Food & Beverage Attendant - job 1 of 4

As a Food & Beverage Attendant at the Park & Recreation Department in Fort Worth, your primary responsibilities include preparing and selling food and drinks, managing the daily operations of the Golf Snack Bar, assisting with merchandise stock and check-ins, preparing meals for large groups, and ensuring proper cash handling is maintained. You'll be key to providing an exceptional customer experience while contributing to a fun and lively atmosphere.

To qualify for the Food & Beverage Attendant position at the City of Fort Worth, candidates must possess a high school diploma or GED and a valid driver's license. Experience isn't necessarily required; however, having retail or point-of-sale experience, as well as a valid TABC certificate and a recognized food handler’s certificate, would be beneficial.

Food & Beverage Attendants at the City of Fort Worth are compensated between $18.00 and $19.88 per hour, depending on various factors. Additionally, there is the potential to earn tips, which makes this role financially rewarding, especially during busy times like weekends and holidays.

The work schedule for a Food & Beverage Attendant at the Park & Recreation Department can be quite flexible. This role requires availability to work some evenings, weekends, and holidays, with the possibility of working up to 19 hours per week. This makes it ideal for individuals looking to balance work with other commitments.

Yes, there is ample opportunity for growth and advancement as a Food & Beverage Attendant in Fort Worth. As you gain experience and showcase your customer service skills, there may be opportunities to move up to higher supervisory roles, like becoming a Senior Food and Beverage Attendant, or even exploring broader roles within the Park & Recreation Department.

When asked about your motivation for applying, it's essential to express your enthusiasm for community engagement and serving others. Highlight how your personal values align with the City of Fort Worth’s mission to provide an exceptional customer experience.

In your response, clearly showcase a specific instance where you went above and beyond to meet a customer’s needs. Discuss how you handled the situation, ensuring you communicate your problem-solving skills and commitment to delivering a great experience.

Emphasize your adaptability and ability to remain calm under pressure. Share specific strategies you use to maintain focus and efficiency, such as prioritizing tasks and effectively communicating with team members to ensure seamless service.

Discuss any relevant experience you may have with cash handling, even if it is from a previous job or during school. If you haven’t used a point-of-sale system before, express your eagerness to learn and your strong attention to detail.

Share your thoughts on teamwork and collaboration. Talk about how you build relationships with coworkers and foster a positive atmosphere, perhaps by encouraging open communication and offering help when needed.

Explain how you prioritize health and safety when handling food and beverages. You can mention the importance of following proper hygiene practices, storing food correctly, and understanding the necessary certifications like TABC or Food Handlers.

Talk about your experience with inventory management, if applicable. Describe how you tracked stock, identified shortages, and made recommendations for restocking, showcasing your attention to detail and organizational skills.

Discuss your approach to conflict resolution. Emphasize the importance of active listening, empathizing with the customer’s frustrations, and finding a solution that addresses their concerns while adhering to your duties as an employee.

Express your understanding of what constitutes excellent service, including attentiveness, efficiency, a friendly demeanor, and a genuine desire to meet customer needs. Highlight how you aim to make each visitor's experience memorable.

Share your aspirations, whether it’s advancing in the food and beverage field or enhancing your skills in customer service. Demonstrate your commitment to growing within the industry and contributing positively to the City of Fort Worth.