to improving patient outcomes, and how you resonate with their mission to create a pain-free world.

Join Rise to see the full answer
What experience do you have with using Salesforce or similar CRM platforms?

Be specific about your experience with features of Salesforce that you find most beneficial, such as lead tracking, contact management, and generating reports. Give examples of how you have utilized CRM tools to enhance your sales strategy or improve relationship management.

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In what ways do you assess the needs of the consulting community to ensure alignment with Sword's offerings?

Explain any methodologies you use to assess needs, such as conducting surveys, direct feedback from contacts, or analyzing market reports. Highlight the importance of actively listening to consultants and how you can translate their feedback into a strategic advantage for Sword.

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How do you plan to leverage your existing network to benefit Sword Health?

Talk about how you would tap into your network of contacts in the consulting community to create synergies and share Sword's value proposition. Discuss the tactics you’ve successfully used in the past to open doors and foster collaboration.

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What excites you about working in a high-growth startup like Sword Health?

Convey your enthusiasm for working in a dynamic and innovative environment, and reflect on how being part of a startup accelerates personal and professional growth. Touch on the opportunity to make a meaningful impact in a cutting-edge industry.

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Sword Health is a healthcare company that aims to free 2 billion people from pain by creating the first and only end-to-end global platform to prevent, manage, and treat pain while saving clients millions in healthcare costs.

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Full-time, remote
DATE POSTED
April 10, 2025

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