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Leasing Consultant - Ascent North - Austin, TX image - Rise Careers
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Leasing Consultant - Ascent North - Austin, TX

Description

We are Valiant Residential


We are bold and resolute in our dedication to providing the best in next-generation property management. As a company founded by former property owners and asset managers, we are uniquely attuned to the needs of property owners and residents. We have invested more than 37 years in developing a premier platform for the clients we serve. Whether starting from the acquisition stage or transitioning into a management change through the investment lifecycle, we have a strong track record of delivering long-term returns to our clients.


At Valiant Residential, we live by our mission to innovate property management by developing prosperous partnerships and cultivating compassionate people driven by a Valiant spirit.


Job Summary:

The Leasing Consultant is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create a lasting influence on visitors, prospects, and residents through a customer service focus. 


Responsibilities:

  • Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.)
  • Prepare move-in packages and lease paperwork.
  • Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures.
  • Inspect models and available “market ready” units; communicate related service needs to the Community Manager.
  • Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements.
  • Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval. 
  • Assist in monitoring renewals. Distribute and follow up on renewal notices.
  • Monitor advertising effectiveness. Gather information about market competition in the area and file.
  • Professionally represent the company at all times.
  • Accept rental payments and give them immediately to the Assistant Community Manager.
  • Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures.
  • Assist the management team with other various tasks as required.
  • Consistently implement policies of the community.

 

Requirements

Position Requirements:

  • Experience in working with the public and/or sales.
  • Fair Housing Certification, or willingness to obtain before interacting with prospective residents.
  • Demonstrate an ability to support and contribute to the community team.
  • Demonstrate strong oral and written communication skills.
  • Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software.
  • Must possess a positive attitude and the ability to smile under all circumstances.
  • Participate in training to comply with new or existing laws.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Two (2) years experience in previous relevant customer service.
  • Neat, clean, and professional throughout the workday and/or whenever present in the community.
  • Comply with expectations as demonstrated in the employee handbook.
  • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem

Education:

  • High School Diploma or Equivalent 


Physical Requirements:

  • Must be able to sit, stand, climb, stoop, and remain at a desk for up to 8 hours or more if needed.
  • Must be able to walk the property for up to 8 hours (or more) in various weather conditions.
  • Must have the ability to climb stairs to show properties to prospective tenants.
  • Must be able to lift up to 30 lbs. as needed.

Consistently ranked as a “Top Places to Work” by the Oklahoman, Houston Chronicle, and Dallas Morning News, Valiant Residential is proud to be a key player in the property management industry. In addition to exciting opportunities for growth and development, we pride ourselves on providing outstanding benefits and time off.


Benefits:

  • 3 Medical Plans to choose from (1 plan is free to team members)
  • Dental
  • Vision
  • Life Insurance (free to team members)
  • Voluntary Life Insurance and Ancillary plans for purchase
  • 401k plan with Company match

Time Off:

  • PTO (personal time off)
  • Sick Time
  • Floating Holidays (2 per year)
  • Your Birthday off with pay

All recruitment communications from Valiant Residential will come from an @valiantresidential.com email address. We do not conduct interviews via text or request payment or sensitive personal information.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

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Valiant Residential, established in 1987 and headquartered in Dallas, Texas, is a leading multifamily property management firm with over 35 years of experience. Our team of more than 750 professionals manages a diverse portfolio exceeding 150 asse...

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Full-time, on-site
DATE POSTED
April 4, 2025

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