A Laboratory Technical Coordinator at St. Joseph Health is responsible for overseeing laboratory personnel and operations to maintain compliance and quality. They analyze laboratory results, manage day-to-day operations, and administer laboratory inventories. Additionally, they train staff, verify test performance standards, and ensure that all procedures meet regulatory requirements.

To qualify for the Laboratory Technical Coordinator position at St. Joseph Health, candidates must have a Bachelor of Science degree in a chemical or biological science as defined by CLIA, along with at least 2 years of clinical lab experience in the relevant specialty. Certifications such as CLS, MT, or equivalent are also required based on state regulations.

Key skills for a Laboratory Technical Coordinator include strong multitasking ability, clear communication, and active listening. It's important to have analytical skills for interpreting test results and the organizational skills to manage laboratory operations efficiently, ensuring that staff are well-trained and compliant with industry standards.

At St. Joseph Health, training for laboratory personnel involves identifying individual training needs and offering regular in-service education tailored to the complexity of the laboratory services performed. The Laboratory Technical Coordinator plays a pivotal role in ensuring that all testing personnel remain competent and well-equipped to perform their duties.

The Laboratory Technical Coordinator at St. Joseph Health is crucial in administering a quality control program. They establish parameters for analytic performance, monitor compliance, and ensure that corrective actions are taken when test systems deviate from established performance specifications, thereby ensuring accurate and reliable patient test results.

When responding, highlight specific instances where you successfully managed laboratory operations, such as overseeing personnel or maintaining compliance with regulations. Discuss how you handled challenges and improvements made under your leadership.

Emphasize the importance of maintaining accurate results and the role quality control programs play in achieving that. Explain your processes for establishing acceptable performance parameters and how you ensure compliance among laboratory staff.

Discuss your methods for identifying training needs and developing structured training programs. Provide an example of how you’ve effectively taught staff to ensure they meet necessary competencies and compliance standards.

Outline your familiarity with CLIA and other regulatory standards. Discuss your systematic approach to audits and ongoing staff education to ensure compliance, and provide examples of how you've addressed compliance challenges.

Describe your systematic approach to investigating discrepancies, such as comparing results with historical data, inspecting test procedures, and conducting staff interviews. Highlight the importance of resolving issues to maintain accuracy.

Share your strategies for efficient inventory management, including tracking supplies and forecasting usage. Provide an example of how your management has led to cost savings or improved efficiency in the lab.

Talk about your commitment to continuous education and professional development, including scheduling regular training sessions, encouraging attendance at industry seminars, or facilitating workshops with experts.

Share a specific example of a technical issue you faced, how you diagnosed the problem, and the steps you took to resolve it. Emphasize teamwork and communication involved in your solution.

Mention specific tests, discuss standard operating procedures used to validate accuracy, and talk about quality control measures applied to ensure reliable results for those tests in your previous experiences.

Discuss interpersonal skills like communication and leadership, along with technical expertise and a strong understanding of laboratory standards. Emphasize how these qualities contribute to a cohesive and efficient lab environment.