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Senior Manager, Network Partner Management - job 14 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

RESPONSIBILITES

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.

  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization

  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.

  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.

  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.

  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies

  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

WHY THIS IS IMPORTANT TO VISA

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$110000 / YEARLY (est.)
min
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$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Network Partner Management, Visa

As the Senior Manager, Network Partner Management at Visa Payments Limited in Miami, you’ll step into a pivotal role within the Partner Management & Acquisition (PM&A) team. This dynamic team is essential for driving Visa Direct's mission to empower financial transactions beyond traditional cards, enabling clients to send and receive money globally. Your responsibilities will encompass overseeing the entire process of selecting new banking and non-banking partners, ensuring efficient onboarding and robust management of these relationships. You'll collaborate closely with technical and operational teams to troubleshoot any issues that arise, all while adhering to established timelines. With a focus on dual supply strategies, you'll work to enhance route resilience and optimize costs. Your role also includes forging strong partnerships with sales teams, attending client meetings to highlight the compelling value Visa offers through its extensive network and capabilities. Building and maintaining senior relationships within banking and non-banking organizations will be crucial, as will participating in marketing initiatives designed to strengthen Visa's brand and client engagement. Ultimately, your efforts will play a critical role in supporting Visa's broader mission of connecting the world through secure and innovative payment solutions, while helping realize the company's vision of being the best way to pay and get paid, no matter where you are in the world.

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Management Role at Visa
What are the key responsibilities of a Senior Manager, Network Partner Management at Visa?

As a Senior Manager, Network Partner Management at Visa, your primary responsibilities include overseeing the end-to-end process for selecting and onboarding new payment partners, ensuring alignment with both technical and operational teams. You'll manage a program of dual supply to enhance route resilience and optimize costs. Additionally, identifying and contracting new partners, maintaining senior relationships within partner businesses, and collaborating with sales teams to understand route demand are vital aspects of the role. Ultimately, your work will contribute to Visa’s mission of expanding global financial access.

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What qualifications are needed for a Senior Manager, Network Partner Management at Visa?

To excel as a Senior Manager in Network Partner Management at Visa, candidates typically need a strong background in business management, finance, or a related field, often with 7+ years of relevant experience. Proven skills in partner management, negotiation, and project management are crucial. Familiarity with payment processing systems and a solid understanding of banking and non-banking services will enhance your capability to drive effective partnerships. Excellent communication, analytical thinking, and leadership skills are also essential for this role.

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How does the Senior Manager, Network Partner Management role contribute to Visa's mission?

The Senior Manager, Network Partner Management role is integral to Visa's mission of connecting the world through innovative payment solutions. By building and nurturing a robust network of banking and non-banking partners, you ensure that Visa clients can send and receive money securely and efficiently across the globe. Your efforts in managing these relationships effectively and developing compelling value propositions directly support Visa's vision of becoming the best way to pay and be paid, which is crucial for expanding market presence.

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What is the working environment like for the Senior Manager, Network Partner Management at Visa?

The working environment for a Senior Manager, Network Partner Management at Visa offers a hybrid model, combining both in-office collaboration and remote flexibility. You will be part of a dynamic team that regularly interacts with various internal stakeholders, ensuring quick resolutions to challenges and fostering innovation. The culture at Visa promotes teamwork, open communication, and professional growth, making it an exciting place for a strategic thinker looking to make impactful contributions.

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What type of marketing initiatives will a Senior Manager, Network Partner Management be involved in at Visa?

As a Senior Manager, Network Partner Management at Visa, you will play a key role in identifying, planning, and delivering effective marketing initiatives designed to enhance Visa's brand and strengthen client relationships. You will collaborate with the wider team to create engaging events and campaigns that showcase Visa’s capabilities within the payment network. This involvement will not only elevate Visa’s position in the industry but also help forge stronger bonds with partners and clients.

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Common Interview Questions for Senior Manager, Network Partner Management
Can you describe your experience with partner management in the payment industry?

When responding to this question, provide specific examples of your previous roles related to partner management, detailing your responsibilities and how you successfully onboarded and managed partners in the payment sector. Highlight any strategies you implemented to strengthen these relationships or resolve challenges, showcasing your ability to communicate effectively with diverse stakeholders.

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How do you prioritize tasks when overseeing multiple partner onboarding processes?

In answering this question, emphasize your organizational and time management skills. Describe your approach to assessing urgency and impact, and provide examples of tools or methods you use to keep track of deadlines and deliverables. Mention your ability to adapt priorities as needed while ensuring the overall success of the onboarding process.

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What strategies do you use to identify and select new payment partners?

Discuss the criteria you consider essential for selecting new partners, including evaluating their performance standards, technology capabilities, and alignment with Visa's objectives. Share specific methodologies or frameworks you've used to assess potential partners and how you engage with the central network team during this process.

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How would you handle a disagreement with a partner regarding performance issues?

Explain your approach to conflict resolution, emphasizing clear communication and active listening. Provide an instance where you successfully navigated a disagreement, focusing on how you maintained a professional relationship while working towards a suitable resolution that benefited both parties.

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Can you give an example of how you’ve leveraged market demand to enhance partner performance?

In your response, share a specific situation where you analyzed market demand and leveraged that data to optimize partner performance. Describe the steps you took to collaborate with sales teams and adjust strategies to better meet client needs, ultimately improving the routing or the quality of services offered.

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What role does data analysis play in your work with partners?

Here, discuss the importance of data-driven decision-making in partner management. Highlight how you utilize data analysis to assess performance metrics, identify trends in partner success, and make informed recommendations for improvements. Mention tools or reports you regularly use for this purpose.

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How do you build trust and strengthen relationships with senior management at partner firms?

Focus on the importance of maintaining open and proactive communication. Share techniques you use to build rapport, such as regular updates, transparency regarding challenges, and creating opportunities for informal interactions. Provide an example of a successful relationship you've built in the past.

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Describe your experience working in a collaborative team environment.

When asked about teamwork, emphasize your collaborative nature and adaptability. Illustrate this with examples from previous roles where teamwork was crucial to achieving goals, specifically mentioning roles you played and how you contributed to the team's success.

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What motivates you to excel in the role of Senior Manager, Network Partner Management?

In your answer, reflect on your passion for the financial industry and your commitment to promoting innovative payment solutions. Discuss your drive to make impactful contributions to Visa's mission and share personal experiences that inspire you to pursue excellence in this field.

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How do you stay updated on industry trends and regulatory changes that affect partner management?

Discuss the sources and strategies you use to stay informed about industry trends, such as subscribing to relevant publications, attending industry conferences, and engaging in professional networks. Mention how this knowledge informs your strategies and enhances your effectiveness in partner management.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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