Director, Revenue and Billing Systems - job 18 of 20

The Director, Revenue and Billing Systems at Visa is tasked with leading the development and execution of major revenue initiatives within Finance. This includes translating the finance vision into a technology architecture, developing requirements for finance revenue systems, and ensuring successful project delivery through close collaboration with IT. You'll also be managing user acceptance testing and promoting client adoption, all while navigating work in an agile environment.

For the Director, Revenue and Billing Systems position at Visa, candidates should possess significant experience in overseeing large, complex global transformations and demonstrate a penchant for strategic and forward-looking thinking. A strong command of agile project management, especially with tools like Jira, is essential. Additionally, a proven ability to influence cross-functional teams and collaborate effectively in a matrixed environment is critical for success in this role.

As the Director, Revenue and Billing Systems at Visa, you'll enjoy a hybrid work environment. This allows for a blend of remote and in-office work, with an expectation to be in the office 2-3 set days a week based on leadership directives and business needs. This flexibility is designed to support work-life balance while ensuring you can effectively collaborate with your team.

In the role of Director, Revenue and Billing Systems at Visa, you will play a crucial part in executing the Finance Technology modernization roadmap. By collaborating with key stakeholders and leading initiatives in the revenue space, you'll directly contribute to building a world-class finance function that supports Visa's growth and complexity, driving forward meaningful and sustainable change in Finance.

Success in the role of Director, Revenue and Billing Systems at Visa requires strong strategic thinking, a holistic view of challenges, and the capability to manage large global transformations. Proficiency in agile methodologies and tools like Jira, coupled with exceptional communication and collaboration skills, will enable effective influence across teams and ensure the successful execution of projects in a dynamic environment.

In answering this question, focus on specific projects you've led, discussing your role in strategy creation, stakeholder collaboration, and implementation. Highlight your use of agile methodologies and tools like Jira, showcasing successful outcomes and any challenges you overcame.

Provide examples of how you've taken a finance vision or strategy and translated it into actionable technology projects. Discuss the frameworks used to document requirements, involve stakeholders, and ensure successful delivery and adoption of solutions.

Discuss your approach to building relationships and trust within cross-functional teams. Emphasize your communication style, how you ensure alignment of goals, and any tools or techniques you use to facilitate collaboration and keep everyone informed.

When responding to this question, recount a specific project, detailing your role, the scope of the transformation, the teams involved, and the impact it had on the organization. Share the tools and methodologies employed, as well as how you managed resistance and ensured stakeholder buy-in.

Outline your process for conducting user acceptance testing, emphasizing how you gather feedback, involve key users, and address any issues identified during testing. Highlight the importance of thorough testing in ensuring successful implementation and user satisfaction.

Explain how you analyze data, gather input from stakeholders, and evaluate potential impacts when identifying improvement opportunities. You might also discuss how you align these opportunities with overall business goals and priorities.

Share a specific instance where you successfully influenced stakeholders or team members to adopt a course of action. Highlight your methods, such as leveraging data, presenting logical arguments, or building relationships, to achieve your goals.

Discuss your strategies for maintaining effective communication in a hybrid setting, such as regular check-ins, utilizing technology for collaboration, and promoting an inclusive workflow to keep all team members engaged, whether they are in the office or remote.

Explain your risk management process, including how you identify, assess, and mitigate risks throughout a project’s lifecycle. Discuss the importance of having contingency plans and maintaining open communication with leadership about potential issues.

Articulate your vision for the future state of finance technology at Visa, backed by trends you’ve observed in the industry. Discuss how you plan to leverage emerging technologies to enhance processes, improve efficiency, and address the evolving needs of the business.