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Sales Representative, Inbound Remote - job 6 of 6

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Why Liberty Mutual? 

 

Pay Details:

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Remote Inside Sales Agent position is available for candidates based on the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within this specified locations to be considered for this role.

 

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

 

Pay Details: 

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

  

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. 

 

You’d be a great fit if you are:  

 

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.  

 

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. 

 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 

 

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 

 

 

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

  • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
  • Comprehensive medical benefits from Day 1.
  • No cold calls, all incoming warm leads.
  • Opportunities for rewards and recognition.
  • Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
  • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service.

Qualifications

  • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
  • Strong, engaging interpersonal and persuasion skills needed to close sales
  • Ability to communicate well to both prospects and customers
  • Excellent analytical, decision-making and organizational skills
  • Strong typing capabilities and PC proficiency
  • Property and Casualty License required after hire.

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Average salary estimate

$65000 / YEARLY (est.)
min
max
$45000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative, Inbound Remote, UNAVAILABLE

If you're passionate about sales and looking for an exciting opportunity to work from home, consider the role of Sales Representative with Liberty Mutual! Based in Philadelphia and serving customers in multiple states, this position offers a fantastic blend of flexibility and challenge. As an Inside Sales Agent, you'll primarily engage with incoming warm leads, guiding customers through their insurance needs and matching them with the right products. No cold calls here! With a starting base salary of $45K, there's potential for growth, and top performers can earn up to $85K in just a couple of years. You'll receive paid training and licensing, ensuring you're well-prepared for your new role. Liberty Mutual stands out for its supportive environment, where your interpersonal skills can shine as you become a trusted advisor for policyholders. Whether you thrive in a bustling office or prefer the comfort of your home, you'll have the resources needed to succeed, including all necessary equipment and comprehensive medical benefits from day one. Join us and be a part of an organization that truly values your contributions while helping customers embrace life with confidence.

Frequently Asked Questions (FAQs) for Sales Representative, Inbound Remote Role at UNAVAILABLE
What are the key responsibilities of a Sales Representative at Liberty Mutual?

As a Sales Representative for Liberty Mutual, your main responsibility will be to handle inbound calls and warm leads. You'll consult with customers on their insurance needs and guide them in choosing the right coverages and products. The goal is to convert those sales leads into satisfied Liberty Mutual policyholders, ensuring they receive the best coverage tailored to their individual requirements.

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What qualifications are needed for the Sales Representative position at Liberty Mutual?

Candidates for the Sales Representative position at Liberty Mutual are typically expected to have at least 2 years of sales or service-related experience. Strong interpersonal and persuasion skills are crucial for effectively communicating with prospects and customers. Additionally, all Inside Sales Agents must obtain a Property & Casualty Insurance license, which Liberty Mutual will support by providing paid training.

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What is the training process like for Sales Representatives at Liberty Mutual?

Sales Representatives at Liberty Mutual go through a comprehensive paid training program that lasts around 16 weeks for licensed individuals and 18 weeks for those needing to obtain a license. This extensive training ensures you are well-prepared to handle calls confidently and provide the necessary guidance to customers regarding their insurance needs.

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What are the earning potentials for a Sales Representative at Liberty Mutual?

A Sales Representative at Liberty Mutual starts with a base salary of $45K, with the potential for significant growth. Average earnings typically range from $55K to $75K through a combination of base salary and commissions. High-performing agents can achieve earnings of up to $85K as they establish themselves in their role over time.

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Can I work remotely as a Sales Representative for Liberty Mutual?

Yes, the Sales Representative role at Liberty Mutual is a remote position available to candidates from several states, including Pennsylvania. You'll need to maintain a professional workspace and have a reliable internet connection to ensure effective communication with customers and team members.

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Common Interview Questions for Sales Representative, Inbound Remote
Can you describe your sales experience and how it applies to the Sales Representative role at Liberty Mutual?

When answering this question, focus on specific sales experiences where you've successfully handled customer interactions. Discuss your approach to relationship-building and how it contributed to achieving your sales targets. Highlight skills like communication and adaptability that are crucial for a Sales Representative at Liberty Mutual.

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How do you handle objections from potential customers?

In your response, emphasize a positive and problem-solving mindset. Discuss techniques you utilize to listen actively and understand the customer's concerns, allowing you to provide tailored solutions. It's also helpful to describe real-life examples where you successfully turned objections into sales opportunities.

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What motivates you in a sales environment?

When addressing this question, consider mentioning intrinsic motivators such as the thrill of closing a sale, helping clients find the right products, or achieving performance goals. You could also touch on the financial incentives tied to performance, which can be particularly compelling for the Sales Representative role at Liberty Mutual.

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Describe a time when you went above and beyond for a customer.

Provide a specific example that showcases your dedication and commitment to excellent customer service. Explain the situation, the actions you took to address the customer's needs, and the positive outcome that resulted from your efforts. This can demonstrate your customer-centric focus as a Sales Representative.

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How do you prioritize your workload when dealing with multiple leads?

Share your approach to time management and prioritization. Discuss any tools or systems you use to organize leads and monitor follow-ups, ensuring that potential customers receive timely attention. Highlight your ability to remain focused even when managing a busy workload.

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What strategies would you implement to meet sales targets at Liberty Mutual?

Outline specific strategies that you believe would be effective, such as continuous learning about the products being sold, regular communication with customers, and leveraging your existing network. It’s important to convey your proactive mindset and readiness to contribute to the team’s success.

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How do you stay updated on industry trends and developments?

Discuss any resources you utilize, such as industry publications, webinars, or professional networks. Showing that you take personal responsibility for your professional growth can demonstrate your commitment to being an effective Sales Representative at Liberty Mutual.

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What do you think is the most important quality for a Sales Representative?

Highlight qualities such as empathy, tenacity, and excellent communication skills. You might also want to mention the importance of integrity in sales and how it fosters trust with customers, which is crucial for a Sales Representative at Liberty Mutual.

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How would your former coworkers describe you?

Focus on positive feedback you have received in the past regarding your work ethic, teamwork, or sales abilities. It’s a chance to showcase your character and how you contribute positively to a team, which can be especially appealing for a role with Liberty Mutual.

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Why do you want to work for Liberty Mutual as a Sales Representative?

Express your admiration for Liberty Mutual's commitment to customer service and its strong company culture. You can also mention the alignment of your personal values with the company's mission and how the opportunity for growth and learning excites you about this role.

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MATCH
VIEW MATCH
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 17, 2025

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