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Manager, Merchant Business Development - job 7 of 20

This is an exciting time to join Visa's U.S. Client Marketing team, as we focus on developing new relationships and deepening existing relationships with our merchant and cobrand clients. As part of the North America Marketing organization, the team is transforming client engagement through a proactive, results-driven approach.

The Manager, U.S. Client Marketing, Merchant/Cobrand, will support client marketing and experiential programs, optimizing the use of Visa's marketing expertise, platforms, and initiatives to help solve our client’s business challenges. The Marketing Manager will deliver marketing solutions, provide thought leadership, and execute programs to grow clients' business and drive revenue.

You will be responsible for planning and executing marketing strategies and partnership initiatives to grow Visa’s business with Visa’s merchant/cobrand clients through the activation of Visa marketing analyses, platforms/initiatives and strategic use of sponsorship assets. This manager is responsible for building partnership relationships with the cross-functional team, including Sales, Product, Legal, Analytics and agencies to deliver best-in-class marketing plans that drive business goals for both Visa and its clients.  

This Manager must be able to thrive in a fast-moving, highly matrixed environment – a results-oriented and adaptable individual with a positive attitude is desired.  You should have a strong track record of working independently while collaborating with internal team members and external clients. Additionally, you should have an innate interest in problem-solving and ability to think outside of the box to find solutions.

Essential Functions

  • You will support the strategy and execution on key marketing advisory topics to drive client business growth, such as lifecycle marketing engagements, best practices, go-to-market recommendations, sponsorship and event marketing, social/digital marketing, etc.
  • You will support marketing-related project scoping and requirements while aligning with client 
  • You will apply data-driven approach to marketing recommendations leveraging Visa data and industry research tools to capture/communicate marketing best practices and customer insights and present to clients 
  • You will work cross-functionally to develop and implement marketing projects that leverage the best of Visa resources and expertise (e.g., with Sales, Analytics, Product, Marketing, Legal, etc.) 
  • You will help identify new marketing opportunities for clients and support the creation of effective presentations to pitch to clients
  • You will lead end-to-end delivery of marketing projects, including the day-to-day prioritization of work across multiple projects, deliverables and stakeholders (e.g., develop project plan, brief with agencies and agency management, creative development, review process with legal) with limited supervisory support
  • You will support the key products/marketing initiatives for both Visa and the Client, e.g., NFL/Olympics promotion, product launches, brand refreshes, etc.
  • You will manage ad hoc requests from key stakeholders, e.g., clients, Visa senior leadership, etc.
  • You will manage the budget/finance process as part of the marketing campaign execution  
  • You will be responsible for overall project management (including creating and tracking timelines, milestones and tasks)

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Merchant Business Development, Visa

Join Visa's U.S. Client Marketing team in Foster City as the Manager, Merchant Business Development, where an exciting opportunity awaits you to shape the future of client engagement! In this role, you'll be pivotal in fostering new relationships and enhancing existing connections with our merchant and cobrand clients. Your expertise will shine as you develop marketing strategies and partnership initiatives that leverage Visa's marketing prowess to tackle our clients’ unique business challenges. Collaborating closely with cross-functional teams including Sales, Product, Legal, and Analytics, you will be responsible for crafting innovative marketing solutions and executing programs that drive revenue growth for both Visa and our clients. Your days will be filled with diverse tasks; from supporting lifecycle marketing engagements and crafting go-to-market recommendations, to applying data-driven insights that elevate client campaigns. Your proactive approach and strong problem-solving skills will be crucial in identifying new marketing opportunities and delivering best-in-class marketing plans. You’ll thrive in our dynamic, fast-paced environment, where adaptability and teamwork are keys to success. As you manage day-to-day project prioritization, budget processes, and campaign executions, your collaborative spirit will ensure that you’re not just reaching goals, but exceeding them. If you’re ready to make a significant impact while working in a hybrid setting, where flexibility meets ambition, this role at Visa is the perfect match for you!

Frequently Asked Questions (FAQs) for Manager, Merchant Business Development Role at Visa
What are the key responsibilities of the Manager, Merchant Business Development at Visa?

The Manager, Merchant Business Development at Visa is responsible for developing marketing strategies and partnership initiatives to grow Visa's business with merchant and cobrand clients. You will support marketing advisory topics, help implement client engagement strategies, and identify new marketing opportunities. The role also involves project management, collaboration with cross-functional teams, and executing campaigns that drive client and Visa's revenue growth.

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What qualifications are needed to become a Manager, Merchant Business Development at Visa?

To be considered for the Manager, Merchant Business Development position at Visa, candidates should possess a strong background in marketing and project management, preferably in a client-facing role. A proven ability to work cross-functionally, excellent communication skills, and experience with data-driven marketing strategies are crucial. An adaptable mindset and a knack for problem-solving will also set candidates apart in this dynamic role.

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How does the Manager, Merchant Business Development contribute to Visa's marketing goals?

In the role of Manager, Merchant Business Development at Visa, you will play a critical role in achieving marketing goals through the development and execution of strategies that enhance client engagement and drive revenue. By utilizing marketing insights, conducting project scoping, and collaborating with internal teams, you will deliver impactful marketing solutions tailored to the unique needs of Visa's merchant and cobrand clients.

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What skills are essential for success as a Manager in Visa's business development team?

Success as a Manager in Visa's business development team requires a blend of marketing acumen, strong analytical skills, and the ability to thrive in a collaborative environment. Excellent communication, project management, and strategic thinking abilities are essential, as is the capacity to adapt and pivot based on client needs and market dynamics.

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What opportunities for growth does Visa offer for the Manager, Merchant Business Development role?

Visa is committed to developing its employees, and as a Manager, Merchant Business Development, you will have access to various professional growth opportunities. From collaborating with cross-functional teams and participating in high-impact projects to receiving mentorship from senior leaders, this role presents pathways for career advancement and skill enhancement in the competitive marketing landscape.

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Common Interview Questions for Manager, Merchant Business Development
Can you describe a successful marketing project you have managed?

When answering this question, focus on a specific project where you played a key role. Discuss the project's objectives, your strategic approach, the cross-functional teams you worked with, and the measurable outcomes. Highlight your role in overcoming challenges and any innovative solutions you implemented to ensure the project's success.

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How do you prioritize multiple marketing projects at once?

Explain your approach to project management, emphasizing your organizational skills and ability to assess project urgency and impact. You might discuss the tools you use to keep track of timelines and milestones, as well as how you communicate with stakeholders to ensure alignment on priorities.

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What methods do you use to analyze marketing data?

Share the techniques you employ for data analysis, discussing specific analytics tools or platforms you have experience with. Highlight how you use these insights to make informed marketing decisions and tailor strategies to meet client needs effectively.

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Describe a time when you had to work with a difficult client. How did you handle it?

In your response, use the STAR method (Situation, Task, Action, Result) to detail an experience where you faced challenges with a client. Discuss how you communicated openly, identified their concerns, and worked towards a solution that reinforced your relationship while achieving marketing objectives.

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How do you measure the success of a marketing campaign?

Discuss your criteria for measuring success, such as key performance indicators (KPIs), return on investment (ROI), or engagement metrics. Explain how you gather data before and after campaigns to assess performance and how those metrics inform future marketing strategies.

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What trends do you think will impact the future of merchant marketing?

Showcase your knowledge of current market trends and discuss how you think they will influence the strategies merchants should adopt. Highlight areas like digital transformation, personalization, and customer engagement as key factors shaping the industry landscape.

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Can you provide an example of how you have leveraged data in marketing recommendations?

Describe a situation where you used customer data or market research to inform your marketing strategies. Talk about the data sources you accessed, how you interpreted that data to draw conclusions, and the subsequent marketing actions you recommended.

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What experience do you have in cross-functional collaboration?

Share specific examples of projects where you partnered with various teams such as Sales, Product, and Legal. Emphasize your communication skills and ability to foster teamwork to achieve shared goals in marketing initiatives.

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How do you stay updated with marketing best practices and industry trends?

Discuss the resources you utilize, such as industry research, marketing publications, webinars, or professional networks, to remain informed about marketing best practices. Highlight any relevant forums or thought leaders you follow to enhance your knowledge.

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What tools or software have you used for project management?

Mention specific project management tools, like Asana, Trello, or Microsoft Project, that you have experience with. Explain how you use these tools to manage timelines, allocate resources, and keep stakeholders informed about project progress.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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