Senior Director - Software Engineering - job 10 of 11

As a Senior Director - Software Engineering at Visa, your responsibilities include leading technology initiatives for B2B Payables and Visa Commercial Solutions Hub products, managing development teams, and collaborating on massive scale projects focused on innovative payment flows. You'll also promote a culture of trust and creativity, coaching staff while ensuring alignment with business strategy.

To qualify for the Senior Director - Software Engineering role at Visa, candidates should possess extensive experience in software development, strong leadership skills, and a deep understanding of various development methodologies. Excellent interpersonal and communication skills are essential, as is a proven ability to work collaboratively within complex organizational structures.

The Senior Director - Software Engineering plays a crucial role in shaping Visa’s Commercial and Money Movement Solutions by providing technological leadership in developing innovative B2B payment solutions and ensuring that the company meets its strategic growth objectives. This includes spearheading projects that digitize commercial payments and streamline money movement flows.

At Visa, the work environment for a Senior Director - Software Engineering is both collaborative and innovative. You will work with diverse teams in a hybrid setting, allowing flexibility while also ensuring strong interpersonal engagement. Being a self-starter in a collegial atmosphere is highly valued as you lead your teams toward achieving business goals.

The Senior Director - Software Engineering at Visa has numerous opportunities to innovate, particularly in the realm of GenAI initiatives such as Agentic AI. You’ll contribute to evolving commercial solutions and enhance current technologies, leveraging your expertise to make a meaningful impact in the financial services industry.

In leading large software engineering teams, I emphasize establishing a clear vision and fostering an atmosphere of trust. I believe in leveraging diverse perspectives and encouraging team members to contribute their ideas, all while maintaining an open channel of communication to align with the overarching project goals.

Certainly! One complex project I managed involved the development of a comprehensive B2B payment solution. I oversaw the architecture, coordinated cross-team collaborations, and ensured that project milestones aligned with our strategic objectives while managing team dynamics and motivating members to perform at their best.

To ensure alignment between technology initiatives and business strategy, I focus on regular communication with stakeholders and product teams. By understanding business objectives, I can guide the technical direction of projects and ensure that the engineering efforts are supporting our strategic goals effectively.

Key metrics I use to measure project success include delivery timelines, code quality, and user feedback post-launch. Additionally, I assess team morale and collaboration effectiveness, as these factors contribute significantly to the overall success and sustainability of the engineering efforts.

Handling conflicts within engineering teams involves active listening and facilitating open discussions. I focus on understanding the underlying issues while encouraging a respectful exchange of ideas, ultimately guiding the team toward a consensus and maintaining a harmonious work environment.

To improve processes in software development, I implement techniques such as Agile methodologies and regular retrospectives to identify areas for enhancement. Additionally, I encourage a culture of continuous learning where team members can share lessons learned and best practices.

A successful introduction of a new technology occurred when I implemented a cloud-based development platform that streamlined our workflow. I organized training sessions, gathered feedback, and monitored the integration process, leading to increased efficiency and collaboration among the team.

I have extensive experience managing cross-departmental projects, particularly in bridging the gaps between engineering, product, and design teams. By fostering collaboration and ensuring transparent communication, I successfully align project goals and maintain engagement from all stakeholders involved.

Staying updated with the latest technology trends involves regular engagement with industry publications, attending conferences, and participating in online forums. Additionally, I encourage my team to share insights from their experiences, ensuring we remain at the forefront of technological innovation.

I promote a culture of innovation by encouraging team members to pursue their ideas and collaborative brainstorming sessions. By recognizing and rewarding creative problem-solving and facilitating opportunities for professional development, I create an environment where innovation is celebrated and nurtured.