Operations Assistant - Columbus

As an Operations Assistant at UniUni, your primary responsibilities will include receiving and dispatching products, coordinating with delivery drivers for pick-ups, and resolving customer inquiries swiftly. You'll also handle inventory counts, arrange cycle counts, and prepare reports. We’re looking for someone who can effectively communicate across departments and encourage safe work practices in our logistics environment.

To qualify for the Operations Assistant role at UniUni, candidates should ideally hold a bachelor's degree or international equivalent. While having a year of relevant experience is preferred, it’s not mandatory; we’re willing to train the right candidate. Strong communication skills, responsibility, and familiarity with computer skills for data collection are essential for success in this role.

UniUni offers a comprehensive training program for new Operations Assistants which includes hands-on instruction and guidance at our Atlanta office. This program covers essential operational, logistics, and customer service aspects, enabling you to excel in your position even if you're new to the field. Our goal is to equip you with the necessary skills to thrive in this role.

The Operations Assistant position at UniUni starts with a pay range of $18-22/hour during the first three months. After successfully passing the probationary period, there will be an opportunity for a pay increase. Additionally, you will have access to various benefits including medical and dental insurance, paid holidays, and an enticing 401K plan.

As an Operations Assistant at UniUni, you will enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, 401K, paid holidays, sick leave, and paid time off. We also provide a management training program and offer H1B sponsorship, ensuring our employees have the support they need to grow their careers.

In an interview for the Operations Assistant role at UniUni, you should emphasize any previous experience managing or monitoring inventory. Describe specific tools or systems you've used, how you ensured accuracy in tracking inventory, and the impact your management had on operational efficiency.

When asked about handling difficult customer inquiries, illustrate your problem-solving skills. Provide an example where you actively listened to a customer's issue, communicated clearly, and took steps to resolve the problem, ensuring the customer felt heard and valued.

Explain how you approach task prioritization through effective time management and organization. Share specific methods, such as creating a to-do list, utilizing scheduling tools, or how you communicate with coworkers to ensure urgent tasks are handled first.

Highlight your relevant skills and experiences that align with UniUni's mission and culture. Talk about your enthusiasm for logistics, teamwork, and commitment to personal growth, explaining how these attributes will help you contribute positively to the team.

Discuss your understanding of workplace safety protocols and your commitment to following and promoting these measures. Share any past experiences where you contributed to a safe working environment, demonstrating your leadership and responsibility.

You can discuss your adaptability and communication skills. Provide an example of a situation where you faced unexpected changes and how you effectively handled it by working with your team to adjust schedules while maintaining service quality.

Share a specific instance where you were able to meet a tight deadline by prioritizing tasks, strategizing effectively, and potentially collaborating with others. Highlight the outcome and your approach to ensuring quality.

Mention any software, tools, or systems you're familiar with that are relevant to logistics and operations. Discuss how your operational knowledge can contribute to improving efficiencies or enhancing reporting capabilities in your role at UniUni.

Articulate your belief in teamwork and share specific methods you use to foster collaboration. Mention communication styles, conflict resolution techniques, and your commitment to supporting teammates for achieving shared goals in the workplace.

Express your career aspirations and how you see yourself growing within UniUni. Include specific goals such as improving your logistical knowledge, taking on leadership roles, or evolving your skills to align with the company's vision and growth.