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Change Manager / MOP Coordinator - job 2 of 3

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.

 

Suffolk – America’s Contractor – is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

 

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to leverage your inherent curiosity and proven capabilities to catapult you to the next level.

 

The Role

Change Manager / MOP Coordinator to oversee and coordinate construction activities within the Red Zone and Sensitive Compartmented Information Facility (SCIF) areas of our data center builds. This individual will be responsible for ensuring that all construction and maintenance activities are planned, communicated, and executed in alignment with operational requirements, safety protocols, and security restrictions specific to SCIF environments. The ideal candidate will have a strong background in data center construction, change management, and method of procedures (MOP) coordination, with a particular focus on projects occurring in high-security, mission-critical environments.

Responsibilities

 

• Develop, review, and coordinate Method of Procedure (MOP) plans to ensure minimal impact on active operations within Red Zone and SCIF areas.

• Manage the change control process, ensuring that all modifications, maintenance, and construction activities are properly documented and communicated to relevant stakeholders.

• Work closely with security teams to ensure all activities within SCIF areas comply with necessary protocols and classified information protection standards.

• Ensure all changes adhere to regulatory and compliance requirements for secure environments.

• Construction Coordination:

• Serve as the primary liaison between construction teams, operations teams, and security personnel to schedule and oversee construction activities within Red Zone and SCIF areas.

• Coordinate with contractors, vendors, and internal teams to ensure that all work is performed with minimal disruption to ongoing operations.

• Ensure that all personnel entering Red Zone and SCIF areas follow appropriate security clearance procedures and are briefed on operational protocols.

• Operational Integrity:

• Monitor construction and maintenance activities to ensure that they do not interfere with the data center’s operational integrity, security, or uptime requirements.

• Provide real-time oversight and reporting during critical change windows to mitigate risk to operations.

• Risk Management:

• Proactively identify potential risks associated with construction and maintenance activities in Red Zone and SCIF areas.

• Develop and implement mitigation strategies to minimize operational disruptions and maintain security standards.

• Stakeholder Communication:

• Maintain clear and consistent communication with all stakeholders, including project managers, operations teams, security teams, and external contractors.

• Provide regular updates on project progress, change requests, and risk mitigation measures to leadership.

Qualifications

• Bachelor’s degree in construction management, engineering, or a related field preferred.

• 3+ years of experience in change management, construction coordination, or project management in data center environments.

• Experience working in high-security environments such as SCIFs or Red Zones is highly desirable.

• Strong understanding of Method of Procedure (MOP) development.

• Ability to navigate complex regulatory and security requirements specific to SCIF areas.

• Proven ability to work under pressure in dynamic, fast-paced environments while maintaining focus on operational continuity and security compliance.

• Exceptional organizational, communication, and interpersonal skills.

• Familiarity with construction safety protocols and industry best practices.

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Change Manager / MOP Coordinator, UNAVAILABLE

Suffolk is looking for an enthusiastic Change Manager / MOP Coordinator to join our dynamic team in New Albany. This is an exciting opportunity to oversee and coordinate construction activities within the highly sensitive Red Zone and SCIF areas of our cutting-edge data center builds. If you bring a strong background in data center construction and a knack for change management, we want to hear from you! At Suffolk, we pride ourselves on being bold, curious, and innovative. As a Change Manager, you will play a key role in ensuring that all maintenance and construction activities are meticulously planned and executed, in alignment with strict safety protocols and security requirements. Your day-to-day will involve developing and reviewing Method of Procedure (MOP) plans, managing change control processes, and serving as the primary liaison between construction and operations teams. You will collaborate closely with security teams to ensure compliance with necessary protocols, and provide real-time oversight to maintain operational integrity. Your expertise in high-security environments will be invaluable as you proactively identify potential risks and implement effective mitigation strategies. We’re looking for someone not just with skills but also passion, because at Suffolk, we believe in lifting one another up. If you want to be part of a team that inspires you to bring your best to the table, then apply for the Change Manager / MOP Coordinator position today!

Frequently Asked Questions (FAQs) for Change Manager / MOP Coordinator Role at UNAVAILABLE
What responsibilities does a Change Manager / MOP Coordinator have at Suffolk?

As a Change Manager / MOP Coordinator at Suffolk, your responsibilities include developing Method of Procedure (MOP) plans for construction activities, managing the change control process, and ensuring that all work within Red Zone and SCIF areas aligns with operational requirements and security protocols. You'll serve as the main communication hub between different teams, ensuring minimal disruption to ongoing operations, and monitoring activities to uphold the integrity and security of our data center environments.

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What qualifications are required for the Change Manager / MOP Coordinator role at Suffolk?

To be considered for the Change Manager / MOP Coordinator position at Suffolk, a Bachelor’s degree in construction management, engineering, or a related field is preferred, along with at least 3 years of experience in change management or construction coordination specifically within data center environments. Familiarity with high-security protocols is desirable, as is experience in developing Method of Procedure (MOP) plans. Strong organizational and communication skills are essential.

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How does Suffolk ensure compliance with security protocols in SCIF areas for the Change Manager role?

At Suffolk, the Change Manager / MOP Coordinator will work closely with security teams to guarantee that all construction activities comply with necessary protocols and classified information protection standards. Compliance measures include documentation and communication of change processes to relevant stakeholders, alongside ensuring all personnel in SCIF areas are briefed on operational protocols to uphold security and operational integrity.

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What challenges might a Change Manager / MOP Coordinator face at Suffolk?

A Change Manager / MOP Coordinator at Suffolk can expect to encounter challenges in managing construction coordination within high-security environments, ensuring minimal disruption to ongoing operations, and adhering to complex regulatory requirements. Identifying potential risks and developing mitigation strategies in live data center settings can also be challenging, requiring a proactive and skilled approach to problem-solving.

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What makes Suffolk a unique place to work for a Change Manager?

Suffolk embodies a culture of innovation and support, making it a unique place for a Change Manager / MOP Coordinator. Here, you will not only have the opportunity to work on some of the most sophisticated projects in the country but also be encouraged to leverage your curiosity and expertise while collaborating with talented professionals. The company prioritizes individual growth and development, ensuring that your voice is heard and respected in the decision-making process.

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Common Interview Questions for Change Manager / MOP Coordinator
Can you describe your experience with Method of Procedure (MOP) development for construction projects?

When answering this question, highlight specific examples of MOPs you have developed in your previous roles, discussing the steps you took to ensure clarity and efficacy. Elaborate on how you tailored MOP plans to meet the operational and security needs of your projects, especially in high-stakes environments.

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How do you handle conflicts between construction teams and operations personnel?

When faced with conflicts, emphasize your communication and mediation skills. Share examples where you effectively facilitated discussions between teams to align goals, set priorities, and ensure seamless operations, demonstrating diplomatic problem-solving and compromise.

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What strategies do you implement for risk management during construction in sensitive areas?

Discuss your proactive approach to identifying risks early by conducting thorough assessments and devising comprehensive strategies. Provide specific examples that illustrate how your strategies have minimized disruptions and secured compliance during construction activities.

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What experience do you have in managing change control processes?

Detail your experience with change control, specifically how you document and communicate changes to relevant stakeholders. Share examples of successful change control initiatives that resulted in enhanced project outcomes.

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In what ways do you ensure that team members adhere to security clearance procedures?

Explain how you prioritize training and communication within your team. Highlight any specific programs or protocols you've implemented that bolster compliance with security clearance procedures and enhance overall security awareness.

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How do you maintain operational integrity during critical project phases?

Provide insight into your methods for monitoring activities during critical change windows. Highlight examples of how you've successfully maintained operational integrity without compromising the quality of construction or the security of sensitive areas.

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Can you discuss how you foster communication between diverse teams?

Talk about the importance of transparent communication in construction management. Share specific techniques you've utilized to facilitate ongoing discussions, whether through regular meetings, progress updates, or collaborative tools.

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What challenges have you faced with compliance in previous roles, and how did you overcome them?

Reflect on challenges with compliance you’ve faced in the past, focusing on regulatory frameworks or security protocols. Highlight the steps you took to resolve these issues, demonstrating your resourcefulness and adherence to high standards.

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How do you handle high-pressure situations in mission-critical environments?

Discuss your approach to working in high-pressure scenarios, emphasizing your ability to stay calm, prioritize tasks, and implement swift decision-making. Provide examples of past experiences where you successfully navigated such environments.

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What motivates you to work in the construction and data center industry?

Share your passion for the construction and data center industries, discussing what drew you to this field. Highlight how your love for innovation and your desire to contribute to impactful projects inspire you in your role as a Change Manager / MOP Coordinator.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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