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Consultant, Product Management (Client Service) - job 9 of 20

  • Drive Insights: understand both overall and specific trends and behaviors that can translate to business opportunities. Develop proposals based on these findings to build out the product roadmap and portfolio.
  • Product Development: Execute the consumer-centric product roadmap on time & within budget. Lead the Product Development Stage Gate process by working cross functionally to prepare and present stage gates to the review team. Work closely with the tech team to ensure the product is on trend and that packaging reflects the product.
  • Product/Portfolio Maintenance: Develop and maintain product portfolios.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$80000 / YEARLY (est.)
min
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$70000K
$90000K

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What You Should Know About Consultant, Product Management (Client Service), Visa

At our dynamic company in Austin, we are looking for a talented Consultant in Product Management to join our Client Service team. If you're someone who loves to drive insights and uncover trends, this role is perfect for you! You'll play a pivotal role in understanding customer behaviors and translating them into business opportunities. With your findings, you'll develop insightful proposals that help shape our product roadmap and portfolio. We need someone who not only excels at product development but also manages to execute a consumer-centric product roadmap efficiently—all while staying on budget and on schedule! You will lead the Product Development Stage Gate process, working collaboratively with cross-functional teams to prepare and present stage gates to the review team. It's essential to collaborate closely with our tech team to ensure that our products are trendy and that their packaging truly reflects their unique value. In addition to developing and maintaining product portfolios, you'd enjoy the flexibility of a hybrid work environment, meaning you will have days in the office, which will be confirmed by your hiring manager. If you're passionate about product management and have a knack for client service, we can't wait to hear from you and explore how you can help shape our innovative offerings!

Frequently Asked Questions (FAQs) for Consultant, Product Management (Client Service) Role at Visa
What are the responsibilities of a Consultant in Product Management at our company?

As a Consultant in Product Management at our company in Austin, your responsibilities will include driving insights to understand customer trends and translating them into actionable business opportunities. You'll be responsible for developing proposals that align with our product roadmap, executing consumer-centric strategies, and leading the Product Development Stage Gate process while collaborating with cross-functional teams.

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What qualifications do I need to become a Consultant in Product Management?

To become a Consultant in Product Management at our company, candidates typically need a strong background in product management or related fields, with experience in driving insights and consumer trends. A degree in business or a related area is often preferred, along with exceptional communication and organizational skills to effectively collaborate with technical teams and present findings.

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What is the work environment like for a Consultant in Product Management?

The work environment for a Consultant in Product Management at our company is a hybrid setting, providing a balanced blend of in-office collaboration and remote flexibility. This allows you to engage closely with team members while still enjoying the benefits of working from home a few days a week.

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How does product development work for the Consultant in Product Management role?

In the role of Consultant in Product Management, you'll execute a consumer-centric product roadmap that emphasizes timely and budget-conscious development. This involves leading the Product Development Stage Gate process, coordinating with various teams to ensure product alignment with market trends and consumer expectations.

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What skills are essential for the Consultant, Product Management position at your company?

Essential skills for the Consultant, Product Management position include strong analytical abilities to drive insights, effective project management skills, and expertise in cross-functional collaboration. Additionally, having a keen understanding of market trends and consumer behavior will help you succeed in this role.

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Common Interview Questions for Consultant, Product Management (Client Service)
What led you to pursue a career in product management?

In your response, share your passion for understanding consumer needs and how that aligns with your career ambitions. Highlight any experiences that ignited your interest in product management.

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How do you handle working with cross-functional teams?

Discuss your communication and collaboration strategies. Emphasize the importance of keeping everyone informed and how you ensure alignment towards common goals in product development.

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Can you describe how you would manage a product roadmap?

Outline your approach to prioritizing features, addressing stakeholder feedback, and adjusting plans based on market insights. Be sure to mention how you evaluate the success of previous product iterations.

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What methods do you use to conduct market research?

Discuss specific methodologies such as surveys, focus groups, or analysis of existing data. Highlight how these methods inform your understanding of consumer behavior and trends.

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How do you ensure products are developed on time and within budget?

Share your project management skills, including setting realistic timelines, allocating resources effectively, and monitoring progress consistently to stay on track.

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Describe a time when you had to make a tough product decision.

Provide a specific example where you faced a challenging decision. Discuss your thought process, the factors considered, and how the outcome ultimately benefitted the product or company.

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How do you keep updated on industry trends?

Mention any resources, such as industry publications, conferences, blogs, or networking events, that you rely on to stay informed about new trends that could impact product development.

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What tools do you use for product management?

Talk about your experience with various product management software and tools. Explain how they help streamline processes, track progress, and enhance team collaboration.

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How do you incorporate customer feedback into product development?

Explain how you gather and prioritize customer feedback, and provide examples of how past input has shaped product enhancements or feature development.

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What do you see as the biggest challenges in product management?

Share your understanding of the obstacles product managers face, such as balancing competing priorities or aligning team goals. Discuss how you strategically overcome these challenges.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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